Bay Ridge Subaru

They've always taken great care of me, and have always given me courteous and efficient service. I have been leasing from them since 2008, and have always been satisfied. given me courteous and efficient service. I have been leasing from them since 2008, and have always been satisfied. More

Great! You guys rock... and KAYLA is incredibly sweet and professional....! My vehicle was done quickly and Kayla stayed in touch to update me on progress. . professional....! My vehicle was done quickly and Kayla stayed in touch to update me on progress. . More

Positive experience Overall positive experience, and appreciated everyone being able to keep their mask on during the COVID-19 pandemic. Felt safe in the showroom, as wel Overall positive experience, and appreciated everyone being able to keep their mask on during the COVID-19 pandemic. Felt safe in the showroom, as well as on a test drive (which was not the case at other dealerships we visited, and left us feeling anxious about our experience with them). Salesperson was knowledgeable about the cars, friendly, and helpful. More

Thank you, Bay Ridge Subaru Cory was very helpful. As a salesperson very low key but exact. He listens and responds with respect and care. The finance department was also graciou Cory was very helpful. As a salesperson very low key but exact. He listens and responds with respect and care. The finance department was also gracious and easy. I've had the car for a couple of days. So far so good. More

Easy to deal with, good service! Great, easy purchaser of a new car! Gerald was very professional and competent. I bought the car using Consumer Reports' buying service. They referred Great, easy purchaser of a new car! Gerald was very professional and competent. I bought the car using Consumer Reports' buying service. They referred me to Gerald and I got the best price available. More

We shall never go to another Subaru dealer unless forced to by circumstance. Bayridge Subaru are like an extended family. They are always there for us and our Forrester! to by circumstance. Bayridge Subaru are like an extended family. They are always there for us and our Forrester! More

The team at Bay Ridge Subaru is always courtesies and accommodating. I appreciate the Oil change only option as I know I can get in and out quickly. Unlike Toyota, I have to spend a day waiting for an o accommodating. I appreciate the Oil change only option as I know I can get in and out quickly. Unlike Toyota, I have to spend a day waiting for an oil change; this is even prior to Covid. I just recently encountered more diversity with the team at the service department. It’s a testament of the company looking at the changing environment to match the new customer base. I’ll continue to come to Subaru for service and hope to one day be able to afford a new car and Bay Ridge Subaru will be my first choice to stop and shop More

Good service for Subaru repairs and maintenance. Hard to get an appointment always booked 2 to 3 weeks out. The lounge is great for waiting in the dealership. get an appointment always booked 2 to 3 weeks out. The lounge is great for waiting in the dealership. More

An exceptional buying experience from start to finish! We came to Bay Ridge Subaru hoping for a quick, easy and painless car browsing experience. What we got exceeded our expectations in the best possible We came to Bay Ridge Subaru hoping for a quick, easy and painless car browsing experience. What we got exceeded our expectations in the best possible way. From the minute we walked in the door and were warmly greeted by Gerald, our sales consultant, we knew we were in good hands. As two people who hadn't owned a car in over ten years, we had a LOT of questions and some pretty specific criteria in mind for what we wanted in a car. Gerald was patient, knowledgeable and willing to spend as much time as needed to help us in our decision-making process (which was fairly quick - we knew we wanted our Crosstrek less than 24 hours later!) And post-purchase, he has still made himself available to answer our "Subaru newbie" questions and ensure we are 100% happy with our purchase (which we are - this car is an absolute dream to drive). We could not recommend Gerald and Bay Ridge Subaru enough - the other staff that we've dealt with there are also very friendly, helpful and professional. Thank you! More

Friendly, quick, good COVID 19 pratices They were waiting at 8:50am to immediately take in my car for a 9:00am appointment. The check-in process was quick, efficient and friendly. The waiti They were waiting at 8:50am to immediately take in my car for a 9:00am appointment. The check-in process was quick, efficient and friendly. The waiting room was full of customers, but all well-spaced at more than 6’ apart. The staff all wore masks (as did all customers) - I felt safe. The Starbuck’s coffee was good. The 6,000 mile service plus NY State annual inspection were completed in under an hour - at least a half-hour less than I was told to expect. There is really nothing I could suggest to improve the service and courtesy. Douglas More