Baxter Toyota La Vista

Truly GREAT service! I went in to the dealership with trepidation, knowing I had poor credit but decided to give it a try. My sales agent, Michael Abrego, met with me and I went in to the dealership with trepidation, knowing I had poor credit but decided to give it a try. My sales agent, Michael Abrego, met with me and worked very hard with the finance manager, Chelsea, to get me approved. After 2 days, they told me to come in to sign some paperwork and be ready to drive my pretty red 2012 Toyota Tacoma Double cab 4WD pickup home! If I could give them 10 stars, I definitely would not hesitate! Thank you all so very much for all that you have done to get me through what seemed like only a dream! More

Baxters Service I have used the service department at Baxters for years. They do a top rate job and are always courteous and professional. It's a good feeling to take I have used the service department at Baxters for years. They do a top rate job and are always courteous and professional. It's a good feeling to take your automobile to someone who you can trust. More

Unexpected Satisfaction!!!! I recently purchased a Toyota Corolla after simply stopping in to "look" at a car after having my mind set on a Honda. William, My salesman instantly I recently purchased a Toyota Corolla after simply stopping in to "look" at a car after having my mind set on a Honda. William, My salesman instantly greeted me at the door with an easygoing manner that led me right to a car i loved and even better in my price range. I instantly fell in love with the car and was financed at an amazing rate. The stigma of car dealerships and being ripped off was definitely not true at Baxter, working with William! A huge thanks to all involved! Marissa Padworny More

Awsome buying experience We love our new truck. Wanted to thank Tim and Lawrence for their wonderfull help with getting a great truck and a great price. Thanks We love our new truck. Wanted to thank Tim and Lawrence for their wonderfull help with getting a great truck and a great price. Thanks More

Great Customer Service I just purchased a new Toyota Tacoma at Baxter. My salesman Chris Sempek was personable, listened to what I wanted, then found the perfect vehicle fo I just purchased a new Toyota Tacoma at Baxter. My salesman Chris Sempek was personable, listened to what I wanted, then found the perfect vehicle for me. I purchased my vehicle for a very reasonable price and was never given the "hard sell, feel guilty, pressure pitch". The other Baxter Sales Team Members I worked with were also very informative and professional. This has to be the best treatment I have received when making a new car purchase. More

Repair work done in my Toyota SUV Brought my Toyota SUV in for a lot of repairs. Everyone we dealt with was very professional, courteous and helpful. They were not pushy and did not tr Brought my Toyota SUV in for a lot of repairs. Everyone we dealt with was very professional, courteous and helpful. They were not pushy and did not try to fix things that didn’t need to be fixed like some other shops. We will definitely be coming back in the future for any other vehicle repairs! Thank you! More

Baxter Toyota Outstanding!!!! Bob Steinke was very knowledgeable and answered all my questions. He even gave me training of how to use all the features in my car. He was willing t Bob Steinke was very knowledgeable and answered all my questions. He even gave me training of how to use all the features in my car. He was willing to take as much time as needed, I was actually the one rushing and realized I was in great hands with someone who was that detailed!! I experienced great customer service and was offered nothing but the best! Overall I had an outstanding experience. More

Excellent service I started my search for Toyota vehicle at least with 5-6 dealers. Felt very welcomed the moment we walked in the door. Michael Abrego was very patient I started my search for Toyota vehicle at least with 5-6 dealers. Felt very welcomed the moment we walked in the door. Michael Abrego was very patient and not pushy while I was making a decision. It took me 2-3 weeks time to negotiate and finalize my car with 3-4 visits. He was very knowledgeable, professional, and understanding. I actually went to two dealers and didn’t get the same welcoming feeling. Got my new car and will be back in the near future. I already recommended this service center and specifically Michael Abrego for his excellent service. More

Changed my view of Dealerships and Car Salesmen Sales Representative: William Whitman Finance: Eric Mendoza Vehicle Selection: Baxter had a great selection of Used Vehicles, in particular Certi Sales Representative: William Whitman Finance: Eric Mendoza Vehicle Selection: Baxter had a great selection of Used Vehicles, in particular Certified Used Toyotas. I told William that I was interested in two different vehicles that were on their website. Unfortunately, the two cars I was interested weren't there, but I found a vehicle that was better suited for my needs. The vehicles that I looked at were in great used condition and low miles. I could tell that William was really listening to what I was saying throughout because the cars that he recommended were in line with the features that I was looking for. This gave me the sense that we were on the same wavelength on what I was expecting out of my future vehicle. Price Negotiation (no trade, no cash down): William and his manager were very transparent in working with me on price. The main thing here is I had done my research on the value of the vehicle, and I had a price in mind with what I would be comfortable paying (total cost, not monthly payment). Service/Scheduling: The process moving form Price Negotiation to Finance to Delivery and Service was smooth as it could be. At all points, William made sure I was aware of how things were progressing. As I was finalizing the papers, Kenny came out and was scheduling a time for me to get my windows tinted and giving me the legal regulations in the states I reside, so I didn't have to talk to him after the papers were signed. At no point did I feel like I was just sitting around wasting time. Smooth process all around! Finance: Eric Mendoza... can't say enough good things about this guy. He was really personable and I felt no pressure on the cross sell of Gap Insurance, and Extra Warranty. He simply made sure that I was making well-informed decisions. Let's just finances are not the easiest thing to talk about whether you have good or bad finances, its something you like to keep private. Eric made the whole process easy and actually fun. Overall Experience: A+, 5/5 -- The team I encountered at Baxter is customer-centered, and not all about business. I understand that ultimately the goal of the business is to make profits and I went in with that perspective. However, this car-buying experience was unique and really changed the way I see car salesmen and dealerships. These Baxter Toyota team will help you make informed decisions and make sure you are happy with the deal! They've set the standard as far what I expect from a buying experience, and I hope to do business with them for years to come. I recommend you come here first and see how cars should be sold! More

Great service, good deal Bill Borchers helped me buy a new Tundra. He was very helpful in showing me the different options and differences of such. He even searched other Toyo Bill Borchers helped me buy a new Tundra. He was very helpful in showing me the different options and differences of such. He even searched other Toyota dealerships for me to find a truck with the specific options I was looking for. I am very happy with the truck I purchased and thought it was a very competitive/fair price. The dealership also provided lunch and snacks when I was there, so a nice touch. More