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Baxter Volkswagen La Vista
La Vista, NE
264 Reviews
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Showing 264 reviews
January 03, 2022
Purchased a used car. Bought a warranty that was “bumper to bumper” and 100k miles. During the time of ownership they routinely tried to get out of paying for repairs. The last straw was a repair within 100 to bumper” and 100k miles. During the time of ownership they routinely tried to get out of paying for repairs. The last straw was a repair within 100k miles limit they wouldn’t pay saying they time elapsed. There was never an agreed time. Was lied to. Don’t buy a vehicle from these crooks. More
by Customer
Employees Worked With
Sales and finance
Helpful December 02, 2021
They helped me the whole way through the process of getting a different car. Answering all my questions about different vehicles. I would recommend them to anyone. getting a different car. Answering all my questions about different vehicles. I would recommend them to anyone. More
by wolffofodin
Employees Worked With
Samuel, and Sasha
October 13, 2021
This was an amazing experience!! No pressure….told Michael exactly what we wanted….AND within a week, we had EXACTLY what we wanted!! Michael was so easy to deal with and was very knowledgeable!!! Michael exactly what we wanted….AND within a week, we had EXACTLY what we wanted!! Michael was so easy to deal with and was very knowledgeable!!! Thank you!! More
by Bfrans55
Employees Worked With
Michael
September 29, 2021
I purchased a vehicle elsewhere because Darren was the worst salesperson I’ve dealt with at this location. He was abrupt, inattentive and rude. I purchased two vehicles previously and Clayton Grice was ex worst salesperson I’ve dealt with at this location. He was abrupt, inattentive and rude. I purchased two vehicles previously and Clayton Grice was excellent. I’ve never missed or been late for a payment with any car. I guess excellent credit and return customers don’t matter to them. More
by Tammy
Employees Worked With
Darren
August 14, 2021
Alexandra Gouldie is always extremely helpful. Her smile and warm reception males you feel right at home. She is a great asset to the dealership. and warm reception males you feel right at home. She is a great asset to the dealership. More
by Johnlb777
Employees Worked With
Alex Gouldie
December 01, 2020
So first off this dealership has misinformed me throughout the whole process along with miscommunication or no communication at all. I went here because they had a car I’ve been wanting for a while throughout the whole process along with miscommunication or no communication at all. I went here because they had a car I’ve been wanting for a while now. When I went to go look at it I fell in love with it. It runs great has all the bells and whistles( more than my last car for sure) it’s so clean and well taken care of that it looks brand new. The salesman was very polite and ran me through the features of the car thoroughly. We got to talking numbers and everything was fine went fine until we got to the taxes portion of it. I told them specifically that I couldn’t afford a lot to plate the car. They informed me that since the value of my trade was more than the value of my car and because I recently plated my previous car that it wouldn’t be much. So we go into sign the paperwork and what’s on the forms? The entire tax title and licensing fees. Seems that since I had previously had a lease what they told me no longer applied. That was strike one. Strike 2 occurred when i went to go sign my titles and all that. Signed the paperwork and I thought I was finally free until I needed service. Well come Monday I got a text saying that I had to come in and sign my title.... I was literally just there! Asked 4 times if I needed to sign anything else, they simply replied no your all good. Waste of time. Strike 3 occurred when I went to go plate my car and they had the wrong information on the title and It got sent to the wrong county. I spent most of the day at the dmv and had to use my sick hours to make up for the hours missed. And here we are with the dealership telling me that my payment was due on December 12th but when I logged into my account it says my payment is due tomorrow backstory on that, I never received the packet they said would have all of the account information and everything and I tried reaching out to them to get that only to be pushed to the side. So F***YOU Baxter Volkswagen Lavista! All you wanted was the money. The only reason I kept coming back was because I love the car I got! That’s it. More
by Sparkyagogo
Employees Worked With
Darren
November 14, 2020
Service unfortunately has gone back to the clown show it used to be with Jana moved over to West dodge. I’ve been blown off for 4/5 service appointments there now, and a car I was going to purchase was let used to be with Jana moved over to West dodge. I’ve been blown off for 4/5 service appointments there now, and a car I was going to purchase was let go to another dealership to be sold. Was hoping this dealership had changed, but I guess not. If anything it’s gotten worse. More
by Zach J
Employees Worked With
Mark, Darren, Ski, Alex, name not known
September 18, 2020
Mark, Kendra, and Sasha were excellent. They were very knowledgeable.They found me the exact vehicle I was looking for with all the options I wanted.When it came time to work a deal they were very fair th knowledgeable.They found me the exact vehicle I was looking for with all the options I wanted.When it came time to work a deal they were very fair they didn't play any games. This made me feel very comfortable with my decision to purchase. This is best car buying experience I have had. More
by marty
Employees Worked With
Mark Austin, Kendra, Sasha
