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Bay Ridge Honda

Brooklyn, NY

4.0
1,716 Reviews

8801 4th Avenue

Brooklyn, NY

11209

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Showing 1,716 reviews

February 01, 2020

High Pressure Came very close to purchasing an HR-V, but was really turned off by the high pressure sales tactics and constant phone calls/texts from the dealership More

by 86thSt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary
Feb 07, 2020 -

Bay Ridge Honda responded

We are sorry to see your experience fell below your expectations and want to reassure you it is never our intent to have others feel pressured, rather just aware of how to contact us when they feel ready to make a decision. Please reach out to Adrian Sylvester, at Adrian@bayridgehonda.com or 718-836-4600, at your earliest convenience to speak about your experience further.

December 31, 2019

I just bought a 2020 Honda Accord EX-L 2.0 from Mark Dance and the experience was easy and straightforward. I got a really good deal and recommend Mark to anyone looking to purchase a vehicle. More

by jmr1085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Calixtus, Mark Dance Jr
Jan 03, 2020 -

Bay Ridge Honda responded

Thank you for the kind words on your experiences with Mark and Joseph on the lot. We are happy to read you loved working with us, and we know you're going to love your brand new 2020 Honda Accord EX-L 2.0!

December 06, 2019

Очень понравилось компания выглядит очень привлекательно,чисто,аккуратно,светло и тепло.сервис на высшем уровне.предлагают кофе,чай,водичку.обслуживают быстро,конкретно More

by Nataliya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor Shiff
Dec 09, 2019 -

Bay Ridge Honda responded

Nataliya, thank you for the 5-stars!

October 08, 2019

They are crooks. They tried to bamboozle me. I will never shop there even if I have to go out of state for a Honda. They are the epitome of the dishonest car salesman!! More

by The Art
Recommend Dealer
No
Employees Worked With
Betty Lala, Adrian Sylvester, Adrian Sylvester
Oct 23, 2019 -

Bay Ridge Honda responded

We are sorry to read this feedback as this is not the quality of service we aim to provide. Please reach out to Adrian Sylvester, at Adrian@bayridgehonda.com or 718-836-4600, at your earliest convenience to speak about your experience further.

October 07, 2019

Excellent experience with Mark Dance We are very pleased by the seller, friendly & helpful. Just like the first time, worked with us with professional manner& patient to answered our ques More

by Silvi.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dance Jr
Oct 09, 2019 -

Bay Ridge Honda responded

Thank you for your kind words, Silvi. It was a pleasure to work with you and if there is ever anything else you might need, please do not hesitate to give us a call.

October 05, 2019

Claimed to Fix My Car-Dangerous Lie Car had leaked transmission fluid and stopped working, they told me they did a diagnostic, fixed a sensor, gasket and replaced transmission fluid and More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
andy girdhardi
Oct 29, 2019 -

Bay Ridge Honda responded

We are terribly sorry to read this review and apologize for any frustration this may have caused on your end. We will be looking into your feedback right away. Please reach out to Parts and Service Director, Anthony Galante, at Anthony@bayridgecars.com or 718-680-0202, at your earliest convenience to speak about your experience further.

August 14, 2019

Excellent experience with Betty. Very friendly and made my experience at Honda dealer very pleasant. Worked with me in a very professional manner and answered all my questions Definit More

by Anila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Lala
Aug 15, 2019 -

Bay Ridge Honda responded

Thank you for the positive review and generous feedback, Anila! We look forward to working with you again, and hope you won't hesitate to reach out with any questions or concerns.

August 14, 2019

Customer not satisfied Took my car to Honda on August 12.209 I received a notice to change my airbag recall which was free of service I have a 2005 Honda Civic leases and More

by Rose
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Anthony Galante
Sep 03, 2019 -

Bay Ridge Honda responded

Rose, we are terribly sorry to read of your experience with us. We work hard to provide professional and courteous service for all our guests and we apologize for dropping the ball. Please reach out to Parts and Service Director, Anthony Galante, at Anthony@bayridgecars.com or 718-680-0202, at your earliest convenience to speak about your experience further.

July 31, 2019

Thank you Mark Hu !!! Mr. Mark Hu, Master Mechanical Specialist at Honda, is the best mechanic I've ever encountered. He had been my father's FAVORITE, most trusted mechani More

by RokibAlam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hu, Rami and Susan
Aug 05, 2019 -

Bay Ridge Honda responded

Thank you for the wonderful review! It's so nice to know that you and your family continue to trust our team with your vehicle servicing needs. We hope all is well.

July 09, 2019

Robbed I went to this dealership because it was close by and I was in desperate need of a working car since mine got totaled by a van that ran a red light. More

by Lu69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah De Jesus
Jul 25, 2019 -

Bay Ridge Honda responded

We are very sorry to read of your dissatisfaction, and for any lapse in service you feel you experienced while working with us. Please reach out to Adrian Sylvester, at Adrian@bayridgehonda.com or 718-836-4600, at your earliest convenience to speak about your experience further.

Jul 27, 2019 -

Lu69 responded

I’ve reached out as requested and nothing...proving my point of the indifference and lack Of customer care.

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