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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 13, 2022

Chris understood the position we are in with the cross trek we now have on lease. More

by JICHETTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Bay Ridge Subaru responded

Thank you for the review. We are glad to hear that Chris was able to assist with your situation and make the process go smoothly. If there is anything more we can do to help, please don't hesitate to reach out! - The Bay Ridge Subaru team

February 12, 2022

Raymond and Roy were very helpful in explaining the technical and operational aspects of the vehicle. More

by jaxxd54
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Feb 14, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is wonderful to hear that Raymond and Roy have earned your five stars. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

February 11, 2022

The Service Advisor Anna was helpful and explained my estimate for repairing my car.Waiting room was clean and comfortable. The internet allowed to to work while waiting for my car More

by DIEHLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Babayeva Annastacia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Bay Ridge Subaru responded

It is gratifying to hear that Anna and the team gave you a five-star experience! Thank you for trusting Bay Ridge Subaru with your business, and for taking the time to share your feedback. We look forward to seeing you next time!

February 11, 2022

bad experience, actually very angry.want tp charge me bad experience, actually very angry. want tp charge me 900 dollars for exhaustion pipe is not necessary, I passed the NY state yearly check only 3 More

by ming813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't know the name deal with my
Feb 28, 2022 -

Bay Ridge Subaru responded

I am sorry to read this feedback. We strive to keep our prices competitive and reflective of what we offer our guests, and it is never our intention to mislead them. I would appreciate the chance to speak with you to see what more I can do to help straighten this out. If you are willing to discuss this further, please feel free to reach out. Best, Andrea Gerace - Service Manager - (718) 232-1900

February 10, 2022

Friendly customer services, very knowledgeable technical support. Nice waiting area with coffee and tea for customers. More

by HERMANHYEUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Wan
Feb 10, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

February 09, 2022

Mark D’Ottavio was knowledgeable, courteous and thorough. A true professional. He listened attentively to the information I related to him and then explained to me what would be done by the mechanic. He kept More

by johnp1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to review us, John! We are so glad to hear that you had such a successful service experience working with Mark. Drive safely in your new vehicle, and we hope to see you back again at Bay Ridge Subaru!

February 09, 2022

A+ would recommend coming back to this dealership again for another service. It was smooth and straight to the point More

by stevenl90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Bay Ridge Subaru responded

We're so glad our team has left a wonderful impression on you, and we hope to see you again next time! Thanks for choosing Bay Ridge Subaru. Have a great day!

February 09, 2022

Consistently excellent service, from online appointment booking through checkout at the end of my appointment. More

by SWC6JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastascia
Feb 10, 2022 -

Bay Ridge Subaru responded

We are thrilled that our team gave you a great experience from start to finish! Thank you for choosing Bay Ridge Subaru for your service needs, we hope to welcome you back again down the road.

February 09, 2022

Dealing with Marc was great. He walked me through the whole process of fixing my car and dealing with the insurance coverage I had which wasn't an easy task; Peter D More

by PMD148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Bay Ridge Subaru responded

Hi Peter - Thank you for sharing your great review of Marc and the team! We are thrilled that you are a happy Bay Ridge Subaru customer and we hope to see you again. Drive safely!

February 09, 2022

Great service! Greeted, Polite staff, Comfortable quiet Great service! Greeted, Polite staff, Comfortable quiet clear waiting area, Reasonable serving time, Advised, Comprehensible paperwork. Thank you! More

by GALPM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babayeva Annastacia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

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