Bay Ridge Subaru

Great communication and helpfulness. I appreciated the courtesy and willingness to work within my constraints. A good experience overall. courtesy and willingness to work within my constraints. A good experience overall. More

Made a 2 pm appointment, car wasn’t seen until 2:45 pm. Otherwise excellent service, but for the delay. Otherwise excellent service, but for the delay. More

The oil change was very quick, I made the appointment online and was only there for about 30 minutes. Everyone was really friendly and made me feel welcomed. Looking forward to continue bringing my bus online and was only there for about 30 minutes. Everyone was really friendly and made me feel welcomed. Looking forward to continue bringing my business there, More

Excellent service! They provided timely and quality services and even identified issues I wasn’t aware of and helped address it promptly. services and even identified issues I wasn’t aware of and helped address it promptly. More

My experience was excellent. Extremely polite, Superb timely service. This my second service appointment at Bay Ridge and both were very satisfying. timely service. This my second service appointment at Bay Ridge and both were very satisfying. More

I had an excellent experience! The moment I came in they were responsive, courteous and direct with all of my vehicle concerns. They were very knowledgeable here and I didn't have any issues at this locatio were responsive, courteous and direct with all of my vehicle concerns. They were very knowledgeable here and I didn't have any issues at this location. Robinson Rodriguez and Andrea Gerace were extremely helpful! More

Was very pleased with car buying and end of lease experience. Christopher Malone made every step as easy as possible and very user friendly for me. Just what I needed! experience. Christopher Malone made every step as easy as possible and very user friendly for me. Just what I needed! More

no appointment needed for oil change and annual inspection. quick service and reasonable price. my fave~! inspection. quick service and reasonable price. my fave~! More

I came in to have my car serviced for the CVT parking brake switch issue and my ac checked. However, the first advisor an asian descent gentleman was just rude, Everything I asked for he claimed could no brake switch issue and my ac checked. However, the first advisor an asian descent gentleman was just rude, Everything I asked for he claimed could not be done and the wait time was 4 hours or leave the car they did not have time tody. I made this appointment weeks ago. Before I could ever suggest anything he said it could not be done. then he walked off and left me standing there and took someone else. However the second advisor Marc Dottavio who actually helped me was kind and considerate. He calmed me down because I felt insulted and disrespected by the first advisor but he listened to my concerns. My key kept getting stuck in the ignition with the parking brake, it happened several times but they were able to duplicate it and fix the issue, He also checked the AC but they found nothing wrong and it only took a couple of hours. Thank you for all your help and patience. Tell the service department they did not finish putting my car together they left the back panel to my middle console laying on the floor. Put my car back completely when you service it. Thank You. More

Always good experience. No surprises, no extra costs. All clear and explained. Also can walk to the bay wile waiting. clear and explained. Also can walk to the bay wile waiting. More