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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 28, 2020

Very professional and courteous service. Very straight forward in terms of pricing. We got a new insurance policy through your connection T liberty mutual and saved lots of money More

by OSCAR.KLEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Aug 28, 2020 -

Bay Ridge Subaru responded

Congratulations, Oscar! We appreciate your feedback and will be sure to pass this along to our team. Sincerely, Tom Ruggiero, Dealer Principal

August 28, 2020

I went for a recall and I bought my car here, its really a nice place and you don't suffer any of the car dealer headaches, i had a good experience buying and servicing my crossteck, the waiting area is sup More

by DGARAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 31, 2020 -

Bay Ridge Subaru responded

Hi DGARAY, Thank you for taking am moment of your day to share your thoughts about the quality of your experience. We look forward to working with you again. Please have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

August 28, 2020

Nice place with personal service. Waiting area is modern, comfortable, safe and has free beverages. Corrie Middleton is a wonderful salesman and makes the sales experience always pleasant. More

by Dimitri C Michalakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Aug 31, 2020 -

Bay Ridge Subaru responded

We're so happy everything went well. Thank you for your feedback, Dimitri! Sincerely, Tom Ruggiero, Dealer Principal

August 28, 2020

Gerald was great! Helped me pick out the car that was best suited for me. Quick and reliable service. Highly recommended! Explanation of features very detailed. More

by WGAF5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Bay Ridge Subaru responded

WGAF5, congratulations and thank you for taking the time to share your smooth and outstanding experience with Gerald! We cant wait to share your compliments with our team. It was a pleasure working with you. We hope to see you in the future! Sincerely, Tom Ruggiero, Dealer Principal

August 27, 2020

I VISIT THE SERVICE DEPT ABOUT EVERY 5 WEEKS TO GET MY CROSSTREK SERVICED. BECAUSE I DO A LOT OF MILES PER YEAR, I PREFER TO CHANGE THE OIL EVERY 3,000 MILES. I AM A MAINTENANCE FANATIC, AND I SPARE NO EX More

by E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREW--THE SERVICE MANAGER, Alicia Sena
Aug 28, 2020 -

Bay Ridge Subaru responded

Mark, thank you for the positive rating! We value your business! Sincerely, Tom Ruggiero, Dealer Principal

August 27, 2020

My service experience was excellent! My car was promptly seen at the appointed time, and everyone at the dealership was courteous and friendly. Highly recommended! More

by BIALZA.IVY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Bay Ridge Subaru responded

We appreciate the excellent review, Ivy. Let us know if there is anything else we can help you with. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

August 27, 2020

Thank you for being there for my Impreza Bay Ridge! My Hatchback needed a great deal of care and you both diagnosed and resolved all the issues accurately, quickly and the service could have not been more More

by MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea, Kayla Rodriguez
Aug 28, 2020 -

Bay Ridge Subaru responded

MW, Thank you so much for your 5 STAR rating. We here at Bay Ridge Subaru are always thankful for great customers. Hope you have an amazing day today. Sincerely, Tom Ruggiero, Dealer Principal

August 26, 2020

Courteous, friendly and excellent service. The entire visit was a wonderful experience. My Advisor Mr. Marc L. D. was welcoming, informative and professional. Thank you very much for your wonderful serv More

by ELLENXLR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Bay Ridge Subaru responded

Thank you so much for the positive review, Ellen. Our staff, especially Marc, will be thrilled to hear of your exceptional experience! Sincerely, Tom Ruggiero, Dealer Principal

August 25, 2020

very professional love it, they're make you feel comfortable and help you. well trained staff they're sell what we want not what they're want very good experience 👍 😉 More

by LUISCASTILLO1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Bay Ridge Subaru responded

Luis, thank you so much for the positive review. We appreciate your business so much and hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

August 25, 2020

Our first Subaru...what a fantastic experience! Thank you to our sales rep. Anthony Grippo ! We found the entire experience to be welcoming, friendly, honest, and efficient! Shout out to Frank, as well, More

by kcampo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Bay Ridge Subaru responded

Congratulations on your first Subaru! We just know you are going to fall in love with your purchase. Thank you for mentioning Anthony and Frank. We hope we made a customer for life! Sincerely, Tom Ruggiero, Dealer Principal

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