Bay Ridge Honda

We had a warm greeting and was shown different vehicles to compare features. Options were explained to see what will fit our family needs. Our time was limited. We had the opportunity to start the proces to compare features. Options were explained to see what will fit our family needs. Our time was limited. We had the opportunity to start the process and return later to complete the paperwork. That was very helpful. More

The choice of Bay Ridge Honda for our new car ultimately proved an easy one. My family has purchased eight Hondas there since 1986, including our 2002 Accord which was lost in Hurricane Sandy flooding. We t proved an easy one. My family has purchased eight Hondas there since 1986, including our 2002 Accord which was lost in Hurricane Sandy flooding. We took extra time shopping for a new vehicle, visiting multiple dealerships to explore various brands and models. When my wife and I finally returned to Bay Ridge Honda, Sales Representative Mark Dance and Floor Manager Hank Berntsen were gracious, friendly and helpful from the moment we walked into the dealership. We eventually settled on a 2013 Accord EX-L. They both made the purchasing process seamless from the outset. Only at Bay Ridge Honda did we experience the excellent level of customer service we felt deserved our business. Mark and Hank proved again why we keep returning to Bay Ridge. Our new Accord is outstanding and we highly recommend the approach taken at Bay Ridge Honda: zero pressure, answers to all of our questions and no hidden charges. We all deserve a car-shopping experience equal to what we had with Mark and Hank at Bay Ridge Honda! More

I knew I wanted to trade my '09 Civic for a 2013 Civic. I found Elizabeth to be very helpful and also easy to deal with. She spent time with me, never making me feel pressured (which is a rare qua Civic. I found Elizabeth to be very helpful and also easy to deal with. She spent time with me, never making me feel pressured (which is a rare quality in car dealerships). I got the car I wanted, and also got Elizabeth's help in familiarizing me with my new car and all its amenities. Also a thumbs up for Jack, who handled the financial end. Thank you both. More

Sean Park was a great salesman. He was organized, Sean had alotof patience with me and talked me through everything. He got me the price range I was looking for and was always there to answer my question had alotof patience with me and talked me through everything. He got me the price range I was looking for and was always there to answer my questions. More

outstanding! Mark Anthony is accomodating and most importantly honest! I highly recemend him to to any potential customer who will come away with the impression that they had dealings not with a sales importantly honest! I highly recemend him to to any potential customer who will come away with the impression that they had dealings not with a salesman but a Friend! Marks personal attributes are quite apparent and will put you at ease through out the rest of your time with him. Also he must be commended for his attentiveness and patience as he works you through the entire purchase as if you are the only customer he has! Mark also avails himself for all of his customers to provide any further advise or counsel that you might need long after you are in possesion of your vehicle. Mark is an outstandng example of professionalism and exudes a grace that is quite refreshing and puts you at ease. More

My experience at Bay Ridge Honda was beyond excellent. I lost my car in the Sandy storm and needed a replacement that wouldn't break the bank. The people at Bay Ridge Honda are very friendly and always hav lost my car in the Sandy storm and needed a replacement that wouldn't break the bank. The people at Bay Ridge Honda are very friendly and always have a smile on their face. There is no pressure there at all. As soon as I met my salesman, Jaime Fernandez, I knew i was at the right place. I can't say enough good things about him. He is kind, professional, attentive and honest. He made sure my needs and wants were met and he found me a great car within my budget. Jaime, thank you for making a bad experience pleasurable. More

I purchased a 2013 Honda Odyssey today from Bayridge Honda with the help of Joe Barca. Joe was excellent to work with, extremely helpful and professional. I would recommend his service to anyone looking Honda with the help of Joe Barca. Joe was excellent to work with, extremely helpful and professional. I would recommend his service to anyone looking to buy a vehicle. A pleasure, Thank you! More

If you ever want great customer service I recommend you to ELIZABETH POLANCO. LIZ was great and patient, returned my phone calls had answers for the questions I had. I recently got a Honda Pilot 2013, I to ELIZABETH POLANCO. LIZ was great and patient, returned my phone calls had answers for the questions I had. I recently got a Honda Pilot 2013, I went to other Honda dealerships in Rockland County and Orange County and she was the best out there. More

I was overwhelmed by the professionalism of the staff at the dealership, it is not many places that you find such courteous service. I will recommend that anyone who is interested in purchasing a Honda to v the dealership, it is not many places that you find such courteous service. I will recommend that anyone who is interested in purchasing a Honda to visit Bay Ridge Honda you will not be disappointed. More

Went to Bay Ridge Honda after the sales person we dealt with for years left for another dealership and the experience that we had under the new manager at our local dealership was not very pleasant, especi with for years left for another dealership and the experience that we had under the new manager at our local dealership was not very pleasant, especially the service department. We sat down with Frank told him what we wanted and two days later walked out with our 2013 Pilot. Overall great experience. So far 2 interactions with the service department and so far so good. More