
Bay Ridge Honda
Brooklyn, NY
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My wife and I first visited Mark Dance over President's Day weekend late in the afternoon on a Sunday. He was attentive and responsive to our questions and concerns. We were in the market for a President's Day weekend late in the afternoon on a Sunday. He was attentive and responsive to our questions and concerns. We were in the market for a 2013 Honda Odyssey and wanted to trade in our 2010 Subaru Forester. As our meeting progressed Mark worked with his manager Gene to provide specific answers and address our concerns. They made a fair and reasonable offer on our trade without much debate. They provided us with honest and acceptable pricing on our new vehicle. During the entire process both Mark and Gene were patient and calm - they understood we wanted to buy the vehicle but did not have time to complete the deal that night. Mark continued to work with us that evening as the showroom closed and we were the last customers to leave. Both Mark and Gene gave us all the information we needed and said to come back when we were ready and had more time - we appreciated their understanding and high level of professionalism. Within a week I called Mark back and we made an appointment to review and finalize the deal. When we arrived he had all the details of our last conversation and we quickly completed the sale. The entire process went very smoothly, with very little pressure and all of the elements of our deal were clearly communicated to us every step of the way. Thanks for making this sales process so enjoyable and stress free. Now with our new Odyssey we can fit our 3 year old son and his new twin brother and sister coming any day now! Thanks again Mark and Gene! More
Leasing a car from Bay Ridge Honda was a very pleasant experience compared to Staten Island Honda where I had a previous lease. I visited other Honda dealerships and Bay Ridge Honda offered me the best de experience compared to Staten Island Honda where I had a previous lease. I visited other Honda dealerships and Bay Ridge Honda offered me the best deal. Mark Anthony Esmade was very curtious and patient. His suggestions and advice led me to lease a 2013 Accord Coupe. Not once did I feel rushed or overwhelmed in the process of leasing. Finance Manager Dwayne Markland was also great to work with. Everyone I came into contact with at Bay Ridge Honda were very friendly and professional. I will definitely lease again with this dealership. More
February 28, 2013 From our first meeting, my wife and February 28, 2013 From our first meeting, my wife and I felt very comfortable with Mr Mohammed. We were looking to lease a second Honda, and Mr. M February 28, 2013 From our first meeting, my wife and I felt very comfortable with Mr Mohammed. We were looking to lease a second Honda, and Mr. Mohammed was extremely knowledgeable about all of the details regarding leases. He was very friendly and took a keen interest in trying to satisfy our needs, which he did in a very professional and courteous manner. We were very happy with our experience with Mr. Mohammed, and would certainly recommend him to anyone interested in purchasing or leasing a Honda. Thank you. Robert and Jane Buchman More
I have used this dealership for 10 years for service. They have enhanced their service department so that all who work there are excellent communicators and do excellent work. They call to confirm, canc They have enhanced their service department so that all who work there are excellent communicators and do excellent work. They call to confirm, cancel or otherwise make sure your time is not wasted. When I brought my 10-year-old Honda in for service and it was going to run $1,000, they suggested I consider a change. Jaime Fernandez was patient and presented all the options. We spent about 6 hours and I left with a new car. He is sincere, well-informed, and obviously, assertive but without being obnoxious in any way. I would endeavor to keep him for a long time if I were his employer. More
Elizabeth Polanco and Dwayne Markland assisted me in choosing the perfect car for me as well as helping me through the financing process. They were both extremely courteous, professional and kind throug choosing the perfect car for me as well as helping me through the financing process. They were both extremely courteous, professional and kind throughout the process of leasing my 2013 Honda Pilot. More
Jamie was suggested to us by George Gambino (General Manager). He took care of us wonderfully not only providing us with incredible service but also sat with us for some time providing us with other in Manager). He took care of us wonderfully not only providing us with incredible service but also sat with us for some time providing us with other insurance options so that we'd get the most out of our new car financially. Couldn't have been happier with his diligence and ability to multi-task as well as his seemingly endless wealth of knowledge of all the automobiles in the building. And George was kind and considerate and willing to negotiate. Would happily go back to Bay Ridge Honda for our next car as well as refer anyone who asked about purchasing a new automobile to go to Bay Ridge Honda. More
Mark Anthony is the best dealer I ever dealt with. Between going to different dealerships and hearing the same old stories, he was able to get me what I wanted minus the headaches. He made me feel ver Between going to different dealerships and hearing the same old stories, he was able to get me what I wanted minus the headaches. He made me feel very comfortable, he did not pressure me unlike any other sales person, and most of all he was honest. One of my pet peeve is annoying sales people who constantly follow me and ask me a thousand questions or call me constantly just to ask me the same questions. My experience with him was superb and I wouldn't have had it any other way. It was my first time leasing a car and he was very patient in addressing all of the concerns that I had. Overall I would recommend anyone who is interested in either purchasing and leasing to go through him. His professionalism and honesty goes a long way. I will definitely comeback and do business with him again. More
Just arrived home in a beautifully newly redesigned 2013 Honda Accord Sport from Bay Ridge Honda. This is the second time I have leased a Honda from Elizabeth Polanco. She is very knowledgeable, courteous a Honda Accord Sport from Bay Ridge Honda. This is the second time I have leased a Honda from Elizabeth Polanco. She is very knowledgeable, courteous and tries very hard to get customers the best deal possible. The new features on the Honda Accord include bluetooth, pandora, dual climate control and many others. I'm very satisfied with my experiences at Bay Ridge Honda. More