Bay Ridge Honda

Had yesterday bought our 4th Honda (Honda CRV, EX-L)from this dealership. I cannot commend enough the professionalism of people we had dealt with - Igor, the financial guy CJ, ladies in the reception area. this dealership. I cannot commend enough the professionalism of people we had dealt with - Igor, the financial guy CJ, ladies in the reception area. They took all the kinks out of a purchasing experience, which, at least in Brooklyn, can be difficult and even traumatic (as we had discovered a few years back when we decided to buy a Toyota from one of the local dealerships, which turned into a very unpleasant and nasty experience). Igor Schiff was extremely detail oriented and took care of EVERYTHING. At first we wanted to finance our new Honda through MCU, which had offered a very nice rate as we thought. CJ, the financial guy had gotten us an even better rate from a different bank. Igor was extremely knowledgeable about all the different options offered by Honda and is extremely patient. I am not an employee at BayRidge Honda, nor do I have any family members working there. I have no connection to this dealership other than a fact that I bought my car there. Just am extremely satisfied with the service and knowledge of people working there, making a step of buying or selling vehicle a very pleasant and positive experience. As long as Honda makes great vehicles, I will strongly consider Bay Ridge Honda as a place where I'll get my next vehicle purchase. More

Elizabeth rocks! From the first time I met her back in 1997/8 until now she is the ultimate professional in every aspect of her job. I will and would recommend her at any time. I have just completed my 1997/8 until now she is the ultimate professional in every aspect of her job. I will and would recommend her at any time. I have just completed my 3rd lease with Bay Ridge Honda. They are the best in all departments! Their service department is top notch also. I have never, ever had a problem that I was not made aware of immediately and the one to one service is incredible. Believe me you won't go wrong in coming here. More

I purchased two cars (Honda Pilot, and Honda CR-V) both 2012 model, full option navigation included in both cars. The problem was in the installation of lo-jack that we did not want. Another problem was th 2012 model, full option navigation included in both cars. The problem was in the installation of lo-jack that we did not want. Another problem was that the Pilot did not have the navigation system installed. Another problem they hit me with %3.59 interest rate on the CR-v and %1.9 on the Pilot. When I reviewed the contract agreement that night on 12/22/2011, I found few mistakes, and they fixed them. Then the next day it hit me, that they over charged me with everything. I went back the next day to complain, and after a long argument they removed the extended warranty, and refused to remove the lo-jack. I didn't accept the deal, but I had no choice then, I filed a complaint to the Attorney General's Office, BBB and Consumer Affairs. I refused to make payments until my issues are resolved. Robert Scarpaci and Dwayne Markland work on the scam together, they give you a wonderful verbal prices, then when you want to seal the deal, they start coming up with excuses about your credit score from over 20 years ago to jack-up the interest rate. Force extended warranties, and lo-jacks. At the end you end up signing a contract agreement for way much more than you bargained for. Its the worst dealership ever,DO NOT MAKE BUSINESS with BAY RIDGE HONDA. More

Sean Did an excellent job showing the car and giving me the deal I wanted at the price I wanted, in the time frame I wanted. the deal I wanted at the price I wanted, in the time frame I wanted. More

I had purchased a vehicle here 3 years ago and was satisfied with the price and most of the sales service at Bay Ridge Honda. My sales consultant back then was arrogant and pushy and almost caused me satisfied with the price and most of the sales service at Bay Ridge Honda. My sales consultant back then was arrogant and pushy and almost caused me to purchase elsewhere. The sales management helped me through the process then, and when I went back this time, the salesman no longer worked there (surprise,surprise!). Instead, I dealt with Al Hartley. Al was a gentleman in every sense of the word. He was extremely helpful and understanding, while at the same time, not being pushy in the least bit. He addressed every issue I had with the certified pre-owned Pilot I was looking at, and in the end, it looked like a brand new vehicle when I left the dealership. Al understood the market for the vehicle in the immediate area and did everything he could to make sure that his price was very competitive. I live on the south shore of Staten Island and did nothing but waste my time when I visited Staten Island Honda. If you're in the market for a pre-owned Honda vehicle, go see Al Hartley in Bay Ridge. You won't regret it! Al, thanks for your help and I enjoyed talking hockey with you! C.J. (finance manager) was also a pleasure to deal with when signing the final paperwork. He mentioned the financing options and the extended warranty options, but always took "no" for an answer the first time. Not pushy in the least. More

My son was looking for a car and after looking at other vehicles, Volkswagen (Jetta) and Nissan (Altima) he decided he wanted to look at a Honda. Our experience at the Staten Island dealership was not a p vehicles, Volkswagen (Jetta) and Nissan (Altima) he decided he wanted to look at a Honda. Our experience at the Staten Island dealership was not a positive one. I found their employees to be uninformative of their product, extremely pushy - to a point where it was annoying, and an arrogant attitude as if they were doing you a favor. However, we were still interested in the Honda Accord Coup so we decided to go to Brooklyn, Bay Ridge Honda. Our sales consultant was Andy Feldman. Andy was not only well informed on the product but as a parent he re-assured me of the safety and reasonable up-keep of the vehicle. He understood our financial obligation limits and definitely came through with what my son could afford. The complete process took only two days and even after the sale was completed he took the time to explain to my son (actually made him sit in the car and showed him) how the features worked in the car (many were new to him). This was surprising. From past experience with purchasing / leasing a car for my daughter once the sale is signed-off, that is the last contact you have with the sales consultant. My son and I are extremely pleased and grateful for Andy’s patience and assistance in the purchase of our New Honda Accord Coup. By the way, my son loves the car. More

Sales rep (Eddie) was very forthcoming and honest. He answered all of our questions and was very knowledgeable about the CR-V. He made my wife and I very comfortable in the discussions about buying the v answered all of our questions and was very knowledgeable about the CR-V. He made my wife and I very comfortable in the discussions about buying the vehicle and we are happy with the results. More

Sean was very helpful in my leasing of a new Honda Civic. He made every effort to assist me and handle any request we had. A quick, easy and pleasant experience. He made every effort to assist me and handle any request we had. A quick, easy and pleasant experience. More

Hank & Mohammed answered all my question about leasing. They had me in and out fast and answered all question I had when I picked up my car. They really went out of their way for me. leasing. They had me in and out fast and answered all question I had when I picked up my car. They really went out of their way for me. More

I am a return customer due to the friendly, courteous and professional service extended by my salesman - Joe Barca. Once again he explained the features of the car to me in detail, went over the financial a professional service extended by my salesman - Joe Barca. Once again he explained the features of the car to me in detail, went over the financial arrangement and took care of the paperwork for the transferring of my plates, registration and inspection. It was a pleasure doing business with him and I look forward to enjoying my new 2012 Honda Accord. More