Baxter Toyota La Vista
La Vista, NE
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Amazing customer service, from start to finish. Bob Steinke initially reached out, after my interest & got me in the vehicle for a test drive. Taylor came out & delivered it to my work and rode aro Bob Steinke initially reached out, after my interest & got me in the vehicle for a test drive. Taylor came out & delivered it to my work and rode around with me. She later (patiently) helped me set up everything within the vehicle and gave a full demonstration of how things worked. (Even helped out the next day when I had further questions!) (BUYING TIME) Later in the day, I came in to talk numbers and had only been waiting 5 minutes when Bob assigned me Nancy Carrasco (He was busy with another customer). Phenomenal customer service, and professionalism. Nancy was very personable, asked the right questions and I truly felt like she was looking out for my best interest. Andrew, the sales manager was upbeat and friendly, even during the negotiation process- he made it feel smooth, and almost fun to hassle them a bit! I felt valued and taken care of, and at ease throughout the whole process. I had been car shopping for 8 months, and everything felt right about this purchase. I am very happy and grateful for this team! More
Baxter Toyota La Vista deserves a resounding five stars for their impeccable service. From swift communication to transparent pricing and a genuine motivation to strike a great deal, every step was marked for their impeccable service. From swift communication to transparent pricing and a genuine motivation to strike a great deal, every step was marked by professionalism. The team, especially Justin and Maria, showcased remarkable courtesy, conscientiousness, and provided invaluable information, making my car-buying experience truly exceptional. Kudos to Baxter Toyota La Vista for setting the standard for excellence in customer service! More
This was the fastest and easiest visit ever. Juanita was the best sales rep ever and I loved getting to chat with her!!!! Great person and so well rounded of a human. Wouldn’t want to buy a car Juanita was the best sales rep ever and I loved getting to chat with her!!!! Great person and so well rounded of a human. Wouldn’t want to buy a car from anyone else but her!! She’s the best More
Baxter Toyota was easy to work with and very professional. We live out of town and Evan did a great job of working with us over the phone so we could have almost everything taken care of before professional. We live out of town and Evan did a great job of working with us over the phone so we could have almost everything taken care of before making the drive to pick up our vehicle. Would definitely recommend! More
Just bought our second new Toyota from Baxter, will never buy anywhere else! Maria Davison, Bob Steinke and Payton Miller (?) in sales are the best!!! Due to high vehicle demand, like many others, we had to buy anywhere else! Maria Davison, Bob Steinke and Payton Miller (?) in sales are the best!!! Due to high vehicle demand, like many others, we had to wait a short time to get the vehicle and options we wanted but it was worth the wait! They make the car buying process as simple, straightforward and painless as it can be….and should be. Love you guys, you’re THE BEST!!! More
Jaunita and Kenzie were excellent to work with. We told them what type of used vehicle, price, and features we were looking for and they didn’t try to upsell or show us vehicles outside what we wer We told them what type of used vehicle, price, and features we were looking for and they didn’t try to upsell or show us vehicles outside what we were looking for. Unlike other dealers they didn’t try to hold us hostage in the dealership when we said we wanted to sleep on the purchase. Pricing was fair and upfront, communication was excellent. Basically, everything you wish all dealerships would do, they met or exceeded. Definitely would recommend and repeat business. More