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Baxter Toyota La Vista

La Vista, NE

5.0
1,309 Reviews

7204 S. 124th Circle

La Vista, NE

68128

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Showing 1,309 reviews

September 23, 2015

Baxter & Toyota = refused recall fix They put me and my family in DANGER. My truck had a recall for the frame, I took it to the dealership. They made some excuse that it was "not bad en More

by RB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sean
Sep 25, 2015 -

Baxter Toyota La Vista responded

I am sorry that we did not get the chance to inspect your truck when you brought it to the dealership. Our records indicate that we inspected your truck in January of 2011, and found the frame to be rust free under the guidelines provided by Toyota. Unfortunately, the Toyota program to replace frames on Tundra trucks expired earlier this year. Our records also indicate that the last time you were here for service or maintenance was in March of 2011. If you have been servicing your Tundra at another Toyota dealer, they should have advised you on the rust issue. If you have been servicing your truck at an independent non-Toyota facility, they should have advised you to see your Toyota dealer as soon as possible. We will always do everything that Toyota will allow us to do regarding safety, service, or reliability issues. Given the chance, we would like to inspect your truck and advise you on working with Toyota on a resolution.--Kevin Ryland, General Manager

September 19, 2015

great He was waiting when we arrived. Kind man. Made me feel comfortable. Met with us at the table outside when we could. I will recommend him to friends an More

by thalmann.joyce1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chritinson
Sep 30, 2015 -

Baxter Toyota La Vista responded

Thank you for the positive rating about Tony and your experience. We appreciate any and all referrals and we look forward to working with you again in the future. Enjoy your newest purchase!

May 09, 2015

Pushy Not a pleasant experience. As soon as you park and get out of your car a salesman attaches themselves to you within about 1 second. The salesman we More

by CaptainKirk
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't remember
January 14, 2015

What a joke! These reviews that you have are not an accurate statement...give me a break. I have never had a good experience at this place and stay away from Clayt More

by Liamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
clayton
January 04, 2015

excellent customer service I totally recommend Performance Toyota. The customer service was great from all employees there and they were really friendly. When it came down to bu More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Blazek
Jan 12, 2015 -

Baxter Toyota La Vista responded

Thank you for sharing your recent business and kind words. It was a pleasure working with you and earning your business and it is great to hear that we were able to get you a fair price on the exact vehicle you were looking for. We wish you the best in the new year and we look forward to working with you in the future when the time is right. Thank you--Kevin Ryland, General Manager.

December 28, 2014

Delightful and helpful. When walking into Toyota Performance I was a tad frightened at the thought of getting a new car. All too often you'll feel pressured to buy a vehicle More

by BoyettCharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Morrison
Dec 31, 2014 -

Baxter Toyota La Vista responded

Thank you for your business and your positive feedback. We want all of our customers to feel comfortable in their purchase which is why we take a no-pressure approach. John does a great job of getting his customers exactly what they want at a price that's within their budget. We look forward to working with you in the future when the time is right. Thank you--Kevin Ryland, General Manager.

December 13, 2014

Best Ever Experience-Mike Ficenec This was the 5th time in 30 years to purchase a car on my own, and this was the very BEST experience I had ever. I purchased a Camry Hybrid in 2007 fr More

by panda2lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ficenec
Dec 15, 2014 -

Baxter Toyota La Vista responded

Thank you for taking a few minutes to share your experience with our team here at Toyota of La Vista. It is wonderful knowing that we were not only able to get you a great deal on your new Toyota, but that we were able to exceed your expectations as a dealer. Mike does a great job of listening to what his customers want so we can get them them best deal possible. We certainly appreciate your business, as well as your kind words. Let us know if there's anything we can do to help you with future sales or service needs you may have going forward. Thank you--Kevin Ryland, General Manager.

December 12, 2014

Mike Ficenec Purchased majority of our vehicles for our business through Mike Ficenec. He made the process very easy and would recommend him to other businesses More

by coffeelover1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ficenec
Dec 16, 2014 -

Baxter Toyota La Vista responded

Thank you for the positive words. Mike does a great job of making his customers feel comfortable throughout their shopping process. I am glad to hear he made your car shopping experience quick and easy for you. Let us know if there's anything we can do to help you with future sales or service needs. Thank you--Kevin Ryland, General Manager.

December 11, 2014

Chad Anderson was great! This is the second vehicle I had purchased from Performance Toyota at La Vista, Nebraska. I enjoyed very much working with Chad Anderson. He was very More

by JENLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Anderson
Dec 16, 2014 -

Baxter Toyota La Vista responded

It was a pleasure working with you (again!) and I a pleased to hear that Chad was able to answer your questions and provide you with pleasant purchasing experience. We certainly appreciate your business, and your feedback. Let us know if there's anything we can do to assist you in the future. Bests--Kevin Ryland, General Manager.

December 09, 2014

Above and Beyond- Mike Ficenec I recently bought a Toyota Camry from Mike Ficenec. He was so helpful and patient with me while I decided between three different cars. He went above More

by kate.carpender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ficenec
Dec 09, 2014 -

Baxter Toyota La Vista responded

I want to thank you for taking a few minutes to share your experience with us, and others. Mike has been a valuable part of our team here for many years and I am pleased to hear that he was able to get you into a new vehicle and make your shopping and purchasing process go as smoothly as possible. We certainly appreciate your kind words, and your business. Let us know if there's anything we can do to help you in the future. Thank you--Kevin Ryland, General Manager.

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