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Baxter Volkswagen Omaha

Omaha, NE

4.9
179 Reviews

17220 Burt St

Omaha, NE

68118

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Showing 179 reviews

December 07, 2021

Excellent service! I was from Kansas City and they fixed my car within 24 hours. More

by nan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne in service department
Dec 28, 2021 -

Baxter Volkswagen Omaha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! With appreciation, Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

December 03, 2021

I take my business to Baxter Vw primarily because of the Service Department. Specifically because of my work with Duane Singleton, who has given me the upmost of care and service. More

by Qrecordings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Singleton
Dec 04, 2021 -

Baxter Volkswagen Omaha responded

Qrecordings, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Volkswagen Omaha!

December 02, 2021

Juan is the go to guy. Great service skills and very knowledgeable about the VW Atlas. Thank you again for help and repair. More

by Vic Person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 04, 2021 -

Baxter Volkswagen Omaha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

December 01, 2021

Juan was great. He got my car fixed up and called the third party warranty administrator company to get the repairs covered under them! Even after they had found more parts broken that needed replacing! More

by Michael Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Dec 04, 2021 -

Baxter Volkswagen Omaha responded

Hi Michael, we are very happy to have provided you with such a positive experience! Respectfully, Kendra Koski-Sachs General Sales Manager Baxter VW Omaha

November 22, 2021

This is a top rate service department. Duane is not only knowledgeable, but extremely honest! More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane
Dec 04, 2021 -

Baxter Volkswagen Omaha responded

Todd, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Volkswagen Omaha! With Appreciation, Kendra Koski-Sachs General Sales Manager Baxter Vw Omaha

November 17, 2021

Great experience. Ron was very helpful and great to work with. Made the process easy. More

by kaitlin bergman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Huff
Nov 19, 2021 -

Baxter Volkswagen Omaha responded

Hi Kaitlin, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

November 15, 2021

Last week while driving on Center Street I drove through an accident. My right front tire was punctured and I had to have my 2021 Jetta taken to the dealership. I did buy the tire and wheel protection which More

by jasonplog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 18, 2021 -

Baxter Volkswagen Omaha responded

Hi Jason, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

November 13, 2021

I called Baxter Volkswagen service and told them what my problem was and the service agent said my problem was on the recall list. They fixed my in a timely manner at no charge. Thanks Baxter Volkswagen S More

by rolandone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAUNE
Nov 18, 2021 -

Baxter Volkswagen Omaha responded

Rolandone, thank you for your kind words and this wonderful review! Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

November 11, 2021

Juan is Top notch! The fact that I and my family of VW owners are willing to drive over 75 miles one way for his care and customer service should speak volumes.. Yes there is another dealership closer but More

by Love my VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 18, 2021 -

Baxter Volkswagen Omaha responded

Hi! We are very happy to have provided you with such a positive experience! Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

October 26, 2021

Just leased our second vehicle from Caleb K. Caleb is amazing. So knowledgeable and friendly. He makes the whole experience at the dealership as easy as it’s possible to be. We would recommend Caleb at More

by Autumn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb K
Nov 18, 2021 -

Baxter Volkswagen Omaha responded

Autumn, we are so happy to read such a great review about Caleb and Baxter Volkswagen Omaha! Thank you so much again for your feedback! We hope you have a great day! Kendra Koski-Sachs General Sales Manager Baxter Volkswagen Omaha

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