Bay Ridge Honda
Brooklyn, NY
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Just purchased my fifth Honda and this by far was the BEST experience I have ever had with a Honda dealer. Sean Park had me in and out within an hour! No gimmicks, straight forward and a great deal. BEST experience I have ever had with a Honda dealer. Sean Park had me in and out within an hour! No gimmicks, straight forward and a great deal. More
Andy always goes above and beyond to provide exceptional customer service. He does so even when we bring our young children into the dealership. I recommend him most enthusiastically. customer service. He does so even when we bring our young children into the dealership. I recommend him most enthusiastically. More
The dealership was located in a busy area and I had to wait a while for the valet to get me a parking spot. I was given a sales representative within 5 minutes of my arrival. My salesman Frank was a nice wait a while for the valet to get me a parking spot. I was given a sales representative within 5 minutes of my arrival. My salesman Frank was a nice man with lots of experience. I received a great price for a new Honda Accord EX-L V6 because I had went on to Tru-cars and got a price before I showed up at the dealership. The only negative that I experienced was on my trade-in. The finance manager Jack came over and offered me what I felt was a low ball offer for my 2003 Honda Accord EX-L V6. We negotiated on the price of the used car a little and I settled because I needed to get a new car but I felt that I didn't make out on that deal as much as I should of. I had to wait 3 days to go pick up the car but the ninth generation Accord is better than the sixth and seventh generation Accords that I previously owned. More
After having a terrible experience with plaza honda on my last lease i approached bay ridge honda with caution and trepidation. To my surprise my experience here was extremely pleasant. Andy Feldman ,the sal last lease i approached bay ridge honda with caution and trepidation. To my surprise my experience here was extremely pleasant. Andy Feldman ,the sales person, was honest and extremely helpfull.There was no bait and switch and no hidden costs when picking up the car. i highly recommend the bay ridge dealership and andy at sales.Thank you bay ridge honda and andy. More
I had an excellent experience at Bay Ridge Honda throughout the car buying process. They offered valet service which was great because I did not want to start off by looking for parking and the cus throughout the car buying process. They offered valet service which was great because I did not want to start off by looking for parking and the customer service was perfect because I got paired with and whom I believe is their best sales consultant, Gregory Keeler. He listened to all my needs and expectations and followed suit by explaining to me, while not overwhelming me with info that would confuse the process but still being very detailed about the product. He is very straightforward and there is a great deal of honesty and sincerity about going through this process with him, I really felt no pressure what's so ever and most importantly I felt that he was looking out for my best interest and I have to say because the process did take more than the norm to get done but in the end it was a great experience and do not regret ever going to Bay Ridge Honda and mostly meeting Mr. Keeler which made my purchase a great one. More
Mark was friendly and provides excellent customer service. He was very knowledgeable and answered all of our inquires. I would definitely recommend anyone to go see Mark directly for any Honda deals. service. He was very knowledgeable and answered all of our inquires. I would definitely recommend anyone to go see Mark directly for any Honda deals. He's the best! More
I came to this dealership with great trepidation and after meeting Mr. Feldman with his quite and precise demeanor left extremely satisfied and bought my much loved CRV from him and for all of said rea after meeting Mr. Feldman with his quite and precise demeanor left extremely satisfied and bought my much loved CRV from him and for all of said reasons, I give this dealership and Employee a rating of 5. Josephine More
Sean Park was very helpful. He got me a good price on the trade in, and good price on a three year lease. We quickly got to working out a deal on a car that was right for me at this time. I was happy to the trade in, and good price on a three year lease. We quickly got to working out a deal on a car that was right for me at this time. I was happy to drive away with it on a schedule that worked for me and have been driving it happily since. He was good at explaining things, was friendly, and efficient, without being too pushy. I appreciate his assistance! More
Anyone that actually has a good experience at this dealership has to be a friend or a family member of one of the employees, because the's definitely the most rude and obnoxious salesmen! Bay ridge Ho dealership has to be a friend or a family member of one of the employees, because the's definitely the most rude and obnoxious salesmen! Bay ridge Honda overall are a bunch of crooks. I'm really not sure how they are still in business. I first came in to see Raymond, the only nice sales person there. Raymond tried to work with his manager on the best price, until the manager started cursing him out and calling him stupid right in front of us. (Which was probably all just an act, but not the way you do business, or the service you should be providing in 2013). I decided to leave and get a quote for the 2013 exl accord. Several dealerships emailed me back, offering $1,000 less than what bay ridge did!! The next day several people called me back from bay ridge, and told me they would match the price. I didn't really believe them, but have them the benefit of a doubt, as the other dealerships were further away. When I came in, they made me wait for 30min "to see if they can match the price", and came back with $100 more than what we agreed to! My father was then speaking to Igor, whom he purchased a car from over 10 years ago, who then proceeded to mock us for bargaining!!! Was he not aware that we were potential customers? The overall experience was terrible! The managers are rude and obnoxious, majority of the sales people are rude and obnoxious, and it's just not worth the headache and stress. So I suggest you DO NOT GO THERE to purchase your vehicle. There are a ton of dealerships in jersey that provide much better service. Of course it's an extra 20-40 min of travel time, but it's absolutely worth it. I particularly went to DCH Honda, who's won awards for best service year after year. There's a reason bay ridge honda has never been awarded. THEY ARE THE WORST DEALERSHIP in the tri-state!!! More