Battleground Kia

My service adviser was friendly and courteous. I also appreciated being able to see a video of the mechanic's observations about potential trouble spots on my vehicle -- in my case, the wear on at I also appreciated being able to see a video of the mechanic's observations about potential trouble spots on my vehicle -- in my case, the wear on at least 2 of my 4 tires. This new service feature, added by the Battleground Kia service department since my last visit, is helpful. The only issue I had with the video was the lack of audio. It may have been available but if so, I was unable to access audio with the video on my phone. Finally, I appreciated the coupons I received in the mail, which brought down the cost of my service, along with the coffee machine in the waiting area. I was pleasantly surprised at how good my latte was. Getting a quality caffeine fix while I waited was really a plus! More

It was a fast and friendly experience. Everyone was so friendly and willing to answer any question I had. Everyone was so friendly and willing to answer any question I had. More

Excellent service. The customer service representative went over and beyond what I expected to ensure I received the care that was needed for my car. I am deeply gratef The customer service representative went over and beyond what I expected to ensure I received the care that was needed for my car. I am deeply grateful for the technician who was thorough with the oil change and key fob battery replacement. More

Joel was the sale representative who deal with must of sales. Joel did an excellent job Anthony and the others also contributed to the process and i am grateful. This reminder me that team work make the d sales. Joel did an excellent job Anthony and the others also contributed to the process and i am grateful. This reminder me that team work make the dream work. More

The salesperson I had was awesome. The only problem was the car I I ended up getting set online, no payments until 2027. It even set it for that ven number. After all the paperwork is The only problem was the car I I ended up getting set online, no payments until 2027. It even set it for that ven number. After all the paperwork is done, they said my payment would be due in 40 days. I said no, it says online no payment till 2027. They said, well, we looked it up and Kia is not covering it for that model, and I pointed out, but it says it on your website, and I showed it to them and they agreed, it says it on the website, then they had to run my credit a couple more times to find a bank that would do it until 2027. The final bank that was chosen let me do a payment in December, which is still not 2027. The real problem I have with this is that their website said 2027. They agreed that’s what it said, but that they could not do it. That is blatant false advertising. It’s not my problem if your system hasn’t been updated yet. More

This was my very first dealership experience and everyone was very and patient. I had many questions, very indecisive, and on top of all that a 3 year old yelling and running wild. The saleswoman was very fr was very and patient. I had many questions, very indecisive, and on top of all that a 3 year old yelling and running wild. The saleswoman was very friendly and knowledgeable and made herself accessible even after my purchase. More

Very pleased with the service center. My car was ready when promised and service was professionally completed on time. My car was ready when promised and service was professionally completed on time. More

Everyone was very accommodating and helpful. Super nice employees and would definitely recommend Kia on Battleground! Super nice employees and would definitely recommend Kia on Battleground! More

I really enjoy my interaction and getting my car. I really love the Service that I had and I love the car that I received. I would always recommend anyone to go to battleground Kia to get them a car I really love the Service that I had and I love the car that I received. I would always recommend anyone to go to battleground Kia to get them a car from there. More

The service person was really great. He acknowledged me when I arrived and said he would be right with me. He explained what was done and what would be needed in the future. He acknowledged me when I arrived and said he would be right with me. He explained what was done and what would be needed in the future. More