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Baxter Toyota La Vista

La Vista, NE

5.0
1,308 Reviews

7204 S. 124th Circle

La Vista, NE

68128

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Showing 1,308 reviews

November 25, 2014

Love my Takoma Thank you Clayton Grice for helping me through the experience of buying a truck that I love! Clayton was patient with me which is important as I tend More

by djr0117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton and Nate
Nov 26, 2014 -

Baxter Toyota La Vista responded

I want to thank you for spending some time to share your experience with us at Performance Toyota of La Vista. Clayton goes above and beyond to make sure his customers are comfortable throughout their entire car shopping experience. We appreciate your business and your kind words. Let us know if there's anything we can do to help going forward. Thank you--Kevin Ryland, General Manager.

November 24, 2014

Friendly without being pushy There is a friendly environment at this dealership, without the employees seeming pushy. I had a great experience buying my new vehicle from Mike Fice More

by megyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ficenec
Nov 26, 2014 -

Baxter Toyota La Vista responded

I want to thank you for allowing us the opportunity to earn your business. I am happy that we were able to help you help you get into your vehicle at such a great price. Thank you for your business--Kevin Ryland, General Manager.

November 20, 2014

good experience I was in the market for a new Avalon, found one at another dealer, contacted them via internet sales and was contacted by a salesman. I advised him th More

by perad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Grice
Nov 26, 2014 -

Baxter Toyota La Vista responded

I want to thank you for taking some time to share your experience with our team here at Performance Toyota of La Vista. I am happy to hear that we were able to take such great care of you. Clayton does a fantastic job of putting his customers first. We certainly appreciate your feedback as it allows us to learn and grow so we can improve our services to better meet your expectations going forward. Please let us know if you have any additional questions, concerns or if there's anything we can do to assist you with future automotive needs. Thank you--Kevin Ryland, General Manager.

Dec 02, 2014 -

perad responded

Nice note from General Manager, but no attempt to resolve my problem. I purchased Gap Insurance and next day decided i did not need it and cancelled it. I was told a refund would not be immediate, but would come in the form of a credit on my last lease payments ( 36 months later.) I would like a refund now and not 36 months later. This is not the way to treat a new customer. Doug Pera

November 17, 2014

Not all in your face I visited the Lavista Performance Toyota, to help my mother look for a new car. She wasn't sure which car she wanted. The sales associate Kevin, gre More

by Beverly M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 17, 2014 -

Baxter Toyota La Vista responded

We certainly appreciate you allowing us the opportunity to assist you and your mother with her car shopping research. It was a pleasure helping answer your questions and we certainly look forward to earning your business in February when she's ready to make a purchase. Let us know if you have any other questions we can help you with! Thank you--Kevin Ryland, General Manager.

November 17, 2014

Salesman John Morrison comes through once again! I went to John Morrison at Performance Toyota Scion to help my 18yr old son get his first newer car on Saturday and John came through once again! My More

by Dewittdan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Morrison
Nov 17, 2014 -

Baxter Toyota La Vista responded

Thank you for taking some time to share your experience with our team here at Performance Toyota of La Vista. John does a great job of listening to his customers' wants and needs and I am pleased to hear that he was able to help your son get into his new-to-him Scion xB. It is a great vehicle and I have no doubt that he will enjoy it for many years to come. If you have any additional questions or concerns, let us know and we would be more than happy to do what we can to help. Thank you for your business and your kind words--Kevin Ryland, General Manager.

November 15, 2014

have bought 2 vehicles since January! We bought a 2014 camry in January and were treated very well. My wife and I shortly after became pregnant with out third child and were forced to upgr More

by FarooqMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe, Justin
Nov 17, 2014 -

Baxter Toyota La Vista responded

I want to first congratulate you on your third child. Secondly, thank you for your returned business and positive feedback. We value our customers' feedback as we strive to ensure we provide each customer with the best car shopping experience possible. Abe and Justin are both valuable members to our team and I am pleased to hear that they helped answer your questions and get you into your new van at a price that was within your budget. I hope you're enjoying your new family with your growing family. Let us know if there's anything we can do to help you with your future sales or service needs you might have. Thank you--Kevin Ryland, General Manager.

November 15, 2014

Salesman excellent, managment not so much I recently purchased a vehicle from Performance Toyota, love my new car. Abe Garcia was great! Very helpful and courteous. Definitely would recommend More

by dlcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Garcia
Nov 17, 2014 -

Baxter Toyota La Vista responded

Thank you for sharing your experience working with Abe and our team. Abe takes the time to listen to what his customers' want and what they need in their next vehicle. I am happy to hear that he was able to answer your questions and make you feel comfortable during your visit. Please let us know if there's anything we can do to assist you with your future sales or service needs. Thank you--Kevin Ryland, General Manager.

November 03, 2014

Claimed False Damage, Took advantage of being a Woman If you are a single female, be advised that Performance Toyota Scion of La Vista may quote you for work that does not need to be done to your car. I c More

by TTE2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Johnson
Dec 01, 2014 -

Baxter Toyota La Vista responded

I would like to express my sincerest apologies if we have offended you in any way. I assure you it was never our intention to mislead you in any way as we take great pride in customer services. We provide an complete vehicle overview with each service and recommend upcoming services that are not always necessary, but sometimes help with the overall health of your vehicle. I am sorry if this was not explained to you. If you have time, I would like the opportunity to speak with you in further detail so we can be sure to address your concerns and see about finding a solution that would be to your satisfaction. Please contact me at a time that is best for you at 402-731-2000. Sincerely—Kevin Ryland, General Manager.

October 03, 2014

First Car with excellent customer service Performance Toyota is one of the best dealer i have ever seen. They are so patient and gave me excellent service. The discount they applied can not be More

by Aimetuster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe Garcia
Oct 06, 2014 -

Baxter Toyota La Vista responded

Thank you for expressing your satisfaction with our team here at Performance Toyota of La Vista. We were happy to do what we could to ensure you received the best deal possible and I am pleased to hear that we were able to exceed your expectations. Thank you for your business. Do not hesitate to let us know of any additional sales or service needs you may have in the future. Thank you--Kevin Ryland, General Manager.

August 26, 2014

Dishonest dealer When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was su More

by lacknerclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Martin
Sep 02, 2014 -

Baxter Toyota La Vista responded

I would like to apologize that we were unable to meet your expectations as a dealer. We certainly never intended to mislead you in anyway. If you have time, I would like to speak with you in further detail so I can better understand the situation and explore solutions that might be to your satisfaction. Please contact me at 402-731-2000. Sincerely—Kevin Ryland, General Manager.

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