Bay Ridge Honda

Thorough and seamless are the words that come to mind when I think of this car buying experience. My intellect want insulted with bogus offers. when I think of this car buying experience. My intellect want insulted with bogus offers. More

I purchased my new Honda Accord in 2008 and my son's 2012 Civic last year. When in the service dept., We always stop in the showroom to see our salesman Sean Park and he always welcomes us with a smile 2012 Civic last year. When in the service dept., We always stop in the showroom to see our salesman Sean Park and he always welcomes us with a smile and a handshake. We always recommend Sean and Bay Ridge Honda to all our friends. Bay Ridge gives the best deal on all new vehicles. Looking forward to working with Sean again when we trade my accord in for a newer model. More

The experience I had was great,professional,courteous, and prompt.Special thanks to Hank.The staff were outstanding,not pushy and just a fun experience. Kevin Maxwell and prompt.Special thanks to Hank.The staff were outstanding,not pushy and just a fun experience. Kevin Maxwell More

Mark Dance and the team at BR Honda miraculously did the impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the j impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the job done. They worked nonstop. They're my heroes! I recommend Bay Ridge Honda without bias. Having visited another Honda dealership prior to going to the Bay Ridge Honda dealership I commend Bay Ridge Honda for: stellar customer service, professionalism, and good old-fashioned hard work. More

Mark Dance was professional, personable, and knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everyt knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everything about this dealership is organized and on point... And I've seen my share of shady business practices in this industry. Bay Ridge Honda runs and maintains good business! More

This dealership is an old world - take your money and run kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty the dealership was adamant that it was fine and refused to even inspect them. Then the AC was having issues. I tried fixing myself and waited about two weeks before calling the dealership. When we called to make a service appointment, the receptionist looked at our policy and then in a giddy voice (like she just won a prize) informed us that our warranty expired 3 days ago. We then asked to speak to a manager and were put on hold for 20 minutes before we were disconnected. Do yourself a favor, take their best price and go somewhere else, another dealership will match it and you will get treated like a valued customer. More

This is the only Honda dealership that has EVER charged me LIST prices for parts. Every other dealership in the tri-state area has never done so. I have given the rating I did because upon arriving to the me LIST prices for parts. Every other dealership in the tri-state area has never done so. I have given the rating I did because upon arriving to the parts department, I was ignored for 10 minutes before "Don" the parts guy said, "what do you need" without even acknowledging me (by at least making eye contact). Then it's another 20 minutes before he gets 5 parts (3 fluids, 1 filter, and 1 windshield wiper). After, he re-types the parts to tell me the prices. At this point, every Honda dealership parts representative can put a code which discounts, say, 10% of list price. They always do it. Not at this dealership, not with "Don". He then rudely tells me "Go pay and come back." To my surprise, I see list price = net price (something I have never seen). I am never going to go to this dealership again for parts, service, or anything. I rather sell the car before I go back. From now on, I am buying discounted-free-shipping Honda genuine parts online. They have lost a customer and if I can honestly help it, future customers. More

Greg took the time to explain all options for purchasing and leasing and broke it down by various model trims. He took the time to make us feel comfortable with our purchase. and leasing and broke it down by various model trims. He took the time to make us feel comfortable with our purchase. More

Mark Dance was incredibly professional. I walked into the dealership with a plethora of questions and he answered every one of them. He was extremely knowledgeable about the brand and was able to recite from dealership with a plethora of questions and he answered every one of them. He was extremely knowledgeable about the brand and was able to recite from memory the specific features for the model that I purchased. Mark assured me that he was going to give me the best deal for my car, and when I told him that I was going to visit a competitor, Mark assured me that I would come back. I would highly recommend Mark Dance and Bay Ridge Honda. More

Mark once again was able to get me the deal that I wanted. He is a good listener and treats his customers with great respect. He is someone you can trust to work with you. This is the second vehicl wanted. He is a good listener and treats his customers with great respect. He is someone you can trust to work with you. This is the second vehicle that I have gotten from Bay Ridge Honda and I will continue to do business with them in the future. More