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Baxter Volkswagen Omaha

Omaha, NE

4.9
184 Reviews

17220 Burt St

Omaha, NE

68118

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Showing 184 reviews

December 21, 2022

I worked with Zach at Baxter to get my 2021 VW Tiguan and his service was nothing less than amazing! He was personable, intentional and quick to answer any and all of my questions. The service was so good th More

by Eluling17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Kablunde
Dec 23, 2022 -

Baxter Volkswagen Omaha responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

December 15, 2022

Do not trust this dealership. After so many inconsistencies, the general manager sent me an email to review my recent service experience. Gave the dealership a poor review for p More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cade and Janna
Dec 16, 2022 -

Baxter Volkswagen Omaha responded

We would like to have a better understanding about your experience. Please reach out to us at (402) 858-5780 at your earliest convenience and we will do our best to resolve this with you.

December 01, 2022

I ordered a car through the VW website, I wasn’t sure how it all worked. I called Baxter VW Zach from the dealership helped me with all my questions before the car came. When the car finally arrived, Zach w More

by njzz1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 03, 2022 -

Baxter Volkswagen Omaha responded

We are very happy to have provided you with such a positive experience! Thank you for this review. Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

December 01, 2022

Consistently outstanding service. Everyone is always knowledgeable; even the new team members. Thank you very much. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, Cade
Dec 02, 2022 -

Baxter Volkswagen Omaha responded

Keith, thank you for your kind words and this wonderful review! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

December 01, 2022

It was a very pleasant professional experience. Everyone was very helpful especially our salesman Zach! He answered all our questions even when I repeated the questions. Was so nice that they l More

by dianemcgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 03, 2022 -

Baxter Volkswagen Omaha responded

We're so happy we were able to help you out! We hope to see you soon! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

November 10, 2022

Excellent service and personable staff. Made the whole car buying process very seamless. Would recommend. More

by Seth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Nov 14, 2022 -

Baxter Volkswagen Omaha responded

We appreciate your positive review about your recent experience with us! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

November 04, 2022

Always have a great experience with Baxter VW’s service department. They are efficient and always keep me informed of what is going on every step of the way. More

by Brett402
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 10, 2022 -

Baxter Volkswagen Omaha responded

Brett, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Volkswagen Omaha! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

November 03, 2022

I ordered an Atlas and even though it took some time to arrive, I was kept informed of the status. Once the vehicle arrived, the process was extremely easy. Everyone was fantastic to work with. More

by Angelgirl14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Klabunde
Nov 10, 2022 -

Baxter Volkswagen Omaha responded

Thank you for taking the time to leave a review for us at Baxter Volkswagen Omaha. We're happy we could meet your expectations! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

October 30, 2022

Great service and a top notch group though the whole process! Sean had everything ready as he said, definitely worth the trip to Omaha Thanks for the great car and service! More

by Chuckb773
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Craig, Troy
Nov 02, 2022 -

Baxter Volkswagen Omaha responded

Hi Chuck, we are very happy to have provided you with such a positive experience! Thank you for giving us such kind feedback. With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

October 22, 2022

Helpful and friendly. They went out of their way to get car fixed when they said they would. We will go back. More

by Jetta owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne and Cade
Oct 26, 2022 -

Baxter Volkswagen Omaha responded

We are very happy to have provided you with such a positive experience! Have a great day. Respectfully, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

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