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Bay Ridge Honda

Brooklyn, NY

3.8
1,713 Reviews

8801 4th Avenue

Brooklyn, NY

11209

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Showing 1,713 reviews

October 08, 2019

They are crooks. They tried to bamboozle me. I will never shop there even if I have to go out of state for a Honda. They are the epitome of the dishonest car salesman!! More

by The Art
Recommend Dealer
No
Employees Worked With
Betty Lala, Adrian Sylvester, Adrian Sylvester
Oct 23, 2019 -

Bay Ridge Honda responded

We are sorry to read this feedback as this is not the quality of service we aim to provide. Please reach out to Adrian Sylvester, at Adrian@bayridgehonda.com or 718-836-4600, at your earliest convenience to speak about your experience further.

October 07, 2019

Excellent experience with Mark Dance We are very pleased by the seller, friendly & helpful. Just like the first time, worked with us with professional manner& patient to answered our ques More

by Silvi.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dance Jr
Oct 09, 2019 -

Bay Ridge Honda responded

Thank you for your kind words, Silvi. It was a pleasure to work with you and if there is ever anything else you might need, please do not hesitate to give us a call.

October 05, 2019

Claimed to Fix My Car-Dangerous Lie Car had leaked transmission fluid and stopped working, they told me they did a diagnostic, fixed a sensor, gasket and replaced transmission fluid and More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
andy girdhardi
Oct 29, 2019 -

Bay Ridge Honda responded

We are terribly sorry to read this review and apologize for any frustration this may have caused on your end. We will be looking into your feedback right away. Please reach out to Parts and Service Director, Anthony Galante, at Anthony@bayridgecars.com or 718-680-0202, at your earliest convenience to speak about your experience further.

August 14, 2019

Excellent experience with Betty. Very friendly and made my experience at Honda dealer very pleasant. Worked with me in a very professional manner and answered all my questions Definit More

by Anila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betty Lala
Aug 15, 2019 -

Bay Ridge Honda responded

Thank you for the positive review and generous feedback, Anila! We look forward to working with you again, and hope you won't hesitate to reach out with any questions or concerns.

August 14, 2019

Customer not satisfied Took my car to Honda on August 12.209 I received a notice to change my airbag recall which was free of service I have a 2005 Honda Civic leases and More

by Rose
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Anthony Galante
Sep 03, 2019 -

Bay Ridge Honda responded

Rose, we are terribly sorry to read of your experience with us. We work hard to provide professional and courteous service for all our guests and we apologize for dropping the ball. Please reach out to Parts and Service Director, Anthony Galante, at Anthony@bayridgecars.com or 718-680-0202, at your earliest convenience to speak about your experience further.

July 31, 2019

Thank you Mark Hu !!! Mr. Mark Hu, Master Mechanical Specialist at Honda, is the best mechanic I've ever encountered. He had been my father's FAVORITE, most trusted mechani More

by RokibAlam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hu, Rami and Susan
Aug 05, 2019 -

Bay Ridge Honda responded

Thank you for the wonderful review! It's so nice to know that you and your family continue to trust our team with your vehicle servicing needs. We hope all is well.

July 09, 2019

Robbed I went to this dealership because it was close by and I was in desperate need of a working car since mine got totaled by a van that ran a red light. More

by Lu69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaiah De Jesus
Jul 25, 2019 -

Bay Ridge Honda responded

We are very sorry to read of your dissatisfaction, and for any lapse in service you feel you experienced while working with us. Please reach out to Adrian Sylvester, at Adrian@bayridgehonda.com or 718-836-4600, at your earliest convenience to speak about your experience further.

Jul 27, 2019 -

Lu69 responded

I’ve reached out as requested and nothing...proving my point of the indifference and lack Of customer care.

July 02, 2019

Review for Betty Very pleased with the service at Bayridge Honda. Betty was amazing very friendly and pleasant to work with. I traded in my old and beat up 2001 Hon More

by Luis the Real estate agent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Calixtus, Betty Lala
Jul 09, 2019 -

Bay Ridge Honda responded

Thank you for coming to us for your trade in, Luis! We're very happy to hear that Betty was so helpful during your visit. We hope you are enjoying your new CR-V. Let us know if there is anything else we can do for you.

May 16, 2019

Great dealership great staff great people. Liz polanco helped me and my wife out, after are Honda CR-V was stolen and we leased a 2019 Honda Pilot. I want to thank Liz and say she’s the best in More

by heavyd51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Polanco
May 15, 2019

Multipoint inspection I went for Oil Change and Multipoint inspection, the dint even fix my car tail light, they told me they checked everything and recomending to do engin More

by GL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
other
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