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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

December 28, 2021

did not check my washer fluid level and oil change decal reminder missing otherwise safety dash lights went away with tires replacement-alignment More

by MUSKIE46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 29, 2021 -

Bay Ridge Subaru responded

I am sorry to read this review. We strive to deliver seamless and professional service, and it is disappointing that this was not better reflected in your experience. I assure you that we will use this feedback to improve our practices in the future. Lastly, I would appreciate the chance to speak with you to see that these concerns have been properly addressed. If you are willing to discuss this further, please give me a call directly. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

December 27, 2021

The representative was very friendly and helpful. She made the transaction easy and simple. Will bring my car there again. More

by Carol
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 27, 2021 -

Bay Ridge Subaru responded

It was our pleasure to help, Carol! Thank you for the great review and for taking your service needs to Bay Ridge Subaru!

December 27, 2021

Great service after stressful experience with car... Marc responded promptly and competently. Changing my service location to Bay Ridge... More

by cdoudna
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Bay Ridge Subaru responded

We are pleased to hear that Marc's responsiveness could ensure you had a more positive experience at Bay Ridge Subaru! It was a pleasure to work with you and earn you five stars. Have a wonderful New Year!

December 27, 2021

Chris Malone is a great salesperson! The experience from start to finish was straight forward and informative. I couldn't have asked for a better experience. More

by jpo7390
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Wildman
Dec 28, 2021 -

Bay Ridge Subaru responded

We are thrilled that Chris and the team made your experience so successful from start to finish! Thank you for choosing Bay Ridge Subaru and for sharing your five-star feedback. Safe travels ahead!

December 26, 2021

Very helpful in getting the parts I need and providing a rental car while I wait. More

by jrbatista13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 27, 2021 -

Bay Ridge Subaru responded

Reviews like this make our day! Thanks for supporting Bay Ridge Subaru!

December 25, 2021

NYS Inspection. New battery will keep safe trip to Albany!! New light bulb. Usual check up. Best More

by STEPHENK556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 27, 2021 -

Bay Ridge Subaru responded

Hi Stephen - We are so happy we could help! Thank you for choosing Bay Ridge Subaru and for stopping by to leave a review. Happy driving!

December 25, 2021

Anthony G. Is a great salesperson that is honest and upfront with customers. They appreciate customer loyalty and believe in the preservation of customer relations. Manager Michael is also willing to wo More

by nickb1300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Dec 27, 2021 -

Bay Ridge Subaru responded

Hey there Nick! Thank you for this great review of the team here at Bay Ridge Subaru. We are happy that Anthony, Michael, and Mark have been nice to work with. We are glad that we could make your purchase experience smooth and seamless. See you next time you need our help!

December 24, 2021

The service was excellent and surprisingly fast. The waiting room was comfortable and everyone was pleasant and professional. More

by swain_h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Bay Ridge Subaru responded

We can't ask for better feedback than this! Many thanks for supporting our business with this excellent review, and the Bay Ridge Subaru team looks forward to your next visit!

December 24, 2021

Quick and convenient service. Thank you for taking care of the car. Happy holidays and best wishes! More

by TDK1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Bay Ridge Subaru responded

It is truly our pleasure to help! Happy holidays to you, too - and thank you for being a valued client of Bay Ridge Subaru!

December 24, 2021

Very professional. Very thorough, yet expedient. Great team. Great experience. Hope I am in the position to refer to Corey, if so, I hope Roy is the one that assists with the finances. More

by ethan_friedman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Dec 27, 2021 -

Bay Ridge Subaru responded

Thanks so much for giving the Bay Ridge Subaru team a great shoutout. It means a lot that our commitment to exceptional service stood out to you, and we wish you safe travels in your new ride!

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