Baxter Volkswagen Omaha

The buying process was so easy, no pressure. Salesman Vic was great and had a lot of knowledge, very professional. It was the best vehicle purchase experience we have ever had. Salesman Vic was great and had a lot of knowledge, very professional. It was the best vehicle purchase experience we have ever had. More

I appreciated the customer service from the service representative, Charles. Miscommunication was quickly rectified. My Jetta is running well after the service. My one suggestion is reminding customers representative, Charles. Miscommunication was quickly rectified. My Jetta is running well after the service. My one suggestion is reminding customers on closing hours. I should have done my due diligence, but it would have been helpful. More

Great communication from my advisor Justin. I felt the assessment of my vehicle’s needs were not excessive nor forced. Prices for work performed were fair. And time to perform the work was with I felt the assessment of my vehicle’s needs were not excessive nor forced. Prices for work performed were fair. And time to perform the work was within the estimated time provided by Justin. All in all, my vehicle was returned to me vacuumed and washed - and it drove better than ever with my new tires and alignment. I couldn’t be more satisfied. More

Great service. was in and out in under an hour for a rear brake job. was in and out in under an hour for a rear brake job. More

Incredible customer service, One of the few in the industry that still believes in treating the customer right. industry that still believes in treating the customer right. More

Excellent service and excellent customer service! !! I am definitely happy to have our 2020 Atlas Cross Sport R-line serviced at Baxter!!! You all do an excellent job!! !! I am definitely happy to have our 2020 Atlas Cross Sport R-line serviced at Baxter!!! You all do an excellent job!! More

Had my oil changed and vehicle serviced. Everything went well and to my satisfaction! Great! Everything went well and to my satisfaction! Great! More

I serviced my car and they had to order a part. The part was delivered in less than a week! Volkswagen was on top of getting the part fixed and ready to go when I got my car serviced! The part was delivered in less than a week! Volkswagen was on top of getting the part fixed and ready to go when I got my car serviced! More

Great service and friendly staff! !! Scheduled an oil change for our 2020 Atlas Cross Sport Premium R-Line and Charles made our check-in a breeze..Made a nice cup of coffee in the loun !! Scheduled an oil change for our 2020 Atlas Cross Sport Premium R-Line and Charles made our check-in a breeze..Made a nice cup of coffee in the lounge area and relaxed while waiting which did not take long at all!!! Thank you Charles for the great customer service! More

Very pleased with the service team Jake, Justin, and Dwaine for helping us with our vehicle issues and the loaner while we waited for parts that were on back order.. Excellent customer service!!! Louis Dwaine for helping us with our vehicle issues and the loaner while we waited for parts that were on back order.. Excellent customer service!!! Louise Osborne More