Baxter Ford Papillion

Very good experience It was a great experience buying our new Ford Explorer from Performance/Baxter Ford. Our salesman Mohammad was great to work with very kind and cour It was a great experience buying our new Ford Explorer from Performance/Baxter Ford. Our salesman Mohammad was great to work with very kind and courteous. I will be back to deal on a new truck soon. Thanks Mohammad for Great buying Experience! Doug More

The best service ever!!! Sean Theis is the best sales man I have ever had, he made the process completely seemless. Compared to Bellevue location I80 location is hands down mo Sean Theis is the best sales man I have ever had, he made the process completely seemless. Compared to Bellevue location I80 location is hands down more there for the customer! More

Excelled in customer service Everything went as smoothly as I could have hoped for. These people excell in making sure that your experience is great. Thank you kindly, for helping Everything went as smoothly as I could have hoped for. These people excell in making sure that your experience is great. Thank you kindly, for helping me with the car I wanted! More

Leasing new Ford Focus Performance Ford in Omaha is the best dealership that I have been to. They work great with customers and work with your price as best they can. They a Performance Ford in Omaha is the best dealership that I have been to. They work great with customers and work with your price as best they can. They are very welcoming and try their best to get the price you want. Definitely recommended. More

Excellent Service The guys at Performance Ford are awesome. Sean Thies was an excellent salesman and went above and beyond to ensure my car buying experience was smooth The guys at Performance Ford are awesome. Sean Thies was an excellent salesman and went above and beyond to ensure my car buying experience was smooth and hassle-free. I strongly recommend you visit Sean at Performance Ford if you are in need of a new vehicle. You won't be disappointed. More

Great service from Jan and Performance Very happy with our first experience buying a new car (had purchased used in the past). We worked through Jan S. and she was very helpful from start t Very happy with our first experience buying a new car (had purchased used in the past). We worked through Jan S. and she was very helpful from start to finish. I appreciated the amount of time she invested in us and she went above and beyond in locating and bringing in exactly what we had been looking for. It felt like we were being assisted in finding what we wanted more than being "sold" something...not a common trait in the auto sales world today I would wager. The process was very easy from start to finish, very appreciative of Jan and everyone else at Performance Ford. We will be back again for our next vehicle. More

New Car Purchase was Great! Thanks to Sean Thies and Performance Ford we have a awesome new Ford Flex. The entire staff was very friendly and helpful. I have purchased several Thanks to Sean Thies and Performance Ford we have a awesome new Ford Flex. The entire staff was very friendly and helpful. I have purchased several new cars and this was one of the easiest. It was a great customer experience thanks Sean. More

Dishonesty cost them a sale even after filling out paperwork I had shown up to Performance Ford with high hopes of receiving both a brand new mustang as well as the same quality care I received after purchasing I had shown up to Performance Ford with high hopes of receiving both a brand new mustang as well as the same quality care I received after purchasing my last two cars at Performance Toyota and Performance Jeep in Bellevue. At the start all seemed to go very well, we were treated great by Jordan our salesman. However after deciding on the color and trim we wanted it was not available at the dealership. Okay, no biggie it happens all the time. After we found one that we liked we showed it to Jordan. He printed the information that displayed the location of the car (Woodhouse Ford of Plattsmouth) we waited till they came back and said no problem we can do that. After a couple of hours (because it was busy) we were finally called into sign paperwork for the vehicle located at Woodhouse Ford in Plattsmouth. Upon returning out into the showroom and waited to hear back about the car. After over an hour of waiting I tracked down Jordan and he and another gentleman sitting at the desk explained that there was a mix up and that the vin number didn't match the vehicle we thought we were getting. They sold us the wrong car, at this time I was not happy but I was understanding, breakdowns in communication happen. So after completing the paperwork for the correct vehicle matching the vin number of the vehicle located at Woodhouse Ford in Plattsmouth the vehicle was 2 grand more, okay makes sense since they sold me the wrong car however not thrilled at that time. We waited again out in the lobby/showroom for about another hour and Jordan explained that he would deliver the vehicle to my place on Monday. So Monday comes and at 2pm I contacted Jordan our salesman and asked him what the status was and he explained to me that they didn't have enough drivers to go pick it up and that I would for sure receive the vehicle on the following Tuesday (yesterday). So Tuesday morning I decide to look up the vin number and see if Woodhouse Ford had removed the car. To my surprise they still had it featured on cars.com. So nervously I call up Woodhouse Ford to discover at no time had they received a call or any other arrangements with Performance Ford and further explained that they do not have a trade agreement with that dealership so I was essentially being snowballed. I ended up going to Woodhouse Ford and presented them with the paper work from Performance Ford which to thier surprise indeed matched the Vin number of the car on their lot. I bought the car from Woodhouse Ford and was in and out in just a couple of hours. The icing on the cake was when Jordan the salesman from Performance Ford sent me a txt message (which I have) saying that my car was in the shop being detailed. I called him immediately and said you don't have "my" car. I explained to him what I had done and when I asked him what car he had in the garage he couldn't explain the phenomena. I am a recent veteran after serving my country for almost 15 years, the core values I learned were honor respect and devotion to duty we never failed a sortie, and never lost a mission. If your salesman would have utilized any or all of these they wouldn't have lost a sale nor future sales from myself and now from any of my military brothers and sisters I discourage from buying at your establishment. More

Sean Thies at Performance Ford Sean Thies and his team at Performace Ford hooked me up on my 2014 Subaru BRZ Limited! They worked for me, they were strait forward without any sales Sean Thies and his team at Performace Ford hooked me up on my 2014 Subaru BRZ Limited! They worked for me, they were strait forward without any sales shenanigans, got me amazing financing and made sure I was happy after the sale. Im going to be looking this guy up again when its time for the next vehicle! More