
Bay Ridge Honda
Brooklyn, NY
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I traded my 2010 Honda Odyssey, which I purchased from Bay Ridge as well, for a new 2014 Odyssey. Karim was great to work with from the beginning with getting the trade-in value of my old minivan to deli Bay Ridge as well, for a new 2014 Odyssey. Karim was great to work with from the beginning with getting the trade-in value of my old minivan to delivery of my new one. Although there is a closer Honda dealer, I decided to go back to Bay Ridge since I had a good experience before and their pricing is fair. The whole process only took me a couple of meetings. The only issue I had was with their pricing of the accessories. I would have thought they would give more of a discount since its really not a big cost to them and would foster better customer relationship. More
Marc Anthony Esmade was very patient and took the time to explain lease structuring and options. He is the perfect salesman and gentleman for new (and nervous) first-time car buyers/leasers! His manner and explain lease structuring and options. He is the perfect salesman and gentleman for new (and nervous) first-time car buyers/leasers! His manner and teaching style was simple and clear and his calm demeanor helped put us at ease for this major purchase. I recommend Mr. Esmade without reservation. Sincerely, Debra McLaughlin More
The only reason I would ever come back to Bay Ridge Honda is because of Mark Anthony. This guy is the most honest car dealer I ever dealt with. Mark believes in creating a good relationship for the long term is because of Mark Anthony. This guy is the most honest car dealer I ever dealt with. Mark believes in creating a good relationship for the long term and in my opinion, it's good business ethics that bring back customers, not liars who will try to make as much money out of you as they can. It didn't take too much time on negotiating the lease price because he gave us the best deal on the first counter offer. I would definitely recommend Mark Anthony. He saves you time and money! If you walk into this dealership, go straight to Mark Anthony Esmade and you will be dealing with the best guy in there, hands down. He definitely is a patient guy. We didn't feel the pressure that most dealers make you feel when you sit in front of them. It was a good experience. I was skeptical about this place because I did not get a good deal when I came here in 2008 to finance a civic. I definitely did not want to come back either but I gave it a second chance and Mark definitely changed my opinion about Bay Ridge Honda. I got a great deal on a nice honda fit and I'm a happy customer. Thanks Mark Anthony! - From the family More
We visited the dealership to test drive a Honda fit, and the people I met with were helpful, friendly and courteous. We test drove some other vehicles and then went through the Costco auto program which put the people I met with were helpful, friendly and courteous. We test drove some other vehicles and then went through the Costco auto program which put us in touch with Frank Baldassare. I communicated with Mr. Baldassare for nearly two weeks, asking what must have seemed like an endless series of questions. He always responded quickly and courteously. He provided me with detailed information about pricing, including for options, and since I had done my research, I knew the prices were very reasonable. When we made an appointment to test drive a specific car, he had the car ready, the pricing remained exactly the same (actually a few dollars less than originally quoted), he facilitated my donation of my old car, and the dealership insurance rep has likely saved us money on our insurance. Mostly, I have to say that everyone at the dealership made it clear that they wanted my business, which has not been the case at other places. They did NOT try to sell me a bunch of accessories or options I did not want. I was not purchasing a high end vehicle, yet I must say that Mr. Baldassare worked extremely hard to ensure that everything worked well. I highly recommend the dealership, and I wish we had come here first and avoided the nightmare experience we had at another local dealer. More
Frank Baldassare provided great information and customer service. All of the staff at Bay Ridge Honda was friendly, courteous and professional.. Frank went out of his way to explain and demonstrate all of t service. All of the staff at Bay Ridge Honda was friendly, courteous and professional.. Frank went out of his way to explain and demonstrate all of the features of the car. More
The internet manager did not honor the price quoted by the internet salesperson that called me on repeatedly to try to get me into the dealership. He should be ashamed of his grossly unprofessional condu the internet salesperson that called me on repeatedly to try to get me into the dealership. He should be ashamed of his grossly unprofessional conduct. I would never go back. Edmunds.com discussions of Bay Ridge Honda as an unreliable place to do business are absolutely correct. More
I have to say this was the best car purchasing experience I have ever had. Everyone was very friendly and helped me get out of a bad situation and into a new car with an amazing deal. I have ever had. Everyone was very friendly and helped me get out of a bad situation and into a new car with an amazing deal. More
My experience when shopping for our Honda went very well. Our sales associate Mark Anthony Esmade met with us and was very pleasant and knowledgeable about the car we were interested in. He answered all Our sales associate Mark Anthony Esmade met with us and was very pleasant and knowledgeable about the car we were interested in. He answered all of our questions. Our son had several questions also about the car pertaining to certain features and how they worked. Our sales associate Mark Anthony took the time to explain and show us everything. Overall it was a pleasant experience. Thank you. More
Great auto buying experience. Mark Anthony was very friendly and helpful. He made constructive suggestions about our lease structure. Very patient showing us the vehicles and our lease options. No p friendly and helpful. He made constructive suggestions about our lease structure. Very patient showing us the vehicles and our lease options. No pressure to buy the car or costly add-ons. Highly recommended. More