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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 18, 2020

Kayla was very efficient and personable, she made sure that my visit for service was as easy as possible.You have a very good employee at Bay Ridge.Thank You. Frank Ancona More

by FIRENTHEFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 19, 2020 -

Bay Ridge Subaru responded

Thank you for the positive review and rating, Frank! We are delighted to know that you had a 5-star experience with us and to know that Kayla was great to work with. We are always here to help! Sincerely, Tom Ruggiero, Dealer Principal

August 18, 2020

THIFES !!!!!!!!!!!!!!! all they want is your damm money. THEY dont give a xxxx about u or your car. Save you money, mind and saftey.Buy american More

by jsweiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Ruggiero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Aug 18, 2020 -

Bay Ridge Subaru responded

We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. I would like to talk to you further regarding your experience. Please give me a call at your earliest convenience. Sincerely, Michael Chiusano. General Sales Manager

August 18, 2020

Corey was low pressure and made us feel comfortable right from the beginning. Great experience with him explaining all of the right features for us. We promised we weren't going to lease a car at the first p More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 19, 2020 -

Bay Ridge Subaru responded

Kevin, thank you for the great review! We're happy to see that Corey's outstanding service earned your recommendation. Congratulations on your purchase; please come back at any time! Sincerely, Tom Ruggiero, Dealer Principal

August 18, 2020

Committed management (Mike Chiusano) , along with dedicated salesman (Rico) and finance (Roy) afforded me a great , highly smooth and transparent buying experience . They were outstanding. More

by GENGEL1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Bay Ridge Subaru responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road! Sincerely, Tom Ruggiero, Dealer Principal

August 18, 2020

Work was done in time, as estimated, with good quality. People were nice, demonstrated attention, provided good service, explanation of performed work. I would recommend this shop to others More

by gshagenov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unfortunately I do not remember names of employees whom I dealt with. I give all of them 5 stars
Aug 19, 2020 -

Bay Ridge Subaru responded

Thank you for your feedback! We hope you continue to come to Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

August 17, 2020

Very good service Timing was perfect The service little Very good service Timing was perfect The service little bit expensive Overall everything else was good I will be back to service again my car More

by AZINEDARI80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 18, 2020 -

Bay Ridge Subaru responded

We appreciate your feedback and will be sure to pass this along to our team. Sincerely, Tom Ruggiero, Dealer Principal

August 17, 2020

"No problem" dealership. Management and all workers try to do best what possible to make your visit stressless. Magnificent job. Try to keep the same level. Thank you for you job !!! More

by ALEXTARASULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Bay Ridge Subaru responded

Thanks for the awesome review, Alex! We appreciate the feedback. Sincerely, Tom Ruggiero, Dealer Principal

August 17, 2020

Attention that I received in my recent emissions test plus oil change from Bay Ridge staff (Kayla and Michael) was exceptional. Great job to all. More

by B.PRICE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero, Kayla Rodriguez
Aug 18, 2020 -

Bay Ridge Subaru responded

Thank you for the positive feedback! We are delighted to know that you found your experience and our team to be great and we appreciate you recommending us. We are always here to help! Sincerely, Tom Ruggiero, Dealer Principal

August 17, 2020

Our car was totaled in a hit and run. Cornelius went out of his was to meet our needs and to replace our car. He was extremely helpful and professional. We think that he did an amazing job. We would high More

by COCOAUG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Aug 18, 2020 -

Bay Ridge Subaru responded

Thank you for taking the time to share your experience with us. It's wonderful to know that Cornelius could make your drive well worth it! Please let us know if we can be of any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

August 17, 2020

I called Subaru on 7/18 to see if I could bring my car in for service in a couple of days since a part of the undercarriage was hanging down, I never got a callback. I brought my car to a nearby garage on 7 More

by LLOYDGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
Aug 28, 2020 -

Bay Ridge Subaru responded

Thank you for bringing this to my attention. Please know your feedback is important and we definitely value you. If there is anything I can assist you with, please consider giving me a call back at your earliest convenience. Sincerely, Andrea Gerace

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