Bay Ridge Honda
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 1,713 reviews
Thanks Betty! Excellent Experience Betty Lala is outstanding. I always have a great experience with Betty. This was my second time coming to Bay Ridge Honda. Betty made the experience a Betty Lala is outstanding. I always have a great experience with Betty. This was my second time coming to Bay Ridge Honda. Betty made the experience a lot easier. I received my new 2017 Honda Accord Sport without any issues. I will always come back to Betty. -Piotr More
Great Salesmen, terrific deal We have bought six cars from Igor and we always feel that he cares about us and tries to give us a good deal. We feel very positive about working wi We have bought six cars from Igor and we always feel that he cares about us and tries to give us a good deal. We feel very positive about working with Igor and we have confidence in what he tells us, More
Excellent Customer Service First time working with Bay Ridge Honda, and will most likely work with them again. Frank Baladassare was accommodating and understood what I was look First time working with Bay Ridge Honda, and will most likely work with them again. Frank Baladassare was accommodating and understood what I was looking for. I look forward to doing business with him again in the future. More
Great service Sean Park has always been helpful. This is our 3rd time dealing with him and we have never been let down. Love bay ridge honda Sean Park has always been helpful. This is our 3rd time dealing with him and we have never been let down. Love bay ridge honda More
Excellence Great salesman no run arounds or hidden fees easy smooth transaction. I would definitely recommend anyone to purchase a vehicle here. Ask for Rey Rodr Great salesman no run arounds or hidden fees easy smooth transaction. I would definitely recommend anyone to purchase a vehicle here. Ask for Rey Rodriguez, he helped me out with everything. More
Very poor customer service experience from Sales Manager My partner and I just had the worst experience at Bay Ridge Honda. We went into the dealership a second time after agreeing on a price and accessorie My partner and I just had the worst experience at Bay Ridge Honda. We went into the dealership a second time after agreeing on a price and accessorie floor mats for the CRV. However once we arrived the sales manager ADRIAN would not let us test drive the car until he had a verbal agreement we would be purchasing a car! Everything from his body language to his tone of voice was rude and disrespectful. As soon as we got back from the test drive to start the process for ordering the color combo to buy the car Adrian STORMS out of his office and sits on the desk to go over our "agreed price and accessorie". However this time it's a $75 accessorie credit and not the accessorie itself. He then yells "do you want the car or no!?" We say no that's not what we agreed on so he stands up and storms off saying "fine!". At that point I tell him that we came in once to discuss prices a second time to drive the car which you didn't even want us doing without a verbal agreement and now you are telling us we are waisting your time and your sales safe members time. I have never been treated so disrespectfully by any one let alone a sales manager trying to make a sale! If you ever decide to buy a car go else where or make sure not to deal with ADRIAN SYLVESTER. I filed a complaint with their corporate office and contacted their general sales manager about my very poor experience at that dealership. Totally unacceptable! More
Excellence Without Excuses I have been a Bay Ridge Honda customer since 2004 and the service has only gotten better. CJ and Mr Dance were amazing as usual with assisting my frie I have been a Bay Ridge Honda customer since 2004 and the service has only gotten better. CJ and Mr Dance were amazing as usual with assisting my friend. She was originally looking to visit toyota and I told her "absolutely not". I was not wrong. CJ serviced her in the professional way he has used since I've worked with him. CJ is knowledgeable and meticulous in his work. Mr. Dance was patient, kind and professional. He did not rush my friend's decision making process but did give her enough options for her to make the right choice. More
Better than painless We used TrueCar to find the Accord Hybrid we wanted and it led us to Bayridge and Mark Dance. Mark was accommodating and answered all our questions. We used TrueCar to find the Accord Hybrid we wanted and it led us to Bayridge and Mark Dance. Mark was accommodating and answered all our questions. He made the entire process easy and was extremely transparent. At no time did we feel under pressure. In fact, the morning we were to take delivery we wanted to add an accessory and Mark made it happen. All in all, Mark made our car buying experience a positive experience. More
Mark Dance was fabulous! Professional and helpful Mark Dance was fabulous! Professional and extremely helpful staff at the Bay Ridge location. Everyone from sales, to management including CJ the f Mark Dance was fabulous! Professional and extremely helpful staff at the Bay Ridge location. Everyone from sales, to management including CJ the finance director made my transition in to a new car the most convenient matter ever. They worked with me to get what I want at the price that I was looking for. I would definitely refer more friends and family to go there. More
Excellent,Knowledgeable,Courteous &Efficient Very helpful, knowledgeable, excellent service. he makes sure and explains everything on what we needed in a car. will definitely recommend to my fri Very helpful, knowledgeable, excellent service. he makes sure and explains everything on what we needed in a car. will definitely recommend to my friends and family. More