Baxter Toyota La Vista
La Vista, NE
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Six out of five stars! I have to say this has been the best car buying experience I’ve had so far. Just to provide a little context, I’m a car guy with a penchant for manua I have to say this has been the best car buying experience I’ve had so far. Just to provide a little context, I’m a car guy with a penchant for manual transmission vehicles. Because low-mile examples of these cars have become so rare, all but one were purchased outside my home state. I was initially reluctant to buy a vehicle located across the country, but their already stellar reviews reassured me, and it was the right move. The customer service experience from Katie and Sicilia was an extreme outlier in all the best ways: friendly, kind, knowledgeable, efficient, accommodating, and more. I probably bought the simplest car on their lot but was treated like a VIP. Too bad they are so far away; I’d buy from them exclusively if I could! More
The dealership and staff are kind and thoughtful. I appreciated the time Juanita took to get to know us and what we wanted. She didn't put us in cars we knew we didn't want to drive. The only negati I appreciated the time Juanita took to get to know us and what we wanted. She didn't put us in cars we knew we didn't want to drive. The only negative part of my experience was trading in my car. When it came down to negotiating the manager wouldn't budge on their number. They ended up selling my car for what I thought they would and I felt a like I was walked over. More
Bought several vehicles here. Always friendly staff. Juanita was excellent to work with and Nathan and Braylen with both very helpful as well. Always friendly staff. Juanita was excellent to work with and Nathan and Braylen with both very helpful as well. More
Jake and Bob are excellent ! !!!! We tried to buy a car from two other Toyota dealerships in the city and it was a horrible experience. Within 48 hours, Baxter located the car we !!!! We tried to buy a car from two other Toyota dealerships in the city and it was a horrible experience. Within 48 hours, Baxter located the car we wanted, drove it to Omaha, and made an extremely fair deal on our trade-in. We spent weeks with the other dealerships begging them for a car. Jake and Bob’s communication was prompt, clear, and straightforward. Their management is the same. Do not waste your time at any other Toyota - go to Baxter ! More
Juanita was very informative and made the process very smooth and seamless. I had a bunch of questions regarding the type of vehicle that would help fit my needs and she was able to help me pin point to t smooth and seamless. I had a bunch of questions regarding the type of vehicle that would help fit my needs and she was able to help me pin point to the exact car I wanted. Nathan S., was also a great help with explaining the features and buttons of the Camry to make sure I understood how to utilize them. More
This purchase was the smoothest and best experience I have ever had with purchasing an automobile. Salesperson Sicilia Antal was the most professional customer service person I have ever worked with. Thi have ever had with purchasing an automobile. Salesperson Sicilia Antal was the most professional customer service person I have ever worked with. This was a long-distance purchase and was better than if they were right next door. More
Customer service and putting the customer’s needs first are not a motto for this dealership but a culture. Every single employee I interacted with - Justin, Kass, Sicilia, Bryland, and Bret - went above an are not a motto for this dealership but a culture. Every single employee I interacted with - Justin, Kass, Sicilia, Bryland, and Bret - went above and beyond my expectations. When I decided the vehicle I purchased wasn’t what I truly wanted, Bret found the unicorn of a car I wanted all along! Sicilia walked me through all the paperwork, set up the certification of the car, AND had it delivered to me the next day. In a business world that typically treats a consumer as a nuisance, this dealership ensures the customer has a phenomenal car buying experience. Thank you so much for making this process painless! I can’t recommend them highly enough!! More
I had a great experience at Baxter Toyota, and I love my new RAV4 Hybrid! I worked primarily with Justin D'Angelo, who is very pleasant and made the process of car purchase/trade-in a smooth one. new RAV4 Hybrid! I worked primarily with Justin D'Angelo, who is very pleasant and made the process of car purchase/trade-in a smooth one. More