
Bay Ridge Honda
Brooklyn, NY
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This was my first ever experience in buying a car and it was a great one. I found the vehicle that perfectly fit my price range with the help of a very experienced, patient and helpful salesperson. I hope was a great one. I found the vehicle that perfectly fit my price range with the help of a very experienced, patient and helpful salesperson. I hope that all my future car shopping experiences will go as smooth and carefree as this one. More
online price jumped 2k in 2 months so i asked to speak online price jumped 2k in 2 months so i asked to speak to manager Assistant manager gave me revised price and put me with a salesman i said i woul online price jumped 2k in 2 months so i asked to speak to manager Assistant manager gave me revised price and put me with a salesman i said i would be in that night to sign paperwork signed contract and payed deposit salesman was very unhappy! called back mamy many times over the next 2 weeks kept getting the runaround from salesman and then assit manager then manager they said they could not find the Pilot i had payed deposit for and i could have my money back! this was said many times! the bottom line was they would not put me in the car as the price they sold it to me was to low!!! they said it could take 5 months to get the car in! i went to another dealer a day later payed deposit and was in the pilot with all of my specs 7 days later not good people go elswhere oh and the dealer ship i finally bought from went out of business a month after i got the car and im stuck with a VIP service deal i payed for Hondas are good cars but take not Responsibility for the Authorized dealerships that sell them!! a real shame and shame on Bay ridge Honda More
Not a terrible dealership, but I felt like they had very little respect for my time. I had called in advance after working out numbers with one of their Internet sales reps, and had let them know when I'd little respect for my time. I had called in advance after working out numbers with one of their Internet sales reps, and had let them know when I'd be showing up. I get there, still wait 15 minutes, only to find out the car didn't exist. Net time wasted, 30 minutes. The price that I had worked out wasn't even very competitive, but I figured I'd rather do business locally than drive to Jersey. A decision which I ended up regretting that day. More
Cons: Incompetence, arrogance, car advertised is not immediately available. Pros: Not as I know of. This dealership will not negotiate on a price regardless of what a current invoice price, market p immediately available. Pros: Not as I know of. This dealership will not negotiate on a price regardless of what a current invoice price, market price or car options would be. Neither will they provide even a brief introduction of the features / options available (I think, you deserve to know why you are asked to pay 700-1500 more then anywhere else). Consider this place is if: 1) You are already well aware of what comes with a particular model you are after and ready to pay a sticker price; 2)If you are ready to wait until your car is actually available (seeing one in a lot doesn't necessarily mean that you're going to drive it home the same day). Shop at your own risk. More
I entered Bay Ridge Honda last night to purchase my first new (leased) car. When I entered the dealership, I met Richie, who immediately asked me about the types of cars that I was interested in, as well as new (leased) car. When I entered the dealership, I met Richie, who immediately asked me about the types of cars that I was interested in, as well as what I was looking for. There were two Honda Civics that were on the showroom floor near the front door, and I immediately looked at them as potential candidates. One was an LX, and one was an EX, and Richie offered to run both numbers for me as a comparison. Richie ran the numbers in front of me, and with complete transparency. I am a very mathematical person, and the way that the numbers were explained to me was very clear and concise. After taking another look another version of the car that I was unaware existed (the LXS), I decided on a make and model that I would like, as well as a price that I was happy with. I then asked Richie if he would be able to deliver the car that night, and he said that he would be able to do so, along with license plates and registration! Richie worked with the other employees of the dealership to ensure that I would be able to drive my car home that night. While everyone was taking care of the paperwork, Richie was available to answer any questions that I had about the vehicle. I was very impressed that everything was able to be done in about three hours time, with minimal stress and headaches. Richie consistently asked me if I had any more questions for him, and repeatedly told me that if I ever had any concerns, that he was available to listen to them. The next day, Richie gave me a courtesy call to ask if I had any more questions or issues with the car. I look forward to continuing to build a relationship with him, and I'm sure that Bay Ridge Honda will continue to win my business in the years to come. More
I recently purchased a new car from Bay Ridge Honda. My sales consultant was Joseph Barca. Joe is an old school salesman. He prides himself with dedication to customer satisfaction and quality service. A t sales consultant was Joseph Barca. Joe is an old school salesman. He prides himself with dedication to customer satisfaction and quality service. A trait that seems to go missing these days all to frequently as I have found out in my travels for a new car! Joe works with a very popular and honest company called Carsdirect.com. They are an internet business and by chance he is the only one willing to work with them here in NY!! Boy was that a great matchup. I saved alot of money going this route and Joe made the whole transition go smoothly. He was great to work with. If you ever happen to be in Bay Ridge and are interested in purchasing or leasing a Honda. Ask for Joseph Barca. You will be happy that you did. Ernie Collier More
Best car buying experience ever!!!!!! my salesman, Richard Forgione, was courteous, very professional and extremely knowledgeable about all of Honda's products. I decided on the Civic and couldn't be Richard Forgione, was courteous, very professional and extremely knowledgeable about all of Honda's products. I decided on the Civic and couldn't be happier. Richard went out of his way and had the model I wanted delivered the very next day and I was on my way. Very hassle free and a great price to boot. Would highly recommend Bay Ridge Honda to family and friends. More
Both Richie Forgione and the dealership as a whole get a perfect rating as far as I'm concerned. I've dealt with the "typical" car dealership experiences many times in the past and have walked out of many perfect rating as far as I'm concerned. I've dealt with the "typical" car dealership experiences many times in the past and have walked out of many of them angry and without a car. Richie treated me like family and was completely upfront throughout the entire process. After the sale was over, he made sure I understood that he was just a phone call away if I needed anything and that the sale wasn't over as far as he was concerned. There were no hidden fees or last second changes as I've seen in the past with every dealership I've ever set foot in. I will recommend Richie Forgione to anyone with any interest in a Honda. More
I have to recommend this dealership because although I ran into a problem at first Mr Gambino and Mr Marino were immediately trying to rectify the problem I had. We were in constant communication and I w ran into a problem at first Mr Gambino and Mr Marino were immediately trying to rectify the problem I had. We were in constant communication and I was glad the outcome was positive. As far as the salesman,Richard Forgione was very professional, curteous, and listened to all our needs. When we started to talk money, the deal was made within 30 minutes and we were very happy with the price. I would highly recommend Richard if you are looking for a new honda and as you can see with all of the other reviews, there is not one bad word about Mr Forgione. Mr Gambino actually got in touch with me when he heard I had a problem...I like to see the that the General Sales Manager of the store got involved immediately after he found out and I appreciate that. More
I came to see Richie at Bayridge Honda when I was confused and upset about my 2009 Camry and all its recalls. I felt confused and overwhelmed, Richie put me immediately at ease. He was friendly and confused and upset about my 2009 Camry and all its recalls. I felt confused and overwhelmed, Richie put me immediately at ease. He was friendly and very helpful. He took the time to explain my options and walked me through the whole process from beginning to end. He was knowledgable and honest. Never did I feel as though I was being taken advantage of, like I did when I got my Camry at STAR Toyota. Richie went above and beyond to help me get out of my unsafe Camry and into a Honda Accord. I couldn't be happier with my car or the service I received at Bayridge Honda from both Richie and John. I will recommend Bay Ridge Honda to everyone I know. And if you go, ask for Richard Forgione! More