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Bay Ridge Honda

Brooklyn, NY

3.9
1,710 Reviews

8801 4th Avenue

Brooklyn, NY

11209

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Showing 1,710 reviews

August 14, 2019

Excellent experience with Betty. Very friendly and made my experience at Honda dealer very pleasant. Worked with me in a very professional manner and answered all my questions Definit More

by Anila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Lala
Aug 15, 2019 -

Bay Ridge Honda responded

Thank you for the positive review and generous feedback, Anila! We look forward to working with you again, and hope you won't hesitate to reach out with any questions or concerns.

August 13, 2019

Customer not satisfied Took my car to Honda on August 12.209 I received a notice to change my airbag recall which was free of service I have a 2005 Honda Civic leases and More

by Rose
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Galante
Sep 03, 2019 -

Bay Ridge Honda responded

Rose, we are terribly sorry to read of your experience with us. We work hard to provide professional and courteous service for all our guests and we apologize for dropping the ball. Please reach out to Parts and Service Director, Anthony Galante, at Anthony@bayridgecars.com or 718-680-0202, at your earliest convenience to speak about your experience further.

July 31, 2019

Thank you Mark Hu !!! Mr. Mark Hu, Master Mechanical Specialist at Honda, is the best mechanic I've ever encountered. He had been my father's FAVORITE, most trusted mechani More

by RokibAlam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hu, Rami and Susan
Aug 05, 2019 -

Bay Ridge Honda responded

Thank you for the wonderful review! It's so nice to know that you and your family continue to trust our team with your vehicle servicing needs. We hope all is well.

July 09, 2019

Robbed I went to this dealership because it was close by and I was in desperate need of a working car since mine got totaled by a van that ran a red light. More

by Lu69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah De Jesus
Jul 25, 2019 -

Bay Ridge Honda responded

We are very sorry to read of your dissatisfaction, and for any lapse in service you feel you experienced while working with us. Please reach out to Adrian Sylvester, at Adrian@bayridgehonda.com or 718-836-4600, at your earliest convenience to speak about your experience further.

Jul 27, 2019 -

Lu69 responded

I’ve reached out as requested and nothing...proving my point of the indifference and lack Of customer care.

July 02, 2019

Review for Betty Very pleased with the service at Bayridge Honda. Betty was amazing very friendly and pleasant to work with. I traded in my old and beat up 2001 Hon More

by Luis the Real estate agent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Calixtus, Betty Lala
Jul 09, 2019 -

Bay Ridge Honda responded

Thank you for coming to us for your trade in, Luis! We're very happy to hear that Betty was so helpful during your visit. We hope you are enjoying your new CR-V. Let us know if there is anything else we can do for you.

May 16, 2019

Great dealership great staff great people. Liz polanco helped me and my wife out, after are Honda CR-V was stolen and we leased a 2019 Honda Pilot. I want to thank Liz and say she’s the best in More

by heavyd51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Polanco
May 15, 2019

Multipoint inspection I went for Oil Change and Multipoint inspection, the dint even fix my car tail light, they told me they checked everything and recomending to do engin More

by GL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
other
February 25, 2019

Repair I took my Honda they said it will cost me 1,400 but now they said it will cost me 4,200. Don’t know what to do More

by Siddiqueamir
Recommend Dealer
No
Employees Worked With
Paul Berry
February 13, 2019

Would not honor email quote. Bay Ridge Honda sent me an email with a number and was told this is the EXACT deal for when I am to come in two hours from now. When I walked in they More

by Nottick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Sylvester
February 13, 2019

Costco Auto Program I'm very satisfied with my experience dealing with Jeff Goldberg. He is very straight forward and professional. I was reluctant at first but he made i More

by CAgrandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Goldberg
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