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Bay Ridge Subaru

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 16, 2022

Everyone was super helpful & professional. The waiting lounge was very comfortable and having good internet was great. More

by JAMESRUEDA101
Recommend Dealer
Yes
Employees Worked With
Dont know
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Feb 17, 2022 -

Bay Ridge Subaru responded

We appreciate your terrific feedback! Thank you for choosing Bay Ridge Subaru for your service needs, we hope to have the opportunity to work with you again down the road.

Helpful
February 16, 2022

My car is back to rolling smooth and quiet thanks to these guys. Much more trustworthy than your bargain mechanics. More

by IJFREDERICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anastacia
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Feb 17, 2022 -

Bay Ridge Subaru responded

It's fantastic to hear that we've earned your trust! It was our pleasure to get you safely back on the road and return your vehicle to prime condition. Thank you for your supportive review from all of us at Bay Ridge Subaru, and we hope you'll stop by again next time you require service!

Helpful
February 16, 2022

They dealt with me in a courteous, professional way. The work was done expeditiously and expertly. More

by MBREITERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
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Feb 17, 2022 -

Bay Ridge Subaru responded

What excellent feedback! Thank you for your kind words about our team's professionalism and efficient care. We hope it's this level of high-quality service that will have you relying on Bay Ridge Subaru for all your future service needs!

Helpful
February 16, 2022

Waited 5 hours for oil change and safety inspection that I had an appointment for More

by AF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Feb 17, 2022 -

Bay Ridge Subaru responded

I am very sorry to hear that your inspection took longer than anticipated. This certainly doesn't sound like the efficient, communicative service we pride ourselves on and we would be grateful for another chance to give you a five-star experience. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

Helpful
February 16, 2022

Wonderful customer service. Anthony worked with me and helped with all of my questions. I’m so thankful! More

by dicarlom6688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
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Feb 17, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful experience working with Anthony. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

Helpful
February 15, 2022

Top shelf product, top shelf service, I was definitely treated right on my last visit, all my issues were addressed and resolved More

by peterdube.rph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Wan
Report | Print
Feb 15, 2022 -

Bay Ridge Subaru responded

This is exactly the feedback we hope to see. Thank you for coming to Bay Ridge Subaru for your auto service needs!

Helpful
February 15, 2022

They are very efficient- right on time with appointments and communicate well how long various repairs or other services will take. The staff is excellent. I service 2 cars with them and we are very happy w More

by ksullivan0024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
Report | Print
Feb 16, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you are confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

Helpful
February 15, 2022

Great experience buying my 2022 Crosstrek. Corey in sales and Roy in finance were very straightforward and professional to deal with. Appreciated the transparent process. Corey is incredibly More

by trainercary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
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Feb 15, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you found the perfect vehicle working with Corey and Roy. Drive safely in your new 2022 Subaru Crosstrek, and enjoy it! We hope to see you back again at Bay Ridge Subaru!

Helpful
February 15, 2022

In these challenging times it was very nice to have such a seamless experience returning and picking up a new leased car. Thanks Andre. More

by douglaskmoran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
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Feb 16, 2022 -

Bay Ridge Subaru responded

Douglas, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Andre. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

Helpful
February 14, 2022

A real point to point inspection. What I mean is your car will leave the service center feeling new. Perfect customer service and convenient lounge/waiting area. More

by NYCBG09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
Report | Print
Feb 15, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

Helpful
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