Baxter Toyota Lincoln

Performance Toyota of Lincoln is by far the most honest dealership I have ever had the pleasure of dealing with. They get right to the point with friendly and extremely knowledgeable sales people with yea dealership I have ever had the pleasure of dealing with. They get right to the point with friendly and extremely knowledgeable sales people with years of experience. As a returning customer, that means a lot to me. I love my new Tacoma it's so beast!! I had the best buying experience as always and as expected. Also a great big thank you to Allen Gill and Biff Madsen for their quick and easy handling of my car deal and interest rates. Sincerely, Terry More

Mark and Kurt were great to work with. They listened to what I wanted in a new car and delivered the product. Working with the two of them made it a smooth and easy process to get my new car. They let me t what I wanted in a new car and delivered the product. Working with the two of them made it a smooth and easy process to get my new car. They let me take my time and decide without being pushy, now I have a new car at a great price. More

The customer service was great! Ryan took care of everything i needed. Gave me more for my trade than it was worth, got a brand new car for the same payment. Couldnt ask for better, these guys, esp everything i needed. Gave me more for my trade than it was worth, got a brand new car for the same payment. Couldnt ask for better, these guys, especially Ryan, are great! Dont bother going anywhere else, it isnt worth it. More

Bob was able to work with the finance department to get me a great deal on a 2007 Toyota Tacoma. The finance specialists were also very helpful. After noticing that I was missing a mudflap two days after me a great deal on a 2007 Toyota Tacoma. The finance specialists were also very helpful. After noticing that I was missing a mudflap two days after the sale, Bob got a part ordered and got me fixed right up. Thanks for everything, Bob! More

Wow, this place is arrogant. How many times can you insult me with your dishonest sales tactics and still get me to buy your car? That is what I was thinking to myself. I have been to this dealer multi insult me with your dishonest sales tactics and still get me to buy your car? That is what I was thinking to myself. I have been to this dealer multiple times to assist a friend purchase a car. In each case, they exhibited textbook shady tactics. So how did you arrive at this handwritten figure you want me to initial? Oh, you lost the keys to my potential trade-in eh? I guess I will spend more time in captivity with your sales guy. The manager played the intimidation game with me, I ended up buying a Honda. Sir, this may be the way you have sold cars for the last twenty years, but that lousy sales approach is just tapping additional nails into the coffin of a once dependable brand. Get with the times! By the way, I have owned three Toyotas and probably won't buy another. I love my Honda!!! More

I bought a overpriced, Nissan used car with really low miles from this dealer, they got greasy, Armor All behind the instrument panel with no way to remove it, I didn't get any intransit stickers, I had t miles from this dealer, they got greasy, Armor All behind the instrument panel with no way to remove it, I didn't get any intransit stickers, I had to go to the manager to get my problems resolved since the salesman wouldn't do anything to help me. They washed the car and said it was ready to go, it still had the stock number decal on the front windshield, and it had a nasty film on the inside of it. Talk about having a bad experience, I won't be back, if I buy a new vehicle it will be either a Honda or Nissan, Not a Toyota. More

My husband & I bought a used car from Performance Toyota over the internet. We found very complete information about the vehicle from Car Fax and Consumer Report,so we were fairly sure the car we were purch over the internet. We found very complete information about the vehicle from Car Fax and Consumer Report,so we were fairly sure the car we were purchasing would be reliable. We were willing to drive the 200 miles to the dealership to pick up the car, however when we got there, things were very difficult. Performance was offering a $500 lower price if we agreed to finance the car through a Toyota program. Try as we might we were unable to get the exact terms of this offer until we had practically signed & paid for the car. We were passed from "suit" to "suit" and all the while getting more& more skeptical about what was going on. It was like the proverbial pea and shell game. On top of that no one in the place could locate the keys to the car so we could test drive it before we signed all the paperwork. Wouldn't you be a bit wary? Well, the nail in the coffin was when we discovered a couple of days later that the rear seat headrests were missing. The dealership told us that they had the headrests & they would mail them to us. Since we happened to be driving close to Lincoln the next day (unfortunately a Sun.) we wanted to pick them up. He told us we could call him when we got to Lincoln & could pick them up. Getting him on his cell phone took over an hour, and when we got the head rests they were not the ones that belonged in the car. Three weeks later someone managed to contact the former owner & get the headrests, but not effort was made until we contacted the dealership. Once again we drove through Lincoln to pick them up. Perhaps the moral of the tail is not to do an internet sale. We probably won't do it again. More

This dealership is amazing in its attitude and ability in getting me the ability to buy the car I wanted. I came in late one evening, but everybody stayed after hours (cheerfully!) to serve my needs. T getting me the ability to buy the car I wanted. I came in late one evening, but everybody stayed after hours (cheerfully!) to serve my needs. This morning I got a follow-up call to make sure I'm happy and all my needs are met. More

We had previously purchased a RAV4 from Performance Toyota in 2004 and had a good experience. After deciding that we wanted to purchase a replacement, we filled out the pre-qualification form for cred Toyota in 2004 and had a good experience. After deciding that we wanted to purchase a replacement, we filled out the pre-qualification form for credit online. Shortly after we were contacted by Kurt Rinke with information about our pre-approval (with a better interest rate than anticipated) and with questions about what we were looking for in a vehicle. That afternoon we dropped by the dealership to look at was in stock. Kurt was great. He was not at all high pressure, he didn't try to steer us into a car that we didn't want, he answered all of our questions, and was very direct with what they could deal on. After looking at our options, we actually traded in our other car as well and bought two RAV4s. The business and finance part of the transaction was very smooth and was taken care of quickly. From hitting the door, to taking a test drive, completing all of the business paperwork and through vehicle delivery we were at the dealership for just about 2.5 hours. The rest of the staff at the dealership are all friendly and professional. Having dealt with the service department on my previous RAV, I can honestly say that they are great as well. Plus, they have really convenient hours which is a big help. If you are looking for a straight-forward and hassle-free experience, I would recommend this dealership. Some people may be put off by the fact that the sales people are not the overly-friendly type that will say or do whatever it takes to get you into a car. Personally, I found it a refreshing change that they treated buying a car as what it was, a business transaction. That is not to say that they are not highly concerned about your satisfaction, its just that rely more on delivering what you want rather than trying to convince you that you got what you wanted. More

All the above employees were exceptional in addressing the prompt scheduling for service and follow up with service regarding correcting the problem with an accessory that was purchased for our 2010 Rav4 the prompt scheduling for service and follow up with service regarding correcting the problem with an accessory that was purchased for our 2010 Rav4 which was a different rear view mirror with a compass due to the fact that the first mirror that was installed did not work. More