Bay Ridge Subaru

Repeat Buyer This experience was the best I had here and this was my fifth purchase from them. This was my third Forester and I love the new features. Went in to l This experience was the best I had here and this was my fifth purchase from them. This was my third Forester and I love the new features. Went in to look at the car and was so impressed with car and salesman the I bought it on the spot. More

Subaru Newbie Just bought a new Subaru at this dealership. I greatly enjoyed my experience, as the people who I worked with were honest and very pleasant. They work Just bought a new Subaru at this dealership. I greatly enjoyed my experience, as the people who I worked with were honest and very pleasant. They worked hard to secure the vehicle that I wanted, and there was no hassle to negotiate prices with them. The establishment itself is very clean, and it is a place that I would definitely come back to. More

Broken nalgene creaking seat The service team left a mess by spilling crackers on the front passenger seat which I had to clean up. They moved the front passenger seat all the way The service team left a mess by spilling crackers on the front passenger seat which I had to clean up. They moved the front passenger seat all the way up with my nalgene water bottle stuck under the seat, damaging the bottle and leaving the front seat mechanism creaking. Really unpleasant experience More

Awesome and extraordinary I needed a drive in oil change and tire rotation on short notice. From the initial check in to the additional communications with Customer Service Spe I needed a drive in oil change and tire rotation on short notice. From the initial check in to the additional communications with Customer Service Specialists I was treated with the highest standards of professional conduct. On top of this, the service only took a half hour. I couldn't be more pleased. More

Courteous, fair, efficient and on time I had selected service that included a number of items that the service manager I dealt with, after checking my service history, determined had been d I had selected service that included a number of items that the service manager I dealt with, after checking my service history, determined had been done on the previous visit and would not be needed again until the next service milestone. He could have sold me services I did not need and I know that in some dealerships the whole point of the service department is to sell the customer as many parts and services as possible. I very much appreciate the honesty of the people employed by this dealership. Well done! More

Car buying After having no brand loyalty with cars my entire adult life, I leased a Subaru 7 years ago, and just executed another one (this is now my third). Cor After having no brand loyalty with cars my entire adult life, I leased a Subaru 7 years ago, and just executed another one (this is now my third). Cornelius Middleton was great in helping us navigate the lease return and lease renewal process seamlessly. He is clearly a big fan of Subaru, knowledgeable about the new models and took the time to walk us through all the new features, took the time pair our phones, etc. Additional options were discussed but not pushed. He is a real pleasure to deal with. Overall this dealership, and Cornelius in particular, is firing on all pistons (pun intended). We’ll be back for sure. More

Great service! Brought my car in for recall service and an overall vehicle health check as I have rather high mileage on my 2012 Legacy. Pricing was very fair and se Brought my car in for recall service and an overall vehicle health check as I have rather high mileage on my 2012 Legacy. Pricing was very fair and service was above and beyond outstanding. They even fixed a part of my console that had broken as a courtesy. Will be back again and would highly recommend Bay Ridge Subaru Service! Thank you! More

Really friendly and helpful service! Joe and the other folks at Bay Ridge Subaru were fantastic. I had a seamless leasing experience. Joe was super friendly when it came to negotiating pr Joe and the other folks at Bay Ridge Subaru were fantastic. I had a seamless leasing experience. Joe was super friendly when it came to negotiating price and was extra helpful when it came to showing me the vehicle and all its bells and whistles when I picked it up. Would highly recommend Joe and the team at Bay Ridge to anyone looking to lease or buy a Subaru. More

Excellent Staff. Great service. Honest and fair Brought car in for recall and clicking sound when driving. They handled both quickly and did not charge for repair. Staff were attentive friendly Brought car in for recall and clicking sound when driving. They handled both quickly and did not charge for repair. Staff were attentive friendly and professional. More

Phenomenal, low-pressure, easy buying process at Bay Ridge S I contacted multiple dealerships before purchasing our 2019 Forester, and all except Bay Ridge Subaru employed some sort of sales gimmick or made me j I contacted multiple dealerships before purchasing our 2019 Forester, and all except Bay Ridge Subaru employed some sort of sales gimmick or made me jump through hoops to get an out the door price. Bay Ridge Subaru was the exception. Anthony Grippo was friendly, knowledgeable about the car, and gave me a fair up-front price that avoided all the silly haggling that you're expected to do at dealerships. In short, I highly recommend Bay Ridge Subaru and will definitely be returning there for service. More