Baxter Toyota La Vista

Claimed False Damage, Took advantage of being a Woman If you are a single female, be advised that Performance Toyota Scion of La Vista may quote you for work that does not need to be done to your car. I c If you are a single female, be advised that Performance Toyota Scion of La Vista may quote you for work that does not need to be done to your car. I came in for a simple oil change and they came back with over $700 in estimated damages that they recommended to be fixed on the spot. Skeptical, I traveled to a different shop my parents have trusted for over 25 years and they found nothing wrong with my car. They explained since the economy has slowed, many dealerships have been adding on additional charges where they can to boost sales. I feel this dealership took advantage of my status as a younger woman with seemingly little knowledge about cars, to earn extra cash. Ladies, be wary of using this dealership and seek a second opinion on big ticket fixes. While they seem like a friendly group, their ethics do not seem to be aligned with the Toyota business model "to attract and attain customers with high-valued products and services..." More

First Car with excellent customer service Performance Toyota is one of the best dealer i have ever seen. They are so patient and gave me excellent service. The discount they applied can not be Performance Toyota is one of the best dealer i have ever seen. They are so patient and gave me excellent service. The discount they applied can not be given by anyother dealers in Omaha. I am totally satisfied buying the car from this dealer. Staff Abe Garcia assisted me throughout the process and explained well about the car. More

Dishonest dealer When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was su When arriving to pick up my new car we noticed body damage on driver door and driver side back door. We were told that they would repair it. It was supposedly an easy fix. The salesman that we purchased from left Performance and went to another Toyota dealer. When we attempted to get them to fix problem we were told that they had no recollection of this and would do nothing. We purchased two cars from them in one month. We will never go there again. We will now go to the dealership that our salesman is at. Extremely disappointed!!! More

Didn't take me seriously I went in about a month ago to test drive the new Highlander. I brought my two children along but not my husband. The test drive went well and my sa I went in about a month ago to test drive the new Highlander. I brought my two children along but not my husband. The test drive went well and my salesman was very informative about the car. When it came time to negotiate they gave me an outrageous price and a crap deal for my trade in. They didn't even want to think about coming down/negotiating, I was truly offended. They treated me like a dumb woman. I then went on to a Ford dealership and a Dodge dealership and was treated way differently. They ACTUALLY worked with me and were both WONDERFUL to deal with!! I ended up purchasing a Durango. Sorry Performance, you missed out on a sale, I was truly serious about purchasing a new vehicle. More

A plus for Performance I have to say after buying over 15 new cars over the last 40 years including one from Performance this was the best experience yet Bob Steinke is a re I have to say after buying over 15 new cars over the last 40 years including one from Performance this was the best experience yet Bob Steinke is a real pro and a pleasure to do Business with. He even came out to my house and helped me getting my garage door opener to work More

Still have gotten no where with this months later- I filed a complaint- talked with Mike he offered me a 500 dollar rebate (even tough they ripped me off over 2500 dollars- but he says it isn't their fa filed a complaint- talked with Mike he offered me a 500 dollar rebate (even tough they ripped me off over 2500 dollars- but he says it isn't their fault- not their intention to rip me off)...they closed the complaint and said they sent me the rebate- which they never did. They are unbelievable- this was our 5th vehicle through Performance- and our last!!!! I have spent so much time on the phone being passed back and forth and getting no where. This dealership takes advantage of young women and does not live up to what they promise. More

negotiated in bad faith; regressive bargaining; quoted a price "to go" meaning a final price, then added "documentation fee" at the last minute, which added $279 to price. Also did not report needs for repa price "to go" meaning a final price, then added "documentation fee" at the last minute, which added $279 to price. Also did not report needs for repairs that were identified by inspection More

Mike F. was so easy to deal with... And I love my new Rav4! I would highly recommend the Lavista dealership. The new body rocks! Rav4! I would highly recommend the Lavista dealership. The new body rocks! More

They went above and beyond to put us in the exact car we wanted! I am so happy with the way we were treated and the car we have now. Ey also offered me more for my trade than I expected to get. Best 35k I e wanted! I am so happy with the way we were treated and the car we have now. Ey also offered me more for my trade than I expected to get. Best 35k I ever spent! More

Since purchasing my Camry in 2005 (one of my best purchasing experiences) from Performance Toyota, I have had my Sienna and Camry maintenance done by this dealership (oil changes and brakes done by m purchasing experiences) from Performance Toyota, I have had my Sienna and Camry maintenance done by this dealership (oil changes and brakes done by myself). The one thing that separates this dealership FROM ANY OTHER IN OMAHA is that you can TRUST THEM. They do not try to sell you on extra stuff or talk you into anything that is unnecessary (although they do take the time to explain things that are on the horizon and the cost associated for future planning), which is refreshing from every other auto shop I have been to. I recently had my radiator replaced and transmission worked on and the service manager actually took the time to take photos of the problem and work being done. Where in the world do you see that happening in Omaha? Is their hourly rate higher than their competitors? Sure. Someone will always do it cheaper. But this is Toyota and their staff KNOW the Toyota lineup better and go above and beyond to get you in, fix it fast and do it right. Worth every penny in my humble opinion. Rob - Omaha, Nebraska More