Baxter Toyota La Vista

Dishonest dealer When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was su When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was supposedly an easy fix. The salesman that we purchased from left Performance and went to another Toyota dealer. When we attempted to get them to fix problem we were told that they had no recollection of this and would do nothing. We purchased two cars from them in one month. We will never go there again. We will now go to the dealership that our salesman is at. Extremely disappointed!!! More

Didn't take me seriously I went in about a month ago to test drive the new Highlander. I brought my two children along but not my husband. The test drive went well and my sa I went in about a month ago to test drive the new Highlander. I brought my two children along but not my husband. The test drive went well and my salesman was very informative about the car. When it came time to negotiate they gave me an outrageous price and a crap deal for my trade in. They didn't even want to think about coming down/negotiating, I was truly offended. They treated me like a dumb woman. I then went on to a Ford dealership and a Dodge dealership and was treated way differently. They ACTUALLY worked with me and were both WONDERFUL to deal with!! I ended up purchasing a Durango. Sorry Performance, you missed out on a sale, I was truly serious about purchasing a new vehicle. More

A plus for Performance I have to say after buying over 15 new cars over the last 40 years including one from Performance this was the best experience yet Bob Steinke is a re I have to say after buying over 15 new cars over the last 40 years including one from Performance this was the best experience yet Bob Steinke is a real pro and a pleasure to do Business with. He even came out to my house and helped me getting my garage door opener to work More

Still have gotten no where with this months later- I filed a complaint- talked with Mike he offered me a 500 dollar rebate (even tough they ripped me off over 2500 dollars- but he says it isn't their fa filed a complaint- talked with Mike he offered me a 500 dollar rebate (even tough they ripped me off over 2500 dollars- but he says it isn't their fault- not their intention to rip me off)...they closed the complaint and said they sent me the rebate- which they never did. They are unbelievable- this was our 5th vehicle through Performance- and our last!!!! I have spent so much time on the phone being passed back and forth and getting no where. This dealership takes advantage of young women and does not live up to what they promise. More

negotiated in bad faith; regressive bargaining; quoted a price "to go" meaning a final price, then added "documentation fee" at the last minute, which added $279 to price. Also did not report needs for repa price "to go" meaning a final price, then added "documentation fee" at the last minute, which added $279 to price. Also did not report needs for repairs that were identified by inspection More

Mike F. was so easy to deal with... And I love my new Rav4! I would highly recommend the Lavista dealership. The new body rocks! Rav4! I would highly recommend the Lavista dealership. The new body rocks! More

They went above and beyond to put us in the exact car we wanted! I am so happy with the way we were treated and the car we have now. Ey also offered me more for my trade than I expected to get. Best 35k I e wanted! I am so happy with the way we were treated and the car we have now. Ey also offered me more for my trade than I expected to get. Best 35k I ever spent! More

Since purchasing my Camry in 2005 (one of my best purchasing experiences) from Performance Toyota, I have had my Sienna and Camry maintenance done by this dealership (oil changes and brakes done by m purchasing experiences) from Performance Toyota, I have had my Sienna and Camry maintenance done by this dealership (oil changes and brakes done by myself). The one thing that separates this dealership FROM ANY OTHER IN OMAHA is that you can TRUST THEM. They do not try to sell you on extra stuff or talk you into anything that is unnecessary (although they do take the time to explain things that are on the horizon and the cost associated for future planning), which is refreshing from every other auto shop I have been to. I recently had my radiator replaced and transmission worked on and the service manager actually took the time to take photos of the problem and work being done. Where in the world do you see that happening in Omaha? Is their hourly rate higher than their competitors? Sure. Someone will always do it cheaper. But this is Toyota and their staff KNOW the Toyota lineup better and go above and beyond to get you in, fix it fast and do it right. Worth every penny in my humble opinion. Rob - Omaha, Nebraska More

I made 2 trips to this dealership, the first trip was to test drive a Camry, the second trip was to actually discuss the price and the paper work. When we managed to start looking at the numbers, I informed test drive a Camry, the second trip was to actually discuss the price and the paper work. When we managed to start looking at the numbers, I informed the sales rep and his boss that the car was 5K over my budge, and I would have to take the weekend to think over my options and my finances. The sales rep informed me that the dealership was having a contest that day on who could get the most deposits down, and tried to convince me put a deposit down for a car I already couldn't afford. I told the sales rep I'll get back to him the following week after I thought about it. The whole time we were discussing the price I personally felt both the sales rep and his manager were both pushy and also undermining my intelligence, needless to say I was happy to get out of there. The following week, the sales rep calls me asking if I thought about the car, I politely told him that I wasn't interested anymore and I found a car that was in my price range, he then said, "unbelievable" and hung up on me. I ended up going to a KIA dealership to purchase a G6. Luckily, I had the nicest sales rep there who actually LISTENED to me and my budget. If the Toyota sales rep was nicer on the phone I might recommend this location to others who are looking for a car, but because of how he handled the final phone call, I will not recommend this location when searching for a car. More