Baxter Toyota La Vista
La Vista, NE
Filter Reviews by Keyword
By Type
Showing 1,308 reviews
Love my Takoma Thank you Clayton Grice for helping me through the experience of buying a truck that I love! Clayton was patient with me which is important as I tend Thank you Clayton Grice for helping me through the experience of buying a truck that I love! Clayton was patient with me which is important as I tend to change my mind throughout the process. He was generous with his time, never making me feel rushed and always following through with my concerns. Your manager Nate is good at his job too.(almost too good) More
Friendly without being pushy There is a friendly environment at this dealership, without the employees seeming pushy. I had a great experience buying my new vehicle from Mike Fice There is a friendly environment at this dealership, without the employees seeming pushy. I had a great experience buying my new vehicle from Mike Ficenec. It was a seemless process. Plus, it doesn't hurt that he's "easy on the eyes." More
good experience I was in the market for a new Avalon, found one at another dealer, contacted them via internet sales and was contacted by a salesman. I advised him th I was in the market for a new Avalon, found one at another dealer, contacted them via internet sales and was contacted by a salesman. I advised him that i wanted to make an offer on the car ,he seem disinterested and told me he was going to be on vacation the next day and he would give me a call the following day. Unbelievable! I did make a cash offer and he came back with a higher offer which I declined and then contacted Performance Toyota via the internet and described the car I wanted and my cash price offer. Clayton Grice got back to me immediately and accepted my offer. They did not have the exact color, but I directed him to the other dealer and they acquired the car. I was very impressed with Clayton"s professionalism and quick no nonsense response to my inquiry. I would certainly recommend him to other buyers. I do have a few post purchase regrets: 1. I intended to pay cash, but inquired about a lease and decided to lease the car. I don't believe the lease deal was as attractive as the cash offer and I should have negotiated the terms. But that mistake is on me. 2. I initially purchased the GAP insurance option and changed my mind the next day and called the finance dept to report that. They failed to return my call for a couple of days and when I contacted them again I was upset to learn the refund would be tacked on at the end of the lease. What a crock and not happy at all. Three years later I receive a refund. Anyway, it is a great car and I learned a lesson. Keep emotions out of the buying process and pass on the add ons. Doug P More
Not all in your face I visited the Lavista Performance Toyota, to help my mother look for a new car. She wasn't sure which car she wanted. The sales associate Kevin, gre I visited the Lavista Performance Toyota, to help my mother look for a new car. She wasn't sure which car she wanted. The sales associate Kevin, greeted us , gathered information on what my mother needs we're, then continued to spend quite a bit of time showing us options. Although no car was purchased that day, we will be back in February for purchase. Easy, non pressuring experience! I recommend this place. More
Salesman John Morrison comes through once again! I went to John Morrison at Performance Toyota Scion to help my 18yr old son get his first newer car on Saturday and John came through once again! My I went to John Morrison at Performance Toyota Scion to help my 18yr old son get his first newer car on Saturday and John came through once again! My son got a 2006 Scion Xb that he loves for a great price and they gave him more for his trade then I think it was worth! We have purchased several cars from John at Performance and he always seems to go above and beyond every time. I will always recommend John if anyone I know is in the market for a vehicle! Thanks again! More
have bought 2 vehicles since January! We bought a 2014 camry in January and were treated very well. My wife and I shortly after became pregnant with out third child and were forced to upgr We bought a 2014 camry in January and were treated very well. My wife and I shortly after became pregnant with out third child and were forced to upgrade. We shopped around to village pointe and bellevue just to be sure we were at the right dealership. One of the dealerships didnt want to discount the Sienna and the other we felt was neither knowledgeable or pleasant to deal with. We just want to thank the 2 salespeople we worked with. Abe thanks for showing us the van he did great and Justin for help in us through the financing and helping us get as close to our budget as possible. If anyone is reading this Performance has our vote and the service department is just as straight forward and easy to deal with as the professionals on the showroom. Be ready paperwork takes some time! More
Salesman excellent, managment not so much I recently purchased a vehicle from Performance Toyota, love my new car. Abe Garcia was great! Very helpful and courteous. Definitely would recommend I recently purchased a vehicle from Performance Toyota, love my new car. Abe Garcia was great! Very helpful and courteous. Definitely would recommend going to see and buy a car from him. More
Claimed False Damage, Took advantage of being a Woman If you are a single female, be advised that Performance Toyota Scion of La Vista may quote you for work that does not need to be done to your car. I c If you are a single female, be advised that Performance Toyota Scion of La Vista may quote you for work that does not need to be done to your car. I came in for a simple oil change and they came back with over $700 in estimated damages that they recommended to be fixed on the spot. Skeptical, I traveled to a different shop my parents have trusted for over 25 years and they found nothing wrong with my car. They explained since the economy has slowed, many dealerships have been adding on additional charges where they can to boost sales. I feel this dealership took advantage of my status as a younger woman with seemingly little knowledge about cars, to earn extra cash. Ladies, be wary of using this dealership and seek a second opinion on big ticket fixes. While they seem like a friendly group, their ethics do not seem to be aligned with the Toyota business model "to attract and attain customers with high-valued products and services..." More
First Car with excellent customer service Performance Toyota is one of the best dealer i have ever seen. They are so patient and gave me excellent service. The discount they applied can not be Performance Toyota is one of the best dealer i have ever seen. They are so patient and gave me excellent service. The discount they applied can not be given by anyother dealers in Omaha. I am totally satisfied buying the car from this dealer. Staff Abe Garcia assisted me throughout the process and explained well about the car. More
Dishonest dealer When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was su When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was supposedly an easy fix. The salesman that we purchased from left Performance and went to another Toyota dealer. When we attempted to get them to fix problem we were told that they had no recollection of this and would do nothing. We purchased two cars from them in one month. We will never go there again. We will now go to the dealership that our salesman is at. Extremely disappointed!!! More