Baxter Volkswagen Omaha
Omaha, NE
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Juan was great. He got my car fixed up and called the third party warranty administrator company to get the repairs covered under them! Even after they had found more parts broken that needed replacing! third party warranty administrator company to get the repairs covered under them! Even after they had found more parts broken that needed replacing! Thank you Juan. More
Last week while driving on Center Street I drove through an accident. My right front tire was punctured and I had to have my 2021 Jetta taken to the dealership. I did buy the tire and wheel protection which an accident. My right front tire was punctured and I had to have my 2021 Jetta taken to the dealership. I did buy the tire and wheel protection which saved me a lot of hassle. The dealership gave me the number to call and took care of everything. I could not be more pleased with the service and friendly experience. More
I called Baxter Volkswagen service and told them what my problem was and the service agent said my problem was on the recall list. They fixed my in a timely manner at no charge. Thanks Baxter Volkswagen S problem was and the service agent said my problem was on the recall list. They fixed my in a timely manner at no charge. Thanks Baxter Volkswagen Service department. You guys are awesome. R Williams More
Juan is Top notch! The fact that I and my family of VW owners are willing to drive over 75 miles one way for his care and customer service should speak volumes.. Yes there is another dealership closer but owners are willing to drive over 75 miles one way for his care and customer service should speak volumes.. Yes there is another dealership closer but the service we get with Juan is outstanding! When your service writer knows you by your first name on the phone that is quality. More
Just leased our second vehicle from Caleb K. Caleb is amazing. So knowledgeable and friendly. He makes the whole experience at the dealership as easy as it’s possible to be. We would recommend Caleb at amazing. So knowledgeable and friendly. He makes the whole experience at the dealership as easy as it’s possible to be. We would recommend Caleb at Baxter Volkswagen on Dodge to anyone for a great experience! More
Service dept is top notch Up front, Juan is the man! Emily was great at check in, and Dwayne is always solid. They always make it easy on me and are a pleasure to work with. Glad I purchased my new VW Emily was great at check in, and Dwayne is always solid. They always make it easy on me and are a pleasure to work with. Glad I purchased my new VW here 3 years ago & pleased their service dept makes the recommended maintenance a breeze. More
I was so impressed with their willingness to help! out of town and the engine light came on. They fit me in and took care of it. Even washed my car!! of town and the engine light came on. They fit me in and took care of it. Even washed my car!! More