Bay Ridge Subaru

The service center was extremely organized. They told me two hours for my service and it was done in one hour. Everyone was courteous and helpful. two hours for my service and it was done in one hour. Everyone was courteous and helpful. More

I changed few pants, they told me every steps, made sure I understand for fixing. Quick work, nice service, thank you guys so much. I understand for fixing. Quick work, nice service, thank you guys so much. More

Solid Dealership. No pressure sales. Willing to make things right. Knowledgeable and pleasant sales, finance, and management staff. Prompt repair shop with good waiting room. Still glad I chose them. things right. Knowledgeable and pleasant sales, finance, and management staff. Prompt repair shop with good waiting room. Still glad I chose them. More

I've been eyeing on a Subaru Forester for a while now. I decided to stop by Bay Ridge Subaru to take a look into the car and see what my options were. I had no appointment, but they were able to fit me in. decided to stop by Bay Ridge Subaru to take a look into the car and see what my options were. I had no appointment, but they were able to fit me in. Gerald was the salesman that worked with me and he was extremely patient. This is my first time purchasing a car and he walked me through the process diligently. He was able to answer my many questions and provided me with multiple options of financing plans. He was extremely knowledgeable and courtesy. Mark was also very thorough and professional when we finalized the papers. After the paperwork, Gerald went over the car's function and utility before we drove it home. Overall, 10/10 experience. We will be referring Bay Ridge Subaru to any of our friends/family that is looking to purchasing one. -Jason More

Came on for a oil change @ 10;30, was done by 11:30. Very happy. happy. More

They were of great help, detailing what service was provided and asked what else was needed, however the wait time exceeded an hour over what was stated to me. provided and asked what else was needed, however the wait time exceeded an hour over what was stated to me. More

Always a pleasure to get my car serviced at Bay Ridge Subaru! The staff is incredibly helpful, friendly, and pleasant! Subaru! The staff is incredibly helpful, friendly, and pleasant! More

My service experience was excellent. Service staff were completely efficient and professional, and they were able to address every issue I had to my complete satisfaction. completely efficient and professional, and they were able to address every issue I had to my complete satisfaction. More

Great communication. Explained in detail the work to be done and the time it would take to complete. Super friendly staff. Always a pleasure. done and the time it would take to complete. Super friendly staff. Always a pleasure. More

A very nice and state of the art clean dealership. Service advisors and staff were very friendly. The experience started off good but was very disappointed with my vehicle at the end of my service. I Service advisors and staff were very friendly. The experience started off good but was very disappointed with my vehicle at the end of my service. I brought my Forrester in CLEAN and it was given back to me filthy all around on the outside and dirty on the inside with mud on the driver's side mat and the side floor panel also, there was a greasy handprint on my light color interior driver door. I did not notice the mud on the driver's side mat and the side floor panel also, the greasy handprint until I pulled up on my driveway. They did a walk around video showing the condition of my Forrester before they serviced it and in the video it shows that my car was CLEAN on the inside and outside. This was unacceptable for my first time visit. Other than that I was pleased with the service that was done. I will be returning for future services. More