
Bay Ridge Honda
Brooklyn, NY
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My wife and I had a less than pleasant experience at BR Toyota less than 15 minutes before entering BR Honda. We were greeted at the front door by a smiling receptionist and invited to help ourselves to c Toyota less than 15 minutes before entering BR Honda. We were greeted at the front door by a smiling receptionist and invited to help ourselves to coffee, tea or hot chocolate. We were also informed where the bathrooms were and allowed to enter the showroom without any salesmen immediately jumping on us. I brought my wife over to the pilot and she immediately fell in love with it. I told her that we were not buying it yet, only looking but I wanted her to look it over with me. We had been looking at the pilot for about 5 minutes and my wife was sitting in the driver's seat but the hood was open and she couldn't see. I was about to close the hood when Marc Anthony, who had been silently standing about ten feet away motioned for me to stay with my wife and closed the hood himself, then said he was available if we had any questions. He waited there patiently and silently until I was ready to ask him a question. He answered all of our questions and when we were done he offered me his business card. I told him that my finances were not yet in order and that I would be back. As he walked us out, he gave me a great price on the car which was basically what I was willing to pay, and would have happily paid. I did a ton of research and knew the invoice price and kbb price and I was a little surprised that he offered me such a fair price. I fully intended on returning and giving Marc Anthony my business as soon as my money was freed up, but a co-worker told me to check out buying a car online. I used a few different sites and got some quotes from various dealers in the Tri-State Area. One of which was Rob Scarpaci from Bay Ridge Honda. His first offer was well below the highest quote I received and even though he wasn't the lowest, He counter offered to come within 150 of the lowest and threw in a set of roof bars to make it worth it and the price wasn't just fair, it was a great deal. When we showed up, Rob treated my wife and I with respect, he didn't try to push us to upgrade on anything, he was friendly and full of information, he set us up quickly and efficiently for the pick-up, he answered all of our questions. The finance manager I spoke to before leaving was also a low pressure pleasure to speak to. I kept expecting him to try and sell me on an extended plan or something else, but he seemed to just be making sure I had no questions left. Overall, the level of service I received at Bay Ridge Honda was outstanding. Their process from start to finish was pleasant and not the pressure cooker some other dealerships feel like. I will recommend Both Rob Scarpaci and Marc Anthony to anyone I come across that is considering a Honda. More
I had an appointment set with Robert Scarpaci and I'm glad I did! He was nothing but phenominal at his job. He was more than willing to help me with every step of the way in getting my new car. He was al glad I did! He was nothing but phenominal at his job. He was more than willing to help me with every step of the way in getting my new car. He was always smiling, made me feel comfortable and has his best interest on getting what fitted my needs. Thinking Robert was the end of the bargain but it wasn't. I then dealt with Dwayne Markland who just completed the process with such efficiency. He understood my situation and did his very best to also get me into my new car. I've had a great experience the first time with Bayridge Honda 3 years ago, but this time around it has surpassed it. I look very much forward in dealing with Honda in the furture and their courteous staff! Thank you for a great experience. More
If the used car I purchased is as good as the service I received while purchasing this car I'm in good shape. Sal was very helpful and informative throughout the whole process - recomending good cars withi received while purchasing this car I'm in good shape. Sal was very helpful and informative throughout the whole process - recomending good cars within the price range I was working with, answering questions about the car both before and after I selected the car I was purchasing, getting the paperwork in order, working with the bank, etc. I also liked the fact that Bay Ridge Honda had the carfax reports available for display on the dashboard and when I asked if I could have the car inspected by my own mechanic, I got an answer right away that it was no problem and Sal took care of it for me. I didn't have to be there. Also, at first they didn't have a car that was just what we were looking for, but the next day one came in that fit our requirements and I got a call right away to come down and take a look. It was a good experience dealing with Bay Ridge Honda and Sal on this transaction. Did I pay a little more than I needed to? Maybe(according to Consumer Reports and Edmunds,no, I paid a fair price) but the service was worth it. More
Robert was friendly, professional and courteous from the beginning to end. I changed my mind a few times on the accessories I wanted to purchase, and Robert was able to accommdate on my needs with no questi beginning to end. I changed my mind a few times on the accessories I wanted to purchase, and Robert was able to accommdate on my needs with no questions asked. Always timely and accurate at answering my questions and assured me that he would make the whole car buying process painless, and he was true to his words. Dwayne was also very professional, knowledgeable and helpful throughout my finacing process - provided suggestions and showed me all numbers before finalizing. Not pushy on getting the optional services and products but definitely provided all the information necessary for me to decide. Overall, could not ask for better services from all the gentlemen at this dealership who helped me getting this new vehicle. Will be back this Saturday to install the accessories and I know that will go very well too. I would not hesistate to refer all my collegues and friends to purchase new/pre-owned vehicles from this dealership in the future. Great jobs! More
Bay Ridge Honda was by far the best dealership out there. We were there last year to test drive the 2010 Honda Pilot with another salesperson (just as great) but we decided to wait. When we finally decided t We were there last year to test drive the 2010 Honda Pilot with another salesperson (just as great) but we decided to wait. When we finally decided to purchase a new vehicle, like any customer we shopped around but it was Bay Ridge Honda that won us over. Michael Belisario was the salesperson we dealt with when purchasing the 2011 Honda Pilot and he was absolutely wonderful as well as the Sales Manager, Mr. George Gambino. Mr. Gambino gave us a great deal that surpassed any other dealership price and it was Michael who went above and beyond to get what we wanted on the Pilot as far as trim, color and the accessories. We were treated with courtesy and professionalism from Michael and anyone else who was assisting us in getting our new vehicle. We are extremely happy and satisfied with the service. We would recommend Bay Ridge Honda to anyone who is looking for a new car and would look to go there again if we ever need another vehicle in the near future. More
I had a great experience in leasing my new Civic. The salesman was attentive and helped me get the best deal I could get. They had exactly the car I wanted in stock and I was able to drive away with a ca salesman was attentive and helped me get the best deal I could get. They had exactly the car I wanted in stock and I was able to drive away with a car. I would definitely recommend this dealership to anyone looking for a new car. More
We just leased our second car from Bay Ridge Honda, and we could not be any more happier. We were lucky enough to come across a wonderful salesman named Robert Scarpaci. He made the entire process feel lik we could not be any more happier. We were lucky enough to come across a wonderful salesman named Robert Scarpaci. He made the entire process feel like a piece of cake. His professionalism and ability to raise our comfort level with settling on a deal with Bay Ridge was exceptional. I'm sure all of the salesman are great at Bay Ridge but Robert was really great! We not only recommend Bay Ridge but we also recommend everyone go see our favorite salesman. More
Went to see about trading in my 2008 Honda Civic LX at 11:45A.M. and drove away approximately 3:40P.M. in my new Leased Honda Civic LX S. What a great place. Really! The last time whenn I got my 2008 Ho 11:45A.M. and drove away approximately 3:40P.M. in my new Leased Honda Civic LX S. What a great place. Really! The last time whenn I got my 2008 Honda Civic LX I got it two days later. This was what I requested and they delivered it on time. A great place to buy a Honda. What more can I say about this place, they Totally blew away Babylon Honda which is right near where I live, but I go to Bay Ridge Honda. More
My wife and I had a great experience at Bay Ridge Honda. We were looking to lease a new 2011 Honda Accord EX-L and were able to do so at a price we were comfortable with. I would highly recommend this deale We were looking to lease a new 2011 Honda Accord EX-L and were able to do so at a price we were comfortable with. I would highly recommend this dealership to anyone. This is our second Honda Accord purchased at this dealership. More
Very knowledgeble salesperson, friendly and thorough. Dealership very neet and receptionist very friendly. The sales Manager was great Mr. Gambino was very helpfull and really helped in closing the deal Dealership very neet and receptionist very friendly. The sales Manager was great Mr. Gambino was very helpfull and really helped in closing the deal. He went out of his way to explain things and helped my decision in leasing from Bay Ridge Honda. More