Baxter Toyota La Vista

Professional. Had a very positive experience. Got a good deal, at a fair price, without any hassle. They responded timely to all phone calls and questions. Had a very positive experience. Got a good deal, at a fair price, without any hassle. They responded timely to all phone calls and questions. More

Great service Routine service like oil and filter changes, tire rotations etc are always done quickly and reliably, and there’s coffee and donuts with comfortable s Routine service like oil and filter changes, tire rotations etc are always done quickly and reliably, and there’s coffee and donuts with comfortable seating while you wait. Also free WiFi helps you work remotely while being out of the office so there’s no loss of productivity. And when it’s not routine maintenance as was this last experience, courtesy van drivers can take you back and forth to the office. The service personal text you keeping you in the loop on the status of your repairs. But most importantly, they were able to diagnose and fix the problem on a single visit! More

Great Service We continue to take our vehicles to Baxter dealerships due to great service! Our Toyota runs goid due to Baxter staff letting us know what is needed., We continue to take our vehicles to Baxter dealerships due to great service! Our Toyota runs goid due to Baxter staff letting us know what is needed.,So far very happy! More

Great place Fantastic service and helpful technicians who help you prioritize repairs and service options without any pressure. I always bring my car here even th Fantastic service and helpful technicians who help you prioritize repairs and service options without any pressure. I always bring my car here even though the warranty is long expired and it's paid off. No discount repair service compares. More

Buying and servicing In both purchasing vehicles and getting service I have found Baxter Toyota as being professional and competent. I wish to particularly praise Bob Stei In both purchasing vehicles and getting service I have found Baxter Toyota as being professional and competent. I wish to particularly praise Bob Steinke for his clear explanation of the purchasing process for both new and preowned cars. His aim was to be informative and precise. I never felt pressured in making a purchase. He was there to help me. More

Best car buying experience Bob was so great a f extremely knowledgeable about every detail of the cars. He was not pushy but just there to help and guide. That was my first time Bob was so great a f extremely knowledgeable about every detail of the cars. He was not pushy but just there to help and guide. That was my first time enjoying the car buying process. More

Great Service I always use this dealer because they are great!! I am a woman and at previous dealers I was "talked down" to. Not here. My questions are always ans I always use this dealer because they are great!! I am a woman and at previous dealers I was "talked down" to. Not here. My questions are always answered courteously. More

Follow Up Repairs After Purchase We purchased a used Toyota from Baxter LaVista with the promise that they would take care of items needing repair that had not been seen prior to our We purchased a used Toyota from Baxter LaVista with the promise that they would take care of items needing repair that had not been seen prior to our purchase. We took the car in and all items were repaired within two days. We’re extremely pleased to have a dealership keep their word and stand behind their vehicles. More

Our great success Brent was knowledgeable and helpful in purchasing our Camry. His enthusiasm was contagious. He made what sometimes can be an overwhelming experience Brent was knowledgeable and helpful in purchasing our Camry. His enthusiasm was contagious. He made what sometimes can be an overwhelming experience comfortable and fun. More

First experience with warranty problem was disappointing. I had moisture in my left headlight of my two year old Toyota. I was told that moisture came through a scratch of approx 1 inch in length and 1/64 inc I had moisture in my left headlight of my two year old Toyota. I was told that moisture came through a scratch of approx 1 inch in length and 1/64 inch wide. Therefore no warranty coverage. No determination was mentioned about its depth. One repair shop tried to force water and air through the scratch to no avail. The other one examined the scratch and also determined that the scratch was not the problem because of insufficient depth. Baxter employees could have made the same tests. Fortunately, I got I explain this to Scott Woodruff and after examining the headlight he determined the headlight should be replaced at no cost to me. Scott somewhat restored my confidence in Baxter but I am apprehensive about the approach Baxter will take should I have a warranty issue. Baxter needs more employees as conscientious as Scott Woodruff who care about Baxter/Customer relations keeping in mind the interest of both. i More