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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 17, 2020

A seamless and easy process. Gerald answered all my questions regarding the vehicle and was accommodating with the pricing. Overall, a helpful and customer oriented team at Bay Ridge Subaru. Enjoying t More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Bay Ridge Subaru responded

That's great to see, RT! We are so glad to see that Gerald's outstanding service was smooth and professional. Congratulations on your new Forester Sport, please come back at any time. Sincerely, Tom Ruggiero, Dealer Principal

August 17, 2020

Great Dealership experience . Anthony Grippo and the Manager Michael were really easy to work with and I look forward to servicing my new Vehicle there. More

by DRKCAMPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Aug 18, 2020 -

Bay Ridge Subaru responded

Thank you so much for the positive review. We appreciate your business so much. We hope that you are loving the new car and we look forward to seeing you soon. Sincerely, Tom Ruggiero, Dealer Principal

August 15, 2020

Great dealership,very professional staff,quick and reliable service-never waited more than 1,5hr.Everything is very well organized.Having good experience with them More

by A.KHUDYAK
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Aug 17, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to share your great service experience with us! We hope you continue to love your new ride, and we are looking forward to taking care of auto needs in the future. Sincerely, Tom Ruggiero, Dealer Principal

August 15, 2020

Leased a new Crosstrek From scheduling an appointment, to looking at the packages we were interested in, to closing the sale. The team at Bay Ridge were amazing to work with More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Bay Ridge Subaru responded

Patrtick, thank you for the positive review and rating! We are happy to know that you find our dealership to be excellent and our team to be honest, trustworthy, and knowledgeable. We truly value your business and we look forward to any future visits! Sincerely, Tom Ruggiero, Dealer Principal

August 14, 2020

AC stopped working Amazing experience with Andre. He really kept me informed on the repairs and very detailed on other things that I would need to consider for future m More

by SFATTAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Bay Ridge Subaru responded

Thank you for the positive feedback! We are delighted to know that you found your experience and our team to be great and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

August 14, 2020

Chris Malone - excellent customer service rep Chris Malone has been so helpful throughout this process! He really is customer service minded, very responsive and very friendly. I had one day of More

by Bethany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Bay Ridge Subaru responded

Bethany, thank you for taking the time to share your experience with us. It's wonderful to know that Chris was helpful throughout the process for you! Please let us know if we can be of any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

August 14, 2020

Fast, no hassle arm-wrestling service crew! Told oil change, that’s it. I love their new waiting area too! Free Starbucks Coffee dispenser and free fast wifi! More

by JpBajosKoB
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Aug 17, 2020 -

Bay Ridge Subaru responded

We appreciate your feedback and will be sure to pass this along to our team. Sincerely, Tom Ruggiero, Dealer Principal

August 14, 2020

First service visit , very pleased with how everything went ! I hope in the future the experience remains the same ! I've had a past with Island Subaru , and with time that soured !! More

by CUBISTAT
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Aug 17, 2020 -

Bay Ridge Subaru responded

Thank you for the positive rating and review! We are delighted to know that your service experience to be pleasant and we hope to see you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

August 13, 2020

nothing to complain about. Painless and fast service. .pleasant experience and loved the waiting area. Had my car back by the time I had a cup of coffee. Great. More

by mattb2058
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 14, 2020 -

Bay Ridge Subaru responded

Matt, you are very welcome. Thank you for allowing us to maintain your vehicle. Please come back again soon. Sincerely, Tom Ruggiero, Dealer Principal

August 13, 2020

Cory was amazing. We went to the dealer knowing which car we wanted and he was so helpful ensuring a smooth and fast lease. He went above and beyond in making himself available to answer questions prior to s More

by JUSTINE.VIOLA
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Aug 14, 2020 -

Bay Ridge Subaru responded

Thanks for your positive feedback, Justine.Viola! Communication and attending to the needs of our customers is a top priority for us. Cory will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Sincerely, Tom Ruggiero, Dealer Principal

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