Bay Ridge Honda

I bought a 2011 Honda Pilot at Bay Ridge Honda. My sales rep was Jaime Fernandez. Jaime and Bay Ridge Honda were great, great customer service and easy experience! They really help a customer understand w rep was Jaime Fernandez. Jaime and Bay Ridge Honda were great, great customer service and easy experience! They really help a customer understand what the process is, they are very upfront and honest and really usher the process along. All this makes the purchasing experience easy. Highly recommended. More

I would highly recommed Bay Ridge Honda to all of my friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience friends and family! Hank and Frank were great people to work with. They very accomedating. They always returned my phone calls. My overall experience was terrific. Everyone at the dealership was friendly from the first time I walked into the dealer. More

Great I was very happy with the way the sales person knew what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be p what he was seller and took the time to explain every thing to me, he also made me very relaxed while my wife and I where waiting for the car to be prepared as waited to have the lojack system instilled More

Paul Berry was very helpful and friendly, made our experience of buying the vehicle a pleasure. No fuss no gimmicks. He worked with us on the price and made sure to go over all the warranty policy wi experience of buying the vehicle a pleasure. No fuss no gimmicks. He worked with us on the price and made sure to go over all the warranty policy with us. All the paper work was taken care of in the same hour of purchase, we got to walk out with our new car the same day! A great car at a very good price!!! Very happy with my 2008 Honda pilot;) Thank You! More

Andy Feldman was really helpful in helping me find the right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though th right used Honda. He was also really flexible when I decided to buy instead of leasing, and he really paid attention to small details. Even though the car was used, it looked brand new (and waxed) when I drove it off the lot. I would highly recommend that anyone looking for a new or used Honday contact Andy. More

We were looking to buy a safe, reliable car for our daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we f daughter. We looked into other car dealerships and a friend of ours referred us to Bay Ridge Honda. From the minute walked in to the dealership, we felt extremely comfortable. We were able to take our time and did not feel pressured to make a decision. Jack Mui and Hank made our experience wonderful. Jack was extremely thorough. We explained our financial situation and he helped us decide that leasing would be our best option. He was incredibly friendly and made us feel confident that we were making the right decision. Hank also gave us a great offer on a 2010 Honda Civic, our daughter's first car. We would definitely recommend Bay Ridge Honda to anyone looking to buy or lease a car. Once our lease on our Toyota is up, we're also moving to Honda! More

On october 5 my girlfriend and i just happened to be in On october 5 my girlfriend and i just happened to be in the neighborhood, and we were looking at the certified used vehicles on the sidewalk, then we On october 5 my girlfriend and i just happened to be in the neighborhood, and we were looking at the certified used vehicles on the sidewalk, then we crossed the street to the new vehicle dealer, when we were approached be a salesman named Robert, who was very friendly with us, he asked us if we wanted to take a look at anything, we said yes, he asked a couple of questions to find out what we needed, we have a 2 year old child so we needed some space but not too much, we also were looking for good gas mileage, safety and reliability, he walked us over to a white crv, which i didnt even consider because i thought of it as a "girl car" he explained all of the features, the he demonstrated some interior ones, i thought it was going to be to small for me but i was wrong, he explained ALL the safety features, which is very important to us, I was already leaning towards the crv, just after this short period of time, then he even gave us another option, which was the honda fit, which i definitely thought was too small, but again I was wrong, i fit in it quite well, to my surprise, i loved the versatility that it had, again he explained all the features, i really ended up liking this car too, Actually my brother is a mechanic for honda/acura in Texas and he swears by honda, we also have an old 1995 acura integra, which is still going strong. I even told Robert that I like the way that he was treating us because usually when we go to a dealer, they try to rush us into buying something,before even givingus information or asking good questions, which i hate and will never do again, we made that mistake with our 04 Maxima, Robert even went over the numbers with us, for both vehicles, we did not want to purchase a vehicle that day, but he almost had us convinced on buying that day, my girlfriend was definitely convinced as was I, although we did not purchase that day we are planning on buying within the next 3-6 months and you know what, we will be coming to this dealer and making the purchase from Robert, he is a great salesperson, very friendly and helpful, he listens very well and gave us more information than we expected. I would like to thank Robert for the time that he spent with us, it is greatly appreciated. Sincerely, Jorge Ruiz & Wanda Feliciano More

Everyone at this dealership were very friendly and courteous. We were shown the car that we were interested in. We had a hard time deciding on the color, so our salesrep showed as vechicles of differe courteous. We were shown the car that we were interested in. We had a hard time deciding on the color, so our salesrep showed as vechicles of different colors and different interiors. We were not pressured to purchase any additional accessories. We did get the entertainment center and wheel locks. On the day that we were supposed to get the new car, we decided to add Lojack system. While we waited for it to be installed, everything else was explained to us. Once the car was ready, our salesrep showed us the features and controls of the car. The radio had been preset to our favorite stations. Overall, it was a pleasant experience. More

Went to the service center at Bay Ridge Honda for some noises and some kinda of fluid drips. Dropped off on Wednesday, for the clinking/clunking noises from the front suspension and left side drips. Test noises and some kinda of fluid drips. Dropped off on Wednesday, for the clinking/clunking noises from the front suspension and left side drips. Test droved it with the service manager didn't produce the noise. Still left it there to see if they can find any drips. With my persistence, i looked on line for any service bulletin for the clinking/clunking noises from the front. "Bingo" I found it. Thursday, Told the service manager about it, he still says no noise. The way I drive and the way he drives "Like a Granny" would never make the noise come up. So I droved it for about 30 mins and the noise came back. Went back there and and showed him, and he droved it around the block. "Confirmed" noise was from the front suspension. He goes and orders the parts for the service bulletin and asks me if I wanted to take the car or leave it. I decided to take the car back for the weekend and drop it off next week for the service. He tells be to goto the cashier for the paperwork to get the car. The nice cashier tells me its 100 something dollars. I'm like what, i'm not paying for it. I talk to the service manager and he tells me that i'm paying for the service they done for the leak on the right side.. (When I stated the drip on the "LEFT Side") He said they pressurized the cooling system. (I never gave the OK for that service to be done, I just asked to check it out) They did the work without my authorization and tried to charge me for it. With us arguing about the cost, he tells me to pay half and I of course didn't agrees, since I never told them to do the work. Now he tells me to take my car, leave and he'll cancel the order for the parts for the service bulletin. So I get home called up Honda of America and complained about this service manager and dealer. ( DON'T LET THIS DEALER GET YOU FOR ANYTHING. ) Hopefully, they will not be able to keep their "Presidential award for excellence." More

I have nothing but the best things to say about Bay Ridge Honda! Kudos.....my salesperson Michael Belisario was nothing short of kindness, knowledge and patience with me. He answered every question I had a Honda! Kudos.....my salesperson Michael Belisario was nothing short of kindness, knowledge and patience with me. He answered every question I had and there where alot! Everyone at Bay Ridge Honda were extremely professional and helpful, and also very friendly! I would recommend them to anyone. I have not had a new car for awhile and with all the new features, Michael took his time to explain each one to me. Thank you again for all your help with my new Accord! Cassandra Gramegna More