
Baxter Volkswagen La Vista
La Vista, NE
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I had been doing research on new cars, that could replace my 8 year old Honda Civic Hybrid. I knew I wanted a "green" car of some kind. Volkswagen caught my eye when I read about the Jetta TDI winning Gree my 8 year old Honda Civic Hybrid. I knew I wanted a "green" car of some kind. Volkswagen caught my eye when I read about the Jetta TDI winning Green Car of the year in 2009. I met with Samantha and we discussed at length the pros and cons of hybrid models. I was full of questions and Samantha had the answers. The searching for the perfect replacement took about a year. Every car company seemed to coming out with a hybrid model. When all was said and done, Volkswagen was the way to go. If a person were to compare a Jetta TDI with any other model out there, the Jetta would win hands down. Meeting with Samantha at Performance, I test drove the Jetta Sportwagon TDI, Samantha was polite, curtious, and knowledgeable. The features and the look of the Jetta were just icing on the cake. Everyone that encountered at Performance was helpful and willing. The friendliness through out the building was tangible. The complete process from the test drive to the final signing was enjoyable. If a person is looking to buy a hybrid or TDI, look at the Jetta TDI, then try and find a Honda, Toyota, or any other with this many standard features and stay under 30k! I'm completely and utterly in love with my new Jetta Sportwagon TDI. Thank you Samantha and Performance Volkswagen for my new love of driving. More
I purchased a new 2010 VW Jetta, my first new car ever, over the weekend (April 24th). Matt was professional, knowledgeable, extremely thorough and most of all very patient with me as someone not only new over the weekend (April 24th). Matt was professional, knowledgeable, extremely thorough and most of all very patient with me as someone not only new to the new car buying experience but also new to all of the upgrades and technology included as standard in the Jetta I purchased. He covered every detail of the car, even the parts I may not have been concerned about, such as the spare tire well and why it's engineered the way it is. He pointed out why the glovebox is lined with felt and, in Germany, doubles as a lunchbox. Matt made a point to introduce me to the the store manager, Jeff, as well as several other managers who were all very professional, polite, and appreciative of my choice to purchase a Jetta and to do business with them. It was not lost on me that Matt could have rushed me through and sent me on my way since it was a Saturday and the last Saturday of the month for car sales which can be critically important to a salesman. He knew, too, that my return trip home with the car would include an interstate drive so he took care to step me through the cruise control functions as well as the 'S' feature on the shift column. Regarding the Sirius system, my new Jetta was a demo so it had the demo subscription in force. The sales manager gave me his card and told me to call him when it expires and he will then start my 6 month free subscription. Matt knew I was completely unfamiliar with the touchscreen system and how to navigate through the controls. He showed me the basics of the system, shared some finer key points, and marked in my new car manual where to find all of the information. He also made it clear that I could call him any time with any questions. I intend to keep/drive my Jetta for many, many years and the experience of buying a new car is more than just a business transaction, it's the start of a relationship. I am glad I chose VW and I'm especially glad I chose Performance. More
I feel that the dealership worked very dilligently in terms of bettering our situation based upon our new family needs. They put us in a great vehicle! We are now in a more fuel efficient vehicle and wer terms of bettering our situation based upon our new family needs. They put us in a great vehicle! We are now in a more fuel efficient vehicle and were also able to lower our monthly payment. The staff were also very professional during delivery of the vehicle; being certain to answer any questions regarding the financing, dealership and vehicle prior to driving off the lot. More
I purchased my VW Jetta from preformance 8 months ago. I love my Jetta. I had some strang lighting thing going on with the pannel display, Since I live in Lincoln, I took it to a Lincoln VW dealership. 4 love my Jetta. I had some strang lighting thing going on with the pannel display, Since I live in Lincoln, I took it to a Lincoln VW dealership. 4 differant times, Unfortually the issue was not resolved in Lincoln. I called Performance VW in Omaha (what I should have done months ago). Duane was one of the most helpful service people I have ever had contact with. He is VW buff! I loved that he knew all kinds of things, I had no idea about. Duane took time, stayed late, and we talked about my warning light problems. He was very professional and diagnosed the probelm instantly! I had my car back the next day. Thank you Preformance VW and Duane Singleton for outstanding service! I will gladly make the hour trip to have my Jetta serviced on! Malindi Gabelhouse Lincoln NE Jetta Lover More
My overall experience was awesome. My sales person, Panos was very personable. He took the time to listen to me and help identify the exact features and needs I wanted in a car. Being a female can be Panos was very personable. He took the time to listen to me and help identify the exact features and needs I wanted in a car. Being a female can be intimidating walking onto a car lot. Immediately he made me feel comfortable. I had my boyfriend with me but he addressed me directly instead of him! Which was very respectable. I would highly recommend him to a family member, friend or co-worker!! Everyone that day including the sales manager and the business manager were very helpful and friendly. The team even stayed well over closing time to accommodate my needs. This was very impressive and greatly appreciated. I was very pleased with this dealership. Not to leave out I am certainly enjoying my jetta!! I love this car!!!!!! More
The work was fast. I got my car back in no time at all. My service advisor was great and always helpful. I also like how they clean my car up before returning it to me. Everyone there seems to really enjoy My service advisor was great and always helpful. I also like how they clean my car up before returning it to me. Everyone there seems to really enjoy working there. It shows by how they treat their customers. More
I had been working with this team for the last few months on two different cars. Honestly, everyone did an excellent job straight from the get go. My experience with the sales team was totally compassionate, on two different cars. Honestly, everyone did an excellent job straight from the get go. My experience with the sales team was totally compassionate, honest, educated and had integrity. I had used the service department several times in which they went above and beyond for me. Finance made things smooth an very easy. I really feel like i found a company who cares about they whole package, not just the sale. Thank you greatly for taking such good care of me! More
First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More
First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More
First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More