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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 24, 2020

Prompt, friendly, professional, and adept service. Everything was completed on-time to my satisfaction. Glad to have them as my go-to car service provider! More

by atraub12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Aug 25, 2020 -

Bay Ridge Subaru responded

Thank you for the positive review and rating! We are delighted to know that you had a 5-star experience with us and to know that our team members were great to work with. We are always here to help! Sincerely, Tom Ruggiero, Dealer Principal

August 22, 2020

Excellent service and professional always a friendly face . Willing to help as best they can friendly. Even the own was so sweet made us know there was coffee. More

by STARGIRLSHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Bay Ridge Subaru responded

Thank you for the great review! Let us know if there is anything else we can help you with. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

August 21, 2020

Always pleasant and do the job. I brought my car in for oil change and general checkup. They found a couple of problems, including a nail in a tire . I'm glad I came for the servicing More

by RPEARL112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Aug 21, 2020 -

Bay Ridge Subaru responded

RPEARL112, thank you for your support to our team. We always enjoy your visit. We are always here to help and hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

August 21, 2020

Great service. Got me in and out in reasonable amount of time. ALL staff were courteous and efficient. I can't say enough about Bay Ridge Subaru. More

by JWALSH8503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani, Kayla Rodriguez
Aug 21, 2020 -

Bay Ridge Subaru responded

We appreciate knowing your experience went well, JWALSH. See you again in the future and enjoy your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

August 21, 2020

All employees were professional and efficient. Very friendly. The service on my car has the machine running smoothly and quietly. I trust the work done and would recommend the dealership to a friend. More

by hernandezadamsk
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 24, 2020 -

Bay Ridge Subaru responded

Thank you so much for the wonderful feedback and 5-star rating, Adam. We look forward to seeing you down the road. Sincerely, Tom Ruggiero, Dealer Principal

August 21, 2020

My problem was solved and everyone was efficient and polite. Almost everyone was appropriately wearing masks. Though I did not have an appointment, I was taken for service promptly. More

by heleneince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names of the people who worked on my car
Aug 24, 2020 -

Bay Ridge Subaru responded

Helen, thank you for taking the time to write us a review! We appreciate it, and we appreciate your business! Sincerely, Tom Ruggiero, Dealer Principal

August 20, 2020

Unlike other dealer service departments that are very similar to being at a circus, it is always a pleasure to bring your car to Bay Ridge Subaru. It is super clean and friendly. The process is very clea More

by CMRAANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 21, 2020 -

Bay Ridge Subaru responded

Thank you! We are happy to see that you had a 5-star experience at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

August 20, 2020

It was a pleasure to be greeted so warmly when I came in for an oil change and NYS inspection. I noticed a lot of sanitary precautions being followed. Bravo to Subaro More

by tander50
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Bay Ridge Subaru responded

Thank you for the great review! I will be sure to thank the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

August 20, 2020

The service was good and on time. The service had a comfortable waiting area. Everyone was very accomodating and friendly. I would go back again. I purchased my subaru at the place and bring my car More

by CDYDZUHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas, Stephanie Dirani
Aug 21, 2020 -

Bay Ridge Subaru responded

Thank you for the kind words! We're glad to hear your experience was positive. We hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

August 20, 2020

The service dept replaced a recalled airbag for free. That was good. They suggested other services and repairs which I thought were too expensive. Because of the distance from my home to the service ce More

by TSUJIMMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Aug 21, 2020 -

Bay Ridge Subaru responded

Thank you so much for your great rating for us, TSUJIMMA. Please have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

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