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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 25, 2022

Very professional and helpful staff. Great experience leasing the 4th car from Cory. Great price. More

by ronengershman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 28, 2022 -

Bay Ridge Subaru responded

Thank you for your continued support of Cory and Bay Ridge Subaru! We appreciate your feedback and we hope to work with you again down the road. Safe travels in your new car!

February 25, 2022

My sbaru dealership is the best dealership in my area from the service to the sales the employees to the managers. More

by josephcodispoti72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman, Raymond Duran
Feb 28, 2022 -

Bay Ridge Subaru responded

Thank you for your confidence in our work! We are grateful to have you as a customer and we hope to welcome you back to Bay Ridge Subaru in the future. Have a great day!

February 24, 2022

Nice waiting room, very friendly and helpful staff, very efficient and got the service done quickly More

by GERHARTKATE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
Feb 24, 2022 -

Bay Ridge Subaru responded

Thank you for reviewing us! We are so glad to hear that you are confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

February 24, 2022

Service was fast and everything was explained. First time visiting this dealership I would definitely recommend. More

by dpayne2166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Bay Ridge Subaru responded

Thank you for allowing us the chance to assist you! We are thrilled to hear that our service team left a great first impression, and we truly appreciate your positive feedback. Hope to see you at your next visit to Bay Ridge Subaru!

February 22, 2022

Good Morning, When I pulled into the service area Ernest Wan greeted me and welcome me to Subaru Bay Ridge service. He was aware that I was scheduled for 2 recalls for my visit.Good customer service. Whi More

by JMMOY53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
Feb 22, 2022 -

Bay Ridge Subaru responded

Thank you for taking time to post a review. We are happy to hear that your received excellent service from the service department but apologize if our sales team wasn't more attentive. I will share your feedback with the right people to ensure that we are going above and beyond for our guests. If there is anything that I can do to assist you, please give me a call. Thank you, Mike Chiusano - General Sales Manager - 718-234-7960

February 22, 2022

My experience with Bay Ridge is that they are friendly, helpful, and timely. I highly recommend. More

by altheacorinne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
Feb 22, 2022 -

Bay Ridge Subaru responded

Your recommendation means so much to us! Thank you for choosing Bay Ridge Subaru and for sharing your feedback. We look forward to welcoming you back next time!

February 22, 2022

I have been leasing for many years. I’ve gotten the best price and service here More

by donnapiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Feb 22, 2022 -

donnapiz responded

Anthony answered ALL my questions. He was professional and friendly. My lease transaction was smooth and fast. Ty Anthony!!! Highly recommend Bayridge Subaru!

Feb 23, 2022 -

Bay Ridge Subaru responded

We are so grateful for your continued business and your great review! Thank you for choosing Bay Ridge Subaru and for sharing your kind words about Ty. Safe travels ahead!

February 21, 2022

Always professional, courteous service. Efficient check in and finished service early. First class service as usual More

by PAUL@LEMIRE-FAMILY.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately can not recall young ladies name
Feb 21, 2022 -

Bay Ridge Subaru responded

Paul, thank you for the great review! We are so glad to hear that you are confident in the Bay Ridge Subaru team to get the job done. Drive safely, and we hope to see you back again down the road!

February 21, 2022

Very clean, explained everything to me what needed to be done at this time and what could wait. More

by EBBOLGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Bay Ridge Subaru responded

We are delighted that our team gave you such a communicative, top-notch service experience! Thank you for choosing Bay Ridge Subaru and for sharing a review. See you next time!

February 21, 2022

The service representative doesn't listen the customer's full inquiry and doesn't want to do the job right. My USB hub has been acting up since I got the brand new car and I have been there 3 times now for More

by unipredicon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest Wan
Mar 07, 2022 -

Bay Ridge Subaru responded

I am sorry to read this review. We strive to deliver a seamless and attentive service experience, and it is disappointing that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices moving forward. Lastly, I would appreciate the chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to give me a call. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

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