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Baxter Volkswagen Omaha

Omaha, NE

4.9
177 Reviews

17220 Burt St

Omaha, NE

68118

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Showing 177 reviews

November 03, 2024

Fast timely service and took the time to explain options, possible next steps and timing. More

by denver_vikings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grabowski
October 26, 2024

Very good vustomer service. The servicebt tech did a good job of explaining exacty what needed to be done. The tech also kept me up to date on the progress of my service being d More

by Beeboski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 16, 2024

Timely appt. Great customer care and quick turn around on additional service. Great client service rep willing to take time to answer questions! My first experi More

by workrat32000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
October 14, 2024

The service dept. was great, our car was serviced very quickly and returned clean as a whistle!! Thanks. More

by sabdouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade W
October 01, 2024

Went in to see a car but it was at a different location. Conor said he could bring the car over and I could see it the next day. He followed up with emails and texts and there it was the next day. Unfortuna More

by ebusch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor Johnson
Oct 24, 2024 -

Baxter Volkswagen Omaha responded

Thanks for taking time to share your experience. Glad to hear Connor was able to work to find a vehicle that fits what you were looking for. Take care, Brad Richey General Manager 402-397-8200

September 06, 2024

Friendliness of service rep; quickness of time to get vehicle inspected and explanation of additional items that needed to be corrected. More

by sammy282se
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
August 22, 2024

Another wonderful experience with this location’s service dept! They are always friendly, have great customer service, and don’t try to upsell me. Thank you again, Cade! More

by Kristi Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
August 13, 2024

I found the car that best suited my needs. Ron Huff made every attempt to get me the best price. It was a lengthy process. More

by andermar68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Huff and the General Manager
August 09, 2024

Our oil change was fast and well explaned to us, a very good price and the people were very friendly More

by swigart80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
June 08, 2024

Emily provided prompt and courteous service. The car wash was a nice plus after the services were provided. More

by iowaryan78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Jun 27, 2024 -

Baxter Volkswagen Omaha responded

Thanks for the five stars! Brad Richey - General Manager

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