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Bay Ridge Honda

Brooklyn, NY

4.0
1,716 Reviews

8801 4th Avenue

Brooklyn, NY

11209

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Showing 1,716 reviews

October 15, 2020

I have a 2020 Honda Civic Sport Touring since November of 2019 and I had to service my car because a transmission issue. The "C" solenoid, with the codes P0760, P0761, P0762, P0763 and P0764, were the main t More

by Zahfi C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gaetano Demagly
September 17, 2020

I can not stress enough how horrible my experience has been from the start with this dealership. They are swindlers and thieves! They have taken advantage of my dire situation from the get go, placed me More

by Lu69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gaetano , Mohammed Ahmed, John Marino, Isaiah De Jesus
August 20, 2020

I bought my car from this dealer and the experience was smooth. But, getting ongoing service is a real issue (even for RECALLs). I first could not get my oil changed here because I was misled on how long i More

by PK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo Goligorsky
August 04, 2020

Very Poor Customer Service I’ve been a customer of Bay Ridge Cars since 2014. Leased two vehicles from Bay Ridge VW in that time frame. On 7/17/20 I was very disappointed in the More

by XpertJoey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kennedy
July 07, 2020

This is long, but worth reading before you chose them. I will not use them again. I do not trust them. I bought a used 2013 Mazda (6 speed manual) one year ago from a lot in NJ. I needed state inspection More

by The1Adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Suarez
June 26, 2020

Worst customer service waited like 7 hours and they are looting and doing fraud with the people don’t even think to go there Thankyou More

by Dhaza7
Recommend Dealer
No
Employees Worked With
Anthony Galante, Joseph Calixtus, Betty Lala, Ariana Toshek
June 10, 2020

I paid for warranty, other dealer don't charge for warranty, this is not Fair, I bought low millage car and pay for warranty, no Fair. More

by duran_1212
Recommend Dealer
No
Employees Worked With
Lester
February 09, 2020

Services department Wound not recommend the services department for car repairs. Took my vehicle for an estimate cost of repair. The services representative names Edwin More

by Muhammad Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin Chiong
Feb 11, 2020 -

Bay Ridge Honda responded

Muhammad, we do not take feedback like this lightly. We are concerned with the information you have brought to our attention, as we work hard to provide the most honest and professional service. Please reach out to Parts and Service Director, Anthony Galante, at Anthony@bayridgecars.com or 718-680-0202, at your earliest convenience to speak about your experience further.

February 03, 2020

Refreshing low pressure sales experience. I walked in fearing the worst... anyone who has been in a car dealership knows every salesperson is smooth and personable at first and then when you d More

by usernameinuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roevelle Gustave, Robert Shuler, Roevelle Gustave
Feb 04, 2020 -

Bay Ridge Honda responded

We truly appreciate the time you took to share the great experience you had here. We're beyond proud to see that not only one, but two members of our team were the main factors in ensuring you were completely satisfied, and we'll be sure to pass on your kind words to them. Please don't hesitate to reach back out to us if there's anything you need in the future.

February 03, 2020

Jaime Fernandez is a fabulous salesperson. He makes leasing a car a joyful experience. He is extremely knowdgeable, kind, and relaxing to deal with. Jaime works very hard to meet all your expectations. More

by Danthebroker
Recommend Dealer
Yes
Employees Worked With
Jaime Fernandez
Feb 04, 2020 -

Bay Ridge Honda responded

Thank you for your kind review! We're glad to see Jaime was able to exceed all expectations of a car leasing experience, and ensured you were entirely satisfied with your purchase. Enjoy your new vehicle, and let us know if there's anything else we can do for you.

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