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Bay Ridge Honda
Brooklyn, NY
1,716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 04, 2011
We came to Bay Ridge Honda after seing a vehicle we were interested in on Autotrader.com. We received a salesperson that was already working with somebody else and was back and forth between us and them. T interested in on Autotrader.com. We received a salesperson that was already working with somebody else and was back and forth between us and them. To make a long story short, we expressed interest in a car on the lot and asked if he could work with us on making it work for our budget. He was not helpful and kind of blew us off to go to the people he was already working with when we came in. We indicated the car was not yet detailed, however we would be interested if he had time for us. The following day (my birthday) i received a phone call from Jeff telling me that he really wants to make this purchase happen and wants to work with me on making it happen. He asked that i come in and i indicated that i was unable to do so because i had plans. He told me he would get the car detailed and cleaned for me and "its all mine". He sent over the carfax on the vehicle and thoroughly discussed the price and the trade in value for the car i have now. I told him i could come in the next day, which was March 3rd after work, at 7pm. After leaving work early and having my husband do the same, we showed up at the dealership by 7pm, where Jeff was once again with other customers even though we had an appointment to meet. He gave me the keys for the car to inspect it after the detail job. Needless to say, the car was still dirty on the inside, had even more scuffs than we intially thought and we wanted to discuss it with him further. We waited about 40 minutes for him to finish up with the other clients and he came over to me and in an accusatory tone told me that 15 minutes before we came to the dealership, a woman came in and gave hime a $200 deposit on the car and we did not. I told him that we made a verbal agreement and NOT ONCE did he mention any deposits. He downright wasted our time and he was not even the least bit apologetic when i mentioned he could of called me when this other interested woman came into the store, as he had my number the entire time. Why in the world would he give me the keys to a car with a deposit on it already in the first place? This was extremely rude and unprofessional. I will NEVER do business with Bay Ridge Honda and will be sure to encourage all my friends and family to never go back. What a nasty, rude, inconsiderate and unprofessional salesperon and dealership. FYI, my father in law was the top salesperson IN THE COUNTRY for 20 years for another brand, so my husband and I completely know the deal. More
by princezzbess1
Employees Worked With
Jeff Goldberg
March 04, 2011
Nice atmosphere when I walked in. Searched the system for the car i wanted. Very informative! The big plus, Sal came in on his day off just to finish the deal. All the staff were very friendly & helpful. Ni the car i wanted. Very informative! The big plus, Sal came in on his day off just to finish the deal. All the staff were very friendly & helpful. Nice people! Overall I would recommend!!!!!!!!! More
by lkwfroggy
Employees Worked With
sal rafayelov, Robert Telles
March 02, 2011
Very professional & helpful. Would definitely recommend dealership to anyone looking to buy or lease. George, the manager, was attentive and understood what was important to me and put me in t recommend dealership to anyone looking to buy or lease. George, the manager, was attentive and understood what was important to me and put me in the car that met my needs. Mike was equally helpful. Overall, a fine experience. More
by czoller
Employees Worked With
Mike Belisario & George Gambino, George Gambino
March 01, 2011
The clincher in making our decision was the Honda promotion for 1.9% APR on their used Accords. To add to that, Bay Ridge Honda did have the best deals for internet-priced vehicles we were interested promotion for 1.9% APR on their used Accords. To add to that, Bay Ridge Honda did have the best deals for internet-priced vehicles we were interested in (compact or mid-sized sedans). So price and financing-wise, they were already at the top of our shortlist. Jeff, our sales representative, was also helpful, friendly and professional. He was straighforward, without the "hype" of irritating salesmen. He answered all our questions patiently, advised us to be careful in the important paperwork, and worked with our budget. At the end of the sales process, before handing over the car, he even gave us a detailed overview of the car's features, all very helpful tips for everyday use. Bottom-line, Honda has a good track record in my family. Our car before this new one was a 17-year-old Civic that was still running beautifully. Moving on to an Accord is an investment I am happy to make. More
by cilledax
Employees Worked With
Jeff Goldberg, Jeff Goldberg
March 01, 2011
The service was prompt and courteous. The sales person was patient and assisted me in selecting a car that was suitable for my business and personal needs. I am very pleased with my purchase. I had alot o was patient and assisted me in selecting a car that was suitable for my business and personal needs. I am very pleased with my purchase. I had alot of questions about my lease and the salesperson took the time to answer all of my questions and concerns. More
by jfigueroa-cantey
Employees Worked With
Michael Belisario
February 28, 2011
This is the 4th CRV that I have leased from Bay Ridge Honda. Each time I was more than pleased with the service I received. My salesman Igor Shiff guided me thru, giving me practical advice each time. Honda. Each time I was more than pleased with the service I received. My salesman Igor Shiff guided me thru, giving me practical advice each time. I called him 2 weeks after getting my 2011 CRV and he was available and helpful. I got a great vehicle at a great price. More
by JENZENRN
Employees Worked With
Igor Shiff, Igor Shiff
February 26, 2011
Very good experience. They are helpfull and the whole process went off without a hitch. The got me the exact car I was looking for and the price had no hidden fees. Everything was ready for me when I got process went off without a hitch. The got me the exact car I was looking for and the price had no hidden fees. Everything was ready for me when I got there to pick the car up and they took my trade in with no problems. More
by kcooch7
Employees Worked With
John Belisario
February 25, 2011
Everyone was very nice friendly and attentive. We were welcomed as soon as we walked in and helped right away. They answered all questions and gave us a great deal on a new car. Was easy and enjoyable. Wo welcomed as soon as we walked in and helped right away. They answered all questions and gave us a great deal on a new car. Was easy and enjoyable. Would def recommend to a friend. They had a great selection and was able to get the exact car i wanted and more. More
by coreyshurchin
Employees Worked With
two
February 25, 2011
I received good customer service when I released my Honda CRV on Saturday, January 22nd. Micheal was very friendly and went over everything with me in great detail. My entire experience with my new lease CRV on Saturday, January 22nd. Micheal was very friendly and went over everything with me in great detail. My entire experience with my new lease was a good one. It was all done in a timely manner. Over all expereince was great! More
by Jennifer Tardi
Employees Worked With
Michael Belisario
February 25, 2011
ok so this is how it all started i get a call from bay ridge honda on a thursday night the dealers name is danny so he tells me to come in and he will give me a good deal i said ok that satuarday i met wi ridge honda on a thursday night the dealers name is danny so he tells me to come in and he will give me a good deal i said ok that satuarday i met with his partner michael belisario very nice guy we talk about the price of the csr and i told him i cant have a higher payment than last time he said lets see what we can do for you it was great i got a lower down payment and the same monthly payment whitch is great also i told him i wont have the down pay till next week he said dont worry take the car tommorw and pay us next week how great is that More
by steve162
Employees Worked With
mmichael belisario
