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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

January 20, 2022

Bay Ridge Subaru was able to diagnose the problem with my Crosstrek and fix it the same day - I was treated in a friendly and professional manner, and while it did take several hours for my car to be ready, More

by cholf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jan 21, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back next time!

January 20, 2022

Car was taken promptly and serviced quickly. Waiting area is comfortable. Staff is pleasant and efficient. More

by alice.loubaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastacia Babayeva
Jan 21, 2022 -

Bay Ridge Subaru responded

Alice, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

January 20, 2022

My Process was very easy from beginning to end ! And thank god for no hidden fees on their website !!!!! I cant thank my sales man Gerald enough for being patient, understanding and professional, at al More

by jess1985e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Jan 21, 2022 -

Bay Ridge Subaru responded

Jess, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Gerald and the team. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

January 20, 2022

Very positive experience from start to finish. I am really happy with the car and sales team. More

by jonathandahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Jan 20, 2022 -

Bay Ridge Subaru responded

Congrats on your car! We are so glad that your experience was a seamless one, and we appreciate your trust in us to help out. --The Bay Ridge Subaru Team

January 20, 2022

Had a great experience, everything seemed very fair as a first time buyer. No real issues to talk about! More

by mattji104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Jan 21, 2022 -

Bay Ridge Subaru responded

Matt, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with us. Drive safely, and we hope to see you back at Bay Ridge Subaru!

January 19, 2022

After my oil change service was completed on Saturday no additional repairs were noted as suggested or needing immediate attention but when I came back on Monday for a repair that could not be done on the w More

by mvprophoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Bay Ridge Subaru responded

I am very sorry to hear that your service visit fell short of our high expectations. We expect thorough, meticulous work from our team and it is disappointing that we fell short. I want to ensure that your concerns are addressed, so please give me a call directly when you have a free moment. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

January 19, 2022

I needed a replacement exterior part, and the service team had it the next day. The work was excellent and quick, and the service team did a thorough check of the car on their own, which was very much ap More

by AHOFFER6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanesa Humala
Jan 20, 2022 -

Bay Ridge Subaru responded

We are happy to hear that Vanesa and the team delivered a great experience for you! Thank you for choosing Bay Ridge Subaru for your service needs, and for stopping by to leave a review. Have a wonderful day!

January 19, 2022

1 st time using: Prompt, courteous, gave clear explanations and seem fair. Will definitely return. More

by wal.went
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Bay Ridge Subaru responded

We were delighted to welcome you for your first visit to Bay Ridge Subaru! Thank you for your business and your positive review. We look forward to seeing you again!

January 19, 2022

The service department delivers great service. They are all very friendly, honest and very courteous. More

by LNAPRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Bay Ridge Subaru responded

Thank you for your confidence in our service team! We are grateful for your business here at Bay Ridge Subaru and we look forward to welcoming you back for your next appointment.

January 19, 2022

Everyone I encountered was very kind and helpful. The waiting area was clean and comfortable. It was a pleasant experience. More

by Plavin13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Jan 20, 2022 -

Bay Ridge Subaru responded

Thank you for sharing these kind words about our team! We're glad that everyone was kind and helpful. See you again next time you need our help. --The Bay Ridge Subaru Crew

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