Bay Ridge Honda
Brooklyn, NY
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Great experience I really wanted to upgrade my Honda, I was having trouble with my trade. Not only did Adrian and Leo work with my price point they pointed me to a bet I really wanted to upgrade my Honda, I was having trouble with my trade. Not only did Adrian and Leo work with my price point they pointed me to a better car. It was quick easy experience. I felt at home and one of the guys I definitely recommend these guys. More
Excellent and Fast Service Leased a 2015 CRV from Frank, it was a smooth and quick transaction. Gave me best price without a hassle. I would get my next car from here again. Leased a 2015 CRV from Frank, it was a smooth and quick transaction. Gave me best price without a hassle. I would get my next car from here again. More
I recently leased a 2015 Honda CR-V. My experience was very pleasant. Sean Park is the sales associate who helped me. He was very knowledgable, patient, professional, and courteous. John My experience was very pleasant. Sean Park is the sales associate who helped me. He was very knowledgable, patient, professional, and courteous. John Marino, sales manager also assisted me in the lease agreement. More
If you love shady and skeevy salespeople, avoid Mark D. :) From my Yelp review: We had a few models in mind (Civic, Versa, Sentra, Altima, Accord, in that order) and decided to try the two nearest Nissan an From my Yelp review: We had a few models in mind (Civic, Versa, Sentra, Altima, Accord, in that order) and decided to try the two nearest Nissan and Honda dealers by us. We didn't want to spend more than $18,000, and we were already pre-qualified for an auto loan with my bank. (I wanted to get a loan through the Municipal Credit Union, but doing so was only slightly better than pulling teeth with a crane despite my really good credit history.) When I called in explaining what I was after, the saleswoman on the phone confirmed their inventory and booked me in for an appointment smoothly. You can tell that the place means business upon walking in. The dealership is very organized and easy to walk through, and the cars in the showroom are really well-placed. Everyone dresses really, really well. It's not like walking into the Ferrari or Mercedes dealerships, but you'll feel a little underdressed in comparison if you're rocking casual clothing. I didn't really understand this until I saw how sloppy-looking everyone was at the Nissan dealership. Appearance really matters. The lady at the front desk was quick to see us (we came in when they opened) and quick to pair us with a salesperson. We worked with Mark Dance (he's on DealerRater). He was quick to find us cars that initially fit our budget (even though he only showed us two) and didn't try to push us into something more expensive. Mark was really, really, REALLY easy to talk to and communicate with and was very patient with the many questions I had. He also worked with us when we tried to get the total cost of the car down to something closer to its appraised value, didn't once try to run a credit check to negotiate prices and didn't once try to push us into some ridiculous monthly payment scheme. When we presented him with a counter-offer from the Nissan down the road (he was perfectly fine with us visiting them; apparently, some salespeople are much more aggressive about this), him and his floor manager were able to get us an *incredible* deal on an Accord EX-L (with the works minus the overpriced nav system) that was extremely low mileage and in 100% mint condition. Despite the final price of the car being slightly higher than what we originally targeted (~$18k + $2000 LoJack install) and despite Nissan coaxing us with an even better counteroffer, we decided on closing with him mostly because we liked him and the place *so* much better. Another thing I really liked and respected is that everyone seems to *keep it real.* The insurance person, Lou, despite selling All-State, not only allowed us to call GEICO right in front of him to get a solid quote, but also helped guide me through the process to ensure that I wasn't setting us up for failure (despite GEICO having a significantly better rate). Lou didn't even try to sell to us. I respected that a lot. We came in at 9am thinking of getting a Civic. By 6pm (we closed the place out), we had a top-of-the-line Accord, plates, registration, insurance, and warranty. The only thing we're missing is LoJack activation (which we're getting done on Monday.) I was *extremely* happy with my experience. It was actually one of the smoothest customer service experiences I've had in a good while, which was ironic considering how I was expecting to be a shark the entire time. They will be our dealer of choice when we buy again. I tipped Mark $140 and will be absolutely glad to give him more deals in the future. More
My Elite Salesperson At Bay Ridge Honda I have recently leased/option to buy a new 2016 HONDA PILOT on August 17, 2015 at BAY RIDGE HONDA and my ELITE SALESPERSON was Mr. Mark Anthony Esmade I have recently leased/option to buy a new 2016 HONDA PILOT on August 17, 2015 at BAY RIDGE HONDA and my ELITE SALESPERSON was Mr. Mark Anthony Esmade. First and foremost, Mr. Anthony has showed me that he was a truly professional and has a sense of humor and right there I was decided not to went or visited any order dealerships because I knew that I was in good hands. Then, a week later before my actual signing date I read this from "The Consumer Finance Protection Bureau found borrowers' creditworthiness did not account for boosting loan rates. It said the AHFC made minorities pay $150 to $250 more on average more than white borrowers."--this is the long battle that folk of color fight, particularly poor folk--everything is more expensive when you are poor: rents, mortgages, cost and quality of food...and i do know this i have lived in many places and seen it for myself--my question--why? Then, I said that's not good and there is no way I'm going to purchase that vehicle anymore from Honda and I went to the dealership and canceled my purchase. Then, a couple days later I said to myself that I was really impressed by the exceptional and the expertise customer service that I was received from Mr. Mark Anthony and I should get a second opinion from him to enlightened me about the whole situation. Then, I was glad I did so because Mr. Mark Anthony was one of a kind ready to get me back on the track. I trusted his opinion and felt extremely comfortable asking questions regarding what I read and once more Mr. Mark Anthony was really hearted, generous very truthful, and he was very helpful and provided me with great info and Honda is very fortunate to have a guy like him working for them. To be frank with you if you are looking for a good car buying experience with Honda do not hesitate to go at BAY RIDGE HONDA and ask to see Mr. Mark Anthony Esmade. More
Excellent Customer Service This is the second time that I have dealt with an Auto Dealer. I would like to say cudos to their team. I felt like they were really interested in giv This is the second time that I have dealt with an Auto Dealer. I would like to say cudos to their team. I felt like they were really interested in giving me a deal and did not give me a run around nor did they cheat me. Thank you Jose and Joseph for being honest and ensuring that you have a satisfied customer. These qualities are hard to find. I would definitely recommend Bay Ridge Honda to anyone. More
#1 Saleswoman Betty Lala I purchased a 2015 Civic EXL on 9/07/2015. Betty Lala was my saleswoman. She is definitely a professional saleswoman. In purchasing my first new v I purchased a 2015 Civic EXL on 9/07/2015. Betty Lala was my saleswoman. She is definitely a professional saleswoman. In purchasing my first new vehicle I was nervous but Betty with her expertise on her knowledge of cars made me feel very comfortable. She took time in explaining everything about the Civic that I felt I could take the car and go. She is the best.....and would recommend anyone purchasing or leasing a car ask for Betty and you won't be disappointed. Thank you Betty. More
Great Service I went to Bay Ridge Honda today and had an unexpectedly great experience. Everybody were so nice and welcoming. I spoke with Andrew and Andy and th I went to Bay Ridge Honda today and had an unexpectedly great experience. Everybody were so nice and welcoming. I spoke with Andrew and Andy and they took their time to explain me everything and were very attentive. My car was fixed and I was ready to go in no time and I definitely will come back there again if I will need any service in the future. More
Betty is the best! After a horrible experience with Logan auto Sales in Woodbridge, NJ about 3 months ago, I spoke with Betty from bay ridge Honda. Betty helped me get r After a horrible experience with Logan auto Sales in Woodbridge, NJ about 3 months ago, I spoke with Betty from bay ridge Honda. Betty helped me get rid of a 2013 Dodge Avenger with 58000 miles that I financed from loman. Betty and Miguel got me out of a high interest rate with an older car and got me into a brand new 2015 Honda Accord sport! I will be coming here for a long time and will refer everyone to this dealership. Fast, easy and respectful employees that make you feel welcome. More
Bay Ridge Honda's staff are in a class of their own! I would totally recommend Bay Ridge Honda, Jose Gonzalez my salesman was extremely knowledgeable and patient, he really took the time to find the perf I would totally recommend Bay Ridge Honda, Jose Gonzalez my salesman was extremely knowledgeable and patient, he really took the time to find the perfect car for me. Harry and Freddy made the trade in and financial process so smooth and painless, I walked out of the show room, with my new car, insured and registered and ready to go! I love my CRV, Thank you guys -Jane M. More