Bay Ridge Honda

This was my first time ever shopping for a new car. I visited a few dealers before going to bay ridge Honda, but didn't feel what I should have felt in any and that's good customer service. These 3 men t visited a few dealers before going to bay ridge Honda, but didn't feel what I should have felt in any and that's good customer service. These 3 men that I dealt with, Mark, Robert , and Jack were all so great each in a different way and I couldn't thank them enough for the above and beyond service I received through them. They were so efficent in expaining everything to me, polite, and extremely curteous. The process was so smooth and easy and I actually enjoyed leasing my first car! Since then , they have called me and checked up and I truly appreciate it ! More

Me and my wife have used Andy Feldman for when we leased our 2010 Honda Accord and again earlier this year when we leased 2013 Honda Accord. Both times his service and attentiveness have been very good. He our 2010 Honda Accord and again earlier this year when we leased 2013 Honda Accord. Both times his service and attentiveness have been very good. He actually even payed us a house visit with final paperwork since he did not want to waste our time with coming in again. More

I made an appointment to have my car serviced. I dropped it off at 4:30 pm on Friday. I waited five hours and was not given any information. I left without my car. On Saturday I did not receive a phone c it off at 4:30 pm on Friday. I waited five hours and was not given any information. I left without my car. On Saturday I did not receive a phone call updating me on the status of my car. I looked over my service paper, noticed the clerk checked off that I did not have an appointment, of course he didn't tell me that. He was the same person I made the appointment with over the telephone. It is inconsiderate to have a customer waiting for a car to be fixed, and a mechanic is not working on the car. I discovered that information when I walked my self back to the service area. These people are extremely inconsiderate. Poor service, overrall! I don't mind paying their exorbitant service cost but at the same time they seem to have a problem servicing customers with "excellence", as they advertise. Seriously consider going somewhere else! More

I have leased my second car through Bay Ridge Honda and both with the salesperson; Mark Anthony. Mark Anthony makes the process painless. He worked with us to get a price that is reasonable and within ou both with the salesperson; Mark Anthony. Mark Anthony makes the process painless. He worked with us to get a price that is reasonable and within our budget. He is was always a gentleman, and took the time to explain all the options available. The greatest thing about this establishment is that the services hours are extremely flexible. You can drop your car off in the morning and pick it up before midnight during the week. I would highly recommend Bay Ridge Honda and in particular the salesperson Mark Anthony. A very satisfied customer, Enrico More

All the people I met and dealt with at this dealership: salesman, his sales boss, the insurance office, the finance office, were professional and very friendly. The atmosphere which I observed while sitti salesman, his sales boss, the insurance office, the finance office, were professional and very friendly. The atmosphere which I observed while sitting at the salesman's desk when he went to get the paperwork was friendly as if a very good rapport with all the people who worked there. More

I have been buying and leasing cars from Elizabeth Polanco @ Bay Ridge Honda for over 10 years. I have to say its like buying from my own family no hassle or pressure in anyway. Elizabeth Is a true pr Polanco @ Bay Ridge Honda for over 10 years. I have to say its like buying from my own family no hassle or pressure in anyway. Elizabeth Is a true professional sales representative, she took her time and answered every question. Two things that really impressed me was that she knew every little thing about my 2014 Odyessy and she really took her time to explain to my wife how every thing worked. My wife has been driving her 2003 Odyessy for over 10 years so the thought of driving the new one was very scary to her but after Elizabeth went over every little detail, sometimes 2 & 3 times until my wife understood it 100% More

Sean sold me my previous vehicle. I would describe him as prompt, pleasant, patient, professional, and proficient. He returned calls and kept me informed. Sean was knowledgeable of the product evidenced as prompt, pleasant, patient, professional, and proficient. He returned calls and kept me informed. Sean was knowledgeable of the product evidenced by his ability to answer any questions posed and his ability to point out features of the car that would not have otherwise been brought up. Jack was also the "4 P's". He quickly guided us through the financial aspects of the purchase in a pleasant and informed manner. More

Very sweet and helpful! She called and stayed on top of her sale, as well as was concerned for the like of the vehicle to the purchaser. Informative at time of purchase and throughout browsing... She was her sale, as well as was concerned for the like of the vehicle to the purchaser. Informative at time of purchase and throughout browsing... She was a pleasure! More

We decided to purchase a new car. We sorted through all the various makes and models. Then, we went to several dealerships. We found the car we wanted. The salesman was honest and understanding. He lis the various makes and models. Then, we went to several dealerships. We found the car we wanted. The salesman was honest and understanding. He listened to what we wanted. Mr. Andy Feldman had a good selection to choose from. I highly recommend the salesman and the dealership to all my friends and family. More

Highly recommend Elizabeth Polanco. She's friendly, straightforward, very experienced, knows the cars and doesn't engage in annoying salesperson pressuring or doublespeak. We made a deal without major straightforward, very experienced, knows the cars and doesn't engage in annoying salesperson pressuring or doublespeak. We made a deal without major hassles, and Elizabeth even sat in our new CRV and showed us how to use all the electronic bells and whistles and adjust everything for me before we drove off. Had tried another local dealership before finding Elizabeth on Dealerrater and had my intelligence insulted. Elizabeth is the ultimate professional with the added bonus of a good sense of humor and friendly manner. More