Bay Ridge Subaru

Unbelievable customer service, inviting waiting area, informative staff that updated us regularly. This is my 3rd time here to get my oil changed because I bought the service package when I bought the br informative staff that updated us regularly. This is my 3rd time here to get my oil changed because I bought the service package when I bought the brand new car. I never would've went to a dealership to get service otherwise because its way more expensive but I realize now that it's worth paying more for quality work. More

The entire process for buying our car was very smooth and easy to navigate. Corey explained our options and answered questions clearly, and was responsive when we followed by text / phone. We appreciated tha easy to navigate. Corey explained our options and answered questions clearly, and was responsive when we followed by text / phone. We appreciated that everyone in the dealership wore masks (this was August 2020). The feature demo when we picked it up was also very thorough and helpful. More

They made up unnecessary, bogus charges for replacement or repair. Don't go here, you will spend way more than you have to! Better to go to your local auto repair shop. or repair. Don't go here, you will spend way more than you have to! Better to go to your local auto repair shop. More

We had the best car buying experience ever!! Everyone we dealt with at Bay Ridge Subaru was knowledgeable and helpful. They were upfront about cost and we were able to find just the right car for us. dealt with at Bay Ridge Subaru was knowledgeable and helpful. They were upfront about cost and we were able to find just the right car for us. More

Thank you for providing me with a loaner car even though this was a recall and therefore no charge to me. Thanks also for the extra service. this was a recall and therefore no charge to me. Thanks also for the extra service. More

From the moment I arrived, everything was totally organized. Marc was extremely helpful and efficient with details. I was contacted by text and my car ready in a timely fashion. I’m sure I will re organized. Marc was extremely helpful and efficient with details. I was contacted by text and my car ready in a timely fashion. I’m sure I will return! More

Very impressed by dealer. Not only did they offer me the best price, but they were the most professional & efficient of the dealers I contacted. best price, but they were the most professional & efficient of the dealers I contacted. More

excellent service! Corey was extremely helpful in the process of buying my new car, and I had a great introduction to the vehicle (just can't remember the name of the staff person who helped), he was rea process of buying my new car, and I had a great introduction to the vehicle (just can't remember the name of the staff person who helped), he was really helpful too. I was also very relieved to see everyone wearing masks at the dealership, it made me feel safe and like they cared about public health. More

Another great customer service experience. These people know what they're doing, they get things done efficiently, and they are friendly. I wish I had started coming here two years ago! know what they're doing, they get things done efficiently, and they are friendly. I wish I had started coming here two years ago! More

Phoned the dealership about two weeks prior to schedule my appointment. They took me in on time, confirmed the work I had requested, and gave me a timeframe for when my car would be ready. Service was done my appointment. They took me in on time, confirmed the work I had requested, and gave me a timeframe for when my car would be ready. Service was done much sooner than quoted, checkout was smooth and quick. Subaru personnel courteous and ready to answer any questions and concerns. More