Bay Ridge Honda

Poor customer service Took my car there for service several times, the service advisor, Edwin, is very professional and easy to deal with, unlike the rest of their crew, sp Took my car there for service several times, the service advisor, Edwin, is very professional and easy to deal with, unlike the rest of their crew, specially the cashier, she will treat people as if she is doing you favors.. I simply ask her for a bill break-out since I notice that there was a price difference from the previous times, and got in return all her unprofessional and rude attitude... For sure I won't be back and if you are planing to go to them, you might want to think it again. After all, there're plenty of other places one can find good service and courteous people to deal with... More

Best experience He was the best. I didn’t leave there feeling like I was lied to. He stayed in constant communication through the whole dea even days after. I apprec He was the best. I didn’t leave there feeling like I was lied to. He stayed in constant communication through the whole dea even days after. I appreciate a great salesman that really cares about the customer. More

Great Lease Renewal Frank is a very attentive and assistive dealer who allowed me to renew a lease in under an hour this past week, due to all of his hard work prior to m Frank is a very attentive and assistive dealer who allowed me to renew a lease in under an hour this past week, due to all of his hard work prior to my arrival. This is my 4th lease through Frank st Bayridge Honda.. Very pleased! - Elizabeth More

Outstanding! Igor was excellent to work with. Very smooth and easy process. So happy with my new Honda! Will definitely return to Honda and Igor again! Igor was excellent to work with. Very smooth and easy process. So happy with my new Honda! Will definitely return to Honda and Igor again! More

My experience with Bay Ridge Honda is always a blessing thanks to Salesman Mark Anthony. I purchased my third Honda. It's a 2018 Honda civic hatchback EX. I never h with Bay Ridge Honda is always a blessing thanks to Salesman Mark Anthony. I purchased my third Honda. It's a 2018 Honda civic hatchback EX. I never had a problem with any of my vehicle's i purchased from there. I just enjoy upgrading . If you're searching for a new or used Honda I recommend Mark Anthony he haven't let me and my husband down with our purchases. More

Mark Anthony is #1 Mark was amazing , went to assist my girl friend with possibly leasing her a Honda Accord . I liked mark and the car so much I went back myself and pu Mark was amazing , went to assist my girl friend with possibly leasing her a Honda Accord . I liked mark and the car so much I went back myself and purchased it . Mark is great , very helpful and makes the experience how car buying should be. I would definitely recommend asking for mark if you are looking for a Honda Thanks again. Daniel Magrino More

irshad sheikh BOUGHT CRV EX 2018 DEALERSHIP KEPT THEIR WORDS ABOUT PRICE QUOTATION UNLIKE OTHER DEALERS. I EVEN GOT 100 DOLLARS LESS WHAT THEY QUOTED ME AND I GOT THE DELIVERY OF HON DEALERSHIP KEPT THEIR WORDS ABOUT PRICE QUOTATION UNLIKE OTHER DEALERS. I EVEN GOT 100 DOLLARS LESS WHAT THEY QUOTED ME AND I GOT THE DELIVERY OF HONDA CRV-EX 2018, WITHIN 24 HOURS OF THE DEAL. I WAS NOT GIVEN ANY RUN AROUND LIKE OTHER DEALERS. BETTY LALA WAS VERY RESPONSIBLE IN HER WORK AND HAD A GREAT PROFESSIONAL ATTITUDE . More

Third car from Igor This is my third car from Bay Ridge Honda, working with Igor. It is always a pleasure to work with him. He is knowledgeable, accommodating and makes This is my third car from Bay Ridge Honda, working with Igor. It is always a pleasure to work with him. He is knowledgeable, accommodating and makes the car buying/leasing purchase painless! I would highly recommend considering this dealership and sales person! More

The worst poor service I brought a 2018 car from this dealership and do my first simple oil change service and waste customer 1 full day next morning hour. Here's what go I brought a 2018 car from this dealership and do my first simple oil change service and waste customer 1 full day next morning hour. Here's what going on, yesterday I have a scheduled in the early morning for oil change and 2 other issues. I took the car to the service dept on-time and explain the car need oil change and 2 other issues, the 2 issues doesn't have to get fix on the the same day. just let me know what's issue and how long will take to fix the 2 issues. I told the service advisor ( Steve), I need the car back on the same day, please let me know the time I can stop by and pickup. He took me and write on the service paper, the car should pickup @ 5-6 PM and he will call me on that time. I just drop off the car there and left the shop. Around 5:20PM I contact the service advisor and ask for the update on my car. He told that, the car is not ready for pickup, I said, ( What ...) did you do the oil change ? he told me that, nope, nothing has been done. This very upset me on the service they provide. I can't believe they just park my car to the one area and didn't do anything with it. I went to the shop on the same time around @ 6 PM, I spoke with the service manager, what kind the poor service you guys provide? why waste the customer a full day and didn't do a simple oil change? He just can't give me the correct answer and said, there;s nothing he can do about it. just ask me, do you still want to do the oil change? Of course, "YES" This service should been done long time ago. That means I have waste another 45 minutes there. What the poor and sucker service they provide. Finally, I pickup my car and went home, Another surprise on next morning, I move my car from my parking space and found out that, there's a oil leaking under my car, I took some picture and contact the dealership service dept and spoke to the manager again. He told me that, he can send the tow truck to pickup or I drop of the car myself. I don't trust them anymore, I don't want any more surprise or waste more of my time with them, I told the service manager, I will stop by in 30 minutes and make sure the issue get resolved it asap. Car drop off and finish all the paperwork again, and waiting..... after 45 minutes past.... The service advisor ( Steve) didn't even notify me the service has been done. I walk over to his service desk and saw him chatting with one, not the customer. I ask him that, it's my service done ? He said, Yes and just give the paper to the cash windows and pickup the car. I just don't want to waste anymore time and talk about the issue. What ever service advisor told me, the oil just need to clean up and it;s not leaking. wow, do you think, I believed a single word what he said? So, think about it before take your car to this location for service. More

Excellent Service Great service. Our salesperson, Jamie Fernandez was extremely polite, professional and has a great sense of humor and he makes you feel comfortable. Great service. Our salesperson, Jamie Fernandez was extremely polite, professional and has a great sense of humor and he makes you feel comfortable. Barbara Yee More