Bay Ridge Honda

Mark Dance and the team at BR Honda miraculously did the impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the j impossible--they got me my first car! My case was particularly challenging. Yet, Mark Dance and his team gave me confidence that they would get the job done. They worked nonstop. They're my heroes! I recommend Bay Ridge Honda without bias. Having visited another Honda dealership prior to going to the Bay Ridge Honda dealership I commend Bay Ridge Honda for: stellar customer service, professionalism, and good old-fashioned hard work. More

Mark Dance was professional, personable, and knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everyt knowledgeable. Up front and honest about what can and can't be done. Closed it up with Jack in finance who could not be a more easy going guy. Everything about this dealership is organized and on point... And I've seen my share of shady business practices in this industry. Bay Ridge Honda runs and maintains good business! More

This dealership is an old world - take your money and run kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty kind of place. We bought a new Accord. The seat warmer's never worked properly. When we came to explain the problem while the car was under warranty the dealership was adamant that it was fine and refused to even inspect them. Then the AC was having issues. I tried fixing myself and waited about two weeks before calling the dealership. When we called to make a service appointment, the receptionist looked at our policy and then in a giddy voice (like she just won a prize) informed us that our warranty expired 3 days ago. We then asked to speak to a manager and were put on hold for 20 minutes before we were disconnected. Do yourself a favor, take their best price and go somewhere else, another dealership will match it and you will get treated like a valued customer. More

This is the only Honda dealership that has EVER charged me LIST prices for parts. Every other dealership in the tri-state area has never done so. I have given the rating I did because upon arriving to the me LIST prices for parts. Every other dealership in the tri-state area has never done so. I have given the rating I did because upon arriving to the parts department, I was ignored for 10 minutes before "Don" the parts guy said, "what do you need" without even acknowledging me (by at least making eye contact). Then it's another 20 minutes before he gets 5 parts (3 fluids, 1 filter, and 1 windshield wiper). After, he re-types the parts to tell me the prices. At this point, every Honda dealership parts representative can put a code which discounts, say, 10% of list price. They always do it. Not at this dealership, not with "Don". He then rudely tells me "Go pay and come back." To my surprise, I see list price = net price (something I have never seen). I am never going to go to this dealership again for parts, service, or anything. I rather sell the car before I go back. From now on, I am buying discounted-free-shipping Honda genuine parts online. They have lost a customer and if I can honestly help it, future customers. More

Greg took the time to explain all options for purchasing and leasing and broke it down by various model trims. He took the time to make us feel comfortable with our purchase. and leasing and broke it down by various model trims. He took the time to make us feel comfortable with our purchase. More

Mark once again was able to get me the deal that I wanted. He is a good listener and treats his customers with great respect. He is someone you can trust to work with you. This is the second vehicl wanted. He is a good listener and treats his customers with great respect. He is someone you can trust to work with you. This is the second vehicle that I have gotten from Bay Ridge Honda and I will continue to do business with them in the future. More

I traded my 2010 Honda Odyssey, which I purchased from Bay Ridge as well, for a new 2014 Odyssey. Karim was great to work with from the beginning with getting the trade-in value of my old minivan to deli Bay Ridge as well, for a new 2014 Odyssey. Karim was great to work with from the beginning with getting the trade-in value of my old minivan to delivery of my new one. Although there is a closer Honda dealer, I decided to go back to Bay Ridge since I had a good experience before and their pricing is fair. The whole process only took me a couple of meetings. The only issue I had was with their pricing of the accessories. I would have thought they would give more of a discount since its really not a big cost to them and would foster better customer relationship. More

Mark Dance was incredibly professional. I walked into the dealership with a plethora of questions and he answered every one of them. He was extremely knowledgeable about the brand and was able to recite from dealership with a plethora of questions and he answered every one of them. He was extremely knowledgeable about the brand and was able to recite from memory the specific features for the model that I purchased. Mark assured me that he was going to give me the best deal for my car, and when I told him that I was going to visit a competitor, Mark assured me that I would come back. I would highly recommend Mark Dance and Bay Ridge Honda. More

Marc Anthony Esmade was very patient and took the time to explain lease structuring and options. He is the perfect salesman and gentleman for new (and nervous) first-time car buyers/leasers! His manner and explain lease structuring and options. He is the perfect salesman and gentleman for new (and nervous) first-time car buyers/leasers! His manner and teaching style was simple and clear and his calm demeanor helped put us at ease for this major purchase. I recommend Mr. Esmade without reservation. Sincerely, Debra McLaughlin More

The only reason I would ever come back to Bay Ridge Honda is because of Mark Anthony. This guy is the most honest car dealer I ever dealt with. Mark believes in creating a good relationship for the long term is because of Mark Anthony. This guy is the most honest car dealer I ever dealt with. Mark believes in creating a good relationship for the long term and in my opinion, it's good business ethics that bring back customers, not liars who will try to make as much money out of you as they can. It didn't take too much time on negotiating the lease price because he gave us the best deal on the first counter offer. I would definitely recommend Mark Anthony. He saves you time and money! If you walk into this dealership, go straight to Mark Anthony Esmade and you will be dealing with the best guy in there, hands down. He definitely is a patient guy. We didn't feel the pressure that most dealers make you feel when you sit in front of them. It was a good experience. I was skeptical about this place because I did not get a good deal when I came here in 2008 to finance a civic. I definitely did not want to come back either but I gave it a second chance and Mark definitely changed my opinion about Bay Ridge Honda. I got a great deal on a nice honda fit and I'm a happy customer. Thanks Mark Anthony! - From the family More