Baxter Volkswagen La Vista

First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More

First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More

First they offered to stay late past closing time the day prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greete prior to accomodate our schedules. Although we didn't end up coming that night, the thought was what counted. We came the next morning to be greeted by Mohammed and Kendra. Kendra was very good at representing your company over the phone the night before and actually made me want to come in the next morning. Mohammed was our salesperson and was the most informative car salesmen I've ever been in contact with. He explained every feature down to the last detail. We walked out of the dealership knowing how to work all of our features that came with the vehicle and gave us his card in case we had any other questions that weren't thought of at the time. He was friendly, professional and down right amazing! This is the best car buying experience of my entire lifetime of purchasing vehicles. He went above and beyond our expectations the minute we walked in the door. Thank you for this experience and if the quality vehicle matches the quality of the your employees then you have a lifetime customer. More

Jason has been a great pleasure to work with as well as Kendra (internet sales) and the management team. Our buying experience was terrific and we recommended the dealer to family where they also purchase Kendra (internet sales) and the management team. Our buying experience was terrific and we recommended the dealer to family where they also purchased a new car. We would and have been going back to visit and are looking to purchase another new car from Performance and Jason! More

Performance Volkswagon is a top notch dealership, from new car sales, to service, to management, all are there to provide a very positive experience for the Volkswagon owner. Matthew Callahan provided gr new car sales, to service, to management, all are there to provide a very positive experience for the Volkswagon owner. Matthew Callahan provided great service when I purchased a Toureg and a 2010 Passat, he made the deal easy. and went the extra mile with financing and purchase of both cars.. More

Samantha was very outgoing and friendly and made us feel very comfortable. We spent the whole day at the dealership and she made it less painful than usual :) She is very good at her job because we ended very comfortable. We spent the whole day at the dealership and she made it less painful than usual :) She is very good at her job because we ended up getting exactly what we were looking for and more. More

Sam gave us a friendly and thorough review of the available options comparing the certified pre-owned EOS to the new EOS options in the inventory. Michelle and John were great to work with, efficien available options comparing the certified pre-owned EOS to the new EOS options in the inventory. Michelle and John were great to work with, efficiently getting us through the additional finish protection product options and purchasing/finance options. The only issue we had to have corrected when finalizing the finance was the agreed upon interest rate. The initial paperwork showed a higher interest rate but we were qualified for the lower rate. This was identified by my wife before we signed the papers and was easily and efficiently fixed. Overall the entire experience has been a good, smooth transaction and we are happy with the deal and the dealership. This is our 4th car from Performance and our first non-Toyota car! The only outstanding concern I had after was the offered price of the optional service contract. Initial price offered for 5/60 platinum was high and even after negotiating it was lower but still high. This doesn't seem to make much sense to me since the car comes with balance of the factory 4 yr. warranty and the additional CPO 2/24 warranty. In the end it didn't affect us much since we are comfortable with the service protection offered by the CPO status of the vehicle. Thanks ..John.. More

I bought my car over the internet from Jason Bradley. He knew I was in Canada, and unlikely to be a repeat customer, yet his attention to detail and level of service, was excellent. Jason picked me up at knew I was in Canada, and unlikely to be a repeat customer, yet his attention to detail and level of service, was excellent. Jason picked me up at the airport, had all the extra paper work done for me, before I got there. Temporary tags and border documents in hand, I was able to get on the road, with my new car within 90 minutes of my plane landing. Salesman are often just nice to you, because they are hoping for repeat business, Jason knew it was unlikely for me to ever be back again, and still performed flawlessly. He's a very personable , honest, fellow, and you should have confidence in his ability to help you. More

I couldn't be more happy with Performance VW. I've owned several VW's over the years and normally do all my own maintenance but now that I live downtown and lack a garage I'm more than willing to turn my ca several VW's over the years and normally do all my own maintenance but now that I live downtown and lack a garage I'm more than willing to turn my cars over to Performance. Everyone remembers me when I come into the dealership and they always either provide transportation or the best waiting area I've ever seen while my car is in service. No one has ever pressured me into service I didn't need and only the work I want done is done. More

The time spent at this location was well spent. We originally came in to see a Jetta, but were open minded to see other models. We didnt need to ask for assistance, it seemed as though Micheal was exp originally came in to see a Jetta, but were open minded to see other models. We didnt need to ask for assistance, it seemed as though Micheal was expecting us. His welcoming laid back approach assured us their was no presure. That was an awsome relief. His responce to our "many" questions were well answered and insightful. With his help we disovered a soccer mom would be much happier in something slightly bigger. After juggling the numbers we found the Tiguan to be a better fit for our lifestyle. More