Baxter Volkswagen Omaha

Zach was very friendly, Professional, and did a good job of communicating throughout the whole process. I enjoyed working with him while purchasing a vehicle there. of communicating throughout the whole process. I enjoyed working with him while purchasing a vehicle there. More

Have used Baxter over the last 10 years. Ron Huff spent hours helping me make a decision after I procrastinated way to long. He was very helpful and put my mind at ease dealing with my situa Ron Huff spent hours helping me make a decision after I procrastinated way to long. He was very helpful and put my mind at ease dealing with my situation. More than happy with my 5 star treatment Ron provided. Thank so much !! More

Have had excellent service from both Village Point and the LaVista locations. Purchased our second vehicle after an accident that totaled our Jetta. It was a great car and we wanted another Volkswagen. Ap the LaVista locations. Purchased our second vehicle after an accident that totaled our Jetta. It was a great car and we wanted another Volkswagen. Appreciate the great service. More

Baxter VW and Duane are the best. If you want an honest person and a great dealership, then visit Duane and Baxter VW today. Make sure to ask for Duane or Janna in the service depa If you want an honest person and a great dealership, then visit Duane and Baxter VW today. Make sure to ask for Duane or Janna in the service department. You won't be disappointed. More

From the time I arrived I was greeted by friendly staff who understood my requirements and the entire service call was expeditious and thorough. They understood I would be traveling for vacation soon and r who understood my requirements and the entire service call was expeditious and thorough. They understood I would be traveling for vacation soon and recommended a few extra service items that I was very grateful for. My experience every time at this dealership is superb, the staff are amazing! They stay in touch while I’m waiting and manage expectations of both cost snd wait time. It could not be easier More

Nice and clean environment. Knowledgeable staff. Definitely good salespeople; but not pushy. I paid more than I’d like; but overall good experience. Knowledgeable staff. Definitely good salespeople; but not pushy. I paid more than I’d like; but overall good experience. More

Juan did super good job attending me and answering all my questions as well as recommending me what to do next with a little issue in my car. questions as well as recommending me what to do next with a little issue in my car. More

See Sadcustomerhappynurse prior review. .. it has since been found since my last review/review update, thanks to LaVista VW (who I've appreciated tremendously for their excellent customer se .. it has since been found since my last review/review update, thanks to LaVista VW (who I've appreciated tremendously for their excellent customer service!!!), that Dodge St location failed to perform a PDI after my suspension was replaced, on my 2020 VW Jetta, this past year (that was supposedly caused from a pot hole that I STILL highly debate... as I never recall hitting anything, but regardless...) and bc they did not perform their necessary inspection a negligent error occurred and the suspension blocks were not removed during the PDI and now my struct mounts are damaged (car had been making a rattling sound). My car has been deemed unsafe to drive, and I will be getting a loaner car for the summer while we await back ordered parts. So I stand by my original review... Dodge St VW in Omaha has been an absolutely horrific experience. I'm thankful for the people at the LaVista location. I have NEVER taken my car back to Dodge St, nor will I. Negligent, rude, unprofessional. Last time they complained that I needed to update my review, after they tried to smooth things over... this review will be my last review. And I won't be updating it. I stand by what I said. Juan gave terrible service... left a terrible taste in my mouth. And I will avoid Dodge St VW at all cost. Hopefully LaVista location can keep saving VW reputation overall... They've been phenomenal!! All of them. More

EXCELLENT Customer Service. Very honest people. They found out exactly what was wrong, even things that I wasn’t aware of and this kept me from having further damage, that would Very honest people. They found out exactly what was wrong, even things that I wasn’t aware of and this kept me from having further damage, that would’ve been worse in the long run. There are some extra things that I would like done, so I will DEFINITELY be back. My trust is with Volkswagen! Honesty in some dealerships are hard to find these days. Thank you soooo much to all of the service advisor guys ! And service representatives. More

Juan does a terrific job helping me every time I have to go to Baxter Volkswagen. The dealer is very clean and has great amenities. Juan keep you informed and try his best to make sure you are satisfied. go to Baxter Volkswagen. The dealer is very clean and has great amenities. Juan keep you informed and try his best to make sure you are satisfied. More