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Bay Ridge Honda

Brooklyn, NY

3.8
1,713 Reviews

8801 4th Avenue

Brooklyn, NY

11209

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Showing 1,713 reviews

October 03, 2017

TOTALLY SATISFIED WONDERFUL EXPERIENCE AS ALWAYS MY 6 LEASE! FRANK WAS KNOWLEDGEABLE, THOROUGH, AND MADE YOU WANT TO ALWAYS BUY FROM HIM AND TO ALSO BRING ALL YOUR FRIE More

by Edwin DeLoatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Baldassare
Oct 04, 2017 -

Bay Ridge Honda responded

Edwin-Thanks for sharing your experience with us! We’re happy to hear you received the 5-star customer service that Bay Ridge Honda was founded on. Thanks for recommending our dealership to others looking to buy or lease a new vehicle.

October 02, 2017

Great Customer Service! Mark was very helpful, approachable and knowledgeable. He was very accomodating . He understood what my needs were and walked me through it every step More

by David E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Esmade
Oct 04, 2017 -

Bay Ridge Honda responded

David-On behalf of Bay Ridge Honda and Mark, thank you for sharing your experience with us in your review. We’re glad to hear you received the 5-star customer service that our dealership was founded on!

September 28, 2017

silky smooth Friendly, knowledgeable, a real professional that's how I describe Igor Shiff and Bay Ridge Honda goes above and beyond to make the process of getting More

by Joseph2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Igor Shiff
Oct 10, 2017 -

Bay Ridge Honda responded

Joseph-On behalf of Bay Ridge Honda, thank you for your many years of loyalty. Your kind words mean so much to us. We look forward to continued business together!

September 14, 2017

Honda Civic Elizabeth was more generous with her time and helpful in the sale process. I have not bought a car in 20 years and it was a great experience. More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Polanco
Sep 19, 2017 -

Bay Ridge Honda responded

Maria-On behalf of Bay Ridge Honda and Elizabeth, thank you for taking the time to share your 5-stars with us. We appreciate your patronage and hope you're enjoying the new vehicle!

September 06, 2017

Good experience I purchased my car from Bay Ridge Honda in 2003. It was destroyed last week in a hit and run. The same salesman helped my lease a new car. I hope More

by Jodi526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Baldassare
Sep 19, 2017 -

Bay Ridge Honda responded

Jodi, thank you for the feedback on your experiences purchasing and leasing with Frank over the years. We are terribly sorry to read about your accident, but are happy to hear that you are alright, and could get yourself a great lease with Frank. Please give us a call if there’s anything else we can do for you in the meantime.

August 13, 2017

Great experience Sean diligently try to get everything done as fast as possible. The process was transparent and I felt I was not being sold. Sean did a great job in e More

by gomez1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Park
Aug 17, 2017 -

Bay Ridge Honda responded

We’re glad to hear that Sean did a wonderful job assisting you into your new vehicle! We are so happy to hear you had a great car buying experience. Thank you for choosing Bay Ridge Honda!

August 08, 2017

Excellent service and care This is our second experience with Mark Anthony Esmade and leasing a Honda at Bay Ridge Honda. Mark is extremely knowledgeable and works hard to make More

by didonnaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anthony Esmade
Aug 17, 2017 -

Bay Ridge Honda responded

Thank you for the kind words and continued patronage! We are happy to hear you can always count on us for the best!

August 07, 2017

Need Improved Communication with Customers Arrived at 5:30 PM for service. This was the first check-up. I had 1 problem which I informed the staff. I waited 3 hours (checked twice) for the ser More

by Barb3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Gambino
Aug 29, 2017 -

Bay Ridge Honda responded

Barb-We sincerely apologize for the shortcomings you describe in your review above. It is our goal to ensure that all our customers receive the 5-star customer service that we are known for, and we apologize that you did not receive that. We would love the opportunity to speak with you regarding your experience. Please reach out to Anthony Galante, Parts and Service Director, at Anthony@bayridgecars.com or 718-680-0202.

August 05, 2017

A great experience with getting a new Honda HR-V I need to say that Frank Baldassare's honesty and up front method was so refreshing. I never felt pressured to buy a car. He listened to my needs. More

by Beth Darchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Casanova, Frank Baldassare
Aug 15, 2017 -

Bay Ridge Honda responded

Beth-Thanks for taking the time to share your kind words with us about your experience. We’re overjoyed to hear that you are happy with your car-buying experience thanks to Frank and our staff. Thanks for shopping at Bay Ridge Honda!

August 03, 2017

Excellent Customer Service Worked with us until we found something that we liked as well as affordable to us. This is our second car bought from Bay Ridge Honda. Love the serv More

by NTeekaram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Baldassare
Aug 15, 2017 -

Bay Ridge Honda responded

On behalf of Bay Ridge Honda, thanks for taking the time to review our dealership! We would like to congratulate you again on your new vehicle. We look forward to continued business together!

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