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Baxter Ford Papillion
Omaha, NE
126 Reviews
In Omaha, we know that you have a lot going on in your life, and often you need some assistance in finding the right new or used Ford vehicle. If you're already the proud driver of a crossover, SUV or truck, let us help you keep it in the best shape possible with our team of service professionals. With years of training, our technicians are prepared to tackle any issues that arise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 126 reviews
March 02, 2012
From the moment I walked into Performance Ford we were treated very well. We were met by Barbara Vampola(Sales Rep.) and from there it was the most positive car buying experience I have ever had.....which treated very well. We were met by Barbara Vampola(Sales Rep.) and from there it was the most positive car buying experience I have ever had.....which is substantial because over the years I have purchased and traded many vehicles at various dealers throughout Nebraska. Two things stand out: 1) They gave me a great price on my trade. 2) Their Service and Sales actually made repairs above and beyond what I requested. In fact, after fixing an oil leak that I had pointed out in their vehicle their service dept. replaced the timing belt on the SUV I was purchasing. Much to my surprise they did not try to stick me with that additional amount of $500.00!! In closing, I will say that this dealership and Barbara not only have earned ALL my future business......they will and have gotten many referrals from me. More
by Mgalla1040
Employees Worked With
Barbara Vampola
February 02, 2012
Both men I dealt with were prompt and courteous. They found what I wanted, didn't pressure me and were very fair with their pricing. Chris went out of his way on his day off to drive 200 miles to delive found what I wanted, didn't pressure me and were very fair with their pricing. Chris went out of his way on his day off to drive 200 miles to deliver my new vehicle to me. Impressive! More
by forrestfrank
Employees Worked With
Chris Kudron and Edgar
January 30, 2012
We bought a used vehicle from Performance Ford recently, and our sales person was Jan Schelkopf. We have never had such a stress-free car buying experience in our lives. Jan listens and gets things done, and our sales person was Jan Schelkopf. We have never had such a stress-free car buying experience in our lives. Jan listens and gets things done, she is also very nice and went above and beyond making sure we knew what was going on and kept us comfortable. We went from just stopping by to check out a truck to actually buying one! She made everything easy to understand and we look foward to buying our next car from her in a few months. Thanks Jan, we will see you soon. More
by truckismine
Employees Worked With
Jan Schelkopf
January 30, 2012
My husband and I went in wanting to trade in a car we had purchased at the dealer that was there before Performance was there. Manny helped us very much, great customer service, very friendly, he got us the purchased at the dealer that was there before Performance was there. Manny helped us very much, great customer service, very friendly, he got us the best deal possible. very stress-free. He was very attentive to my son also. All in all I know that Manny is the far the greatest sales person I have ever worked with. He actually cared about his customer and he straight out said "I am here to represent you" which made me feel very secure and I knew he was there to help US. Thank Manny...Will definetly refer friends and family to you for future purchases. More
by babyedgar41609
Employees Worked With
Manny
January 27, 2012
We wanted to share our experience at Performance Ford. Our sales person is Jan Schelkopf; we say IS, because she will be our car salesperson for our family and business for life! What a dynamite lady. Yo Our sales person is Jan Schelkopf; we say IS, because she will be our car salesperson for our family and business for life! What a dynamite lady. You folks have a diamond in this gal! We had the easiest, most professional and easy-to-understand car buying experience we have ever encountered. Jan guided us directly to a vehicle that fit our needs and budget, and she made the price discussion and decision process quick and easy. She believes in her product and company, and everyone else we dealt with made our experience easy as well. If you want an organized, straight-forward professional who you will feel listens and makes things easy, then ASK FOR JAN. Thanks, Jan. We love our vehicle and will recommend you to everyone we know that needs a new or used vehicle! More
by rocksolid
Employees Worked With
Jan Schelkopf
January 14, 2012
I thought the service and sales help I got were excellent. Roxy (I hope that's her name?) was very professional and even though I didn't buy an extended warrenty she was very informative without excellent. Roxy (I hope that's her name?) was very professional and even though I didn't buy an extended warrenty she was very informative without being pushy or making me feel at all uncomfortable. All in all I had an excellent buying experence at what is now Performance Ford and I will be back and will recommend this dealership to friends and family. More
by crichards11
Employees Worked With
Roxy ? in finance and Tim Peterson Sales
